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Notino Reviews 

1,131
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast delivery times, highly competitive market prices, and the remarkably wide selection of quality items available on the platform. People also deeply appreciate the smooth website navigation, pleasant shopping process, and the wonderful mini gifts regularly included with their orders. Some reviewers were not happy with the poor overall packaging and specific product quality concerns encountered during their purchase. A few customers mentioned receiving badly damaged shipping boxes, alongside products that felt completely different or raised doubts about being authentic.

What people talk about most

Product

Clients share positive opinions on product quality, competitive pricing, and a wide selection of goods.... See more

Delivery service

Users describe positive interactions with delivery_service, consistently praising the exceptionally fast... See more

Quality

Customers had positive experiences with quality, highlighting high-quality items at attractive and... See more

Price

Customers consistently note positive experiences with price, highlighting competitive and attractive costs... See more

Service

Consumers find service to be positive, highlighting surprisingly fast shipping and an overall pleasant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It’s always very positive experience. I like goods, and fast delivery. Thank you! Appreciate your service!

Rated 5 out of 5 stars

I like this store's wide selection of high-quality products and fast delivery. The packaging is also very presentable.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(1,131)

190 reviews in the last 12 months

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Rated 3 out of 5 stars

Defects in the last step before order confirmation (mobile version)

I want to inform you that this is not the first order when I need to switch to the web (browser) version in the last steps of the shopping cart because there is always another bug in the mobile version.

Specifically, this time it incorrectly validates the phone. no. input field. In addition to being very inconvenient, it also causes doubt - if obviously untested bugs come out during the creation of the basket (from experience in virtual product management - streamlining the process of creating the basket - is priority no. 1.), the question arises as to how you then test/ensure the fin tech part safety?

good luck,
Loyal but disgruntled customer

October 18, 2024
Unprompted review
Rated 3 out of 5 stars

Search Bar Malfunction

There has always been a issue with the search bar. I hope this would have been fixed after a while now.
The Moment your start typing on the search bar, It dissappears. I resort to typing the search word or phrase on a different platform/Note the copy and paste in the search bar.

October 11, 2024
Unprompted review
Rated 3 out of 5 stars

Free delivery

To get free delivery you should make additional purchase of a product labeled "free delivery". I was disappointed when I realized that I couldn't effectively filter my preferred products among those offering free delivery. Without proper filtering you have an option manually browse through numerous products, for me this process is time-consuming and inefficient. I hope this could be improved by Notino team, and all sides could benefit from this ;)

August 28, 2024
Unprompted review

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