Noun Naturals Reviews 

182
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, reviewers had a great experience with this company. Consumers frequently praise the natural ingredients and gentle formulas that leave hair feeling exceptionally soft, clean, and deeply nourished throughout the entire day. People also love the refreshing scents of the shampoo and conditioner, noting that the items perform wonderfully without leaving any heavy residue behind. However, some reviewers were not happy with the delivery service, mentioning extremely long waiting times and delayed shipping updates lasting for several months. A few other people also felt that customer support was unhelpful and unresponsive when trying to resolve problems or get updates on missing packages.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items like the shampoo and conditioner leave... See more

Quality

Customers consistently note positive experiences with quality, praising the high-performing natural... See more

Order

Users describe ambiguous interactions with order, highlighting a stark mix of frustrating delays and positive... See more

Delivery service

People report ambiguous experiences with delivery service, reflecting mixed opinions among consumers. While... See more

Customer service

Customers had ambiguous experiences with customer service, reflecting highly mixed opinions. While many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Fast delivery, but when i used it for the first time today, my hair felt squeaky clean after using the shampoo, and my fingers why like grippy in a dry way.

Company replied

Rated 5 out of 5 stars

I absolutely love Noun Naturals! The shampoo and conditioner leave my hair feeling super clean, soft, and healthy without any heavy residue. The beard butter is incredible — it keeps my beard soft, mo... See more

Company replied

Rated 5 out of 5 stars

Before using noun, my moms hair used to fall off frequently and we tried many shampoos and oils but it didnt work but when I got noun, my mom tried it out and loved it and she has always been ordering... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Life-Changing Haircare — Like a Blowout Every Time! I’ve tried so many natural brands, but Noun Naturals is truly on another level. The shampoo and conditioner are beyond amazing whe... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Hair Product Store

Written by the company

At Noun Naturals, we take pride in being one of the world’s leading manufacturers of natural and organic hair care products. Our mission is simple: to create the highest-quality products that meet the rigorous ISO 16128 standards for natural and naturally derived ingredients. We believe in transparency, quality, and offering our customers the best in natural hair care. If you've experienced any issues with your order in the last three months, please reach out directly to admin@nounnaturals.com, and our dedicated team will make it right. We're here to ensure every experience with Noun Naturals is nothing short of amazing! Thank you for being part of our journey. We truly appreciate your support! Noun Naturals – Elevating Natural Hair Care, One Bottle at a Time


Contact info

3.9

Great

TrustScore 4 out of 5

182 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 1 month

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3.9

All reviews

(182)

146 reviews in the last 12 months

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Rated 5 out of 5 stars

Texture Powder

I won the texture powder from a giveaway, I tried it and it was AMAZING. I also gave it to my friend who has flat asian hair and he LOVED it. I definitely recommend this.

December 7, 2025
Unprompted review
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Reply from Noun Naturals

That’s great to hear. Glad you enjoyed the texture powder Evan! Also, even better knowing it worked well for your friend too. Always cool to see it perform across different hair types. Appreciate you recommending it.

- Steven

Rated 5 out of 5 stars

10/10 costumer support

Had a little problem where the schampoo n conditioner weren’t discounted in checkout but Steve sorted the issue out in a couple hours and sent back the money which were supposed to be discounted for when i first bought the products. So very helpful and was quick with the replies

December 3, 2025
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Reply from Noun Naturals

Hey Matay, glad I was able to get the glitch fixed on the Sweden version of the website. Appreciate you letting me know so we could sort it out quickly. Thanks again for the kind words.

Best,
Steven

Rated 5 out of 5 stars

Great products

Great products. Specifically use the hair balm and beard oil. They leave a natural look to my beard and hair and don’t feel cheap or don’t sit heavy.

December 4, 2025
Unprompted review
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Reply from Noun Naturals

Hey Rob! Really glad to hear the balm and beard oil are working well for you. That natural, lightweight feel is exactly what we aim for, so it’s great to know they’re hitting the mark. Appreciate you sharing your experience. Wait until you see what we're cooking up with the balm next once its back in stock. You're going to be blown away.

Rated 3 out of 5 stars

Fast delivery

Fast delivery, but when i used it for the first time today, my hair felt squeaky clean after using the shampoo, and my fingers why like grippy in a dry way.

December 4, 2025
Unprompted review
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Reply from Noun Naturals

Hey Angelo,

Thanks for sharing your experience. I want to understand exactly what you felt during your first wash, because the “squeaky clean” and “grippy” feeling can happen when a shampoo removes buildup very thoroughly, especially when switching to a natural formula for the first time.

Nothing is wrong or harmful, but it’s very important to always follow up with the conditioner right after. The conditioner brings back softness, balance, and slip, which removes that grippy texture and leaves the hair hydrated.

If you can let me know exactly what part felt off or what result you were expecting, I can guide you on how to get the best outcome for your hair. I’m here to help make sure you get the results you’re looking for.

Best,
Steven

Rated 5 out of 5 stars

Noun Naturals are absolutely the best

Noun Naturals are absolutely the best. I am always happy with my Noun Naturals purchases. Each product surpasses my expectations. The website is so easy to use. I am pleased with Noun Naturals and recommend it to all my friends and family.

December 2, 2025
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Reply from Noun Naturals

This put a smile on my face! Really glad to hear the products keep exceeding your expectations and that the website has been easy for you to use. It means a lot knowing you recommend us to your friends and family. Thank you for being such a supportive part of the Noun community.

Best,
Steven

Rated 5 out of 5 stars

noun naturals conditioner

noun naturals conditioner helped rehyderate my hair and made my hair look great now that i ditched my old conditioner for this one my life has improved by a landslide

November 23, 2025
Unprompted review
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Reply from Noun Naturals

Hey Ismail!!

Love hearing that the conditioner made such a big difference for you. Rehydrating the hair is exactly what AminoSensyl HC was designed to do, so it’s awesome to know you’re seeing that impact after switching from your old conditioner. Really glad it’s been a game changer for you.
Appreciate you sharing this.

Rated 4 out of 5 stars

smell is a little not my thing not as

smell is a little not my thing not as peppermint as based is based body works peppermint smell better and the shipping on noun was a little weird but my order did get here and it was in shape and everything, but other than that it’s a good shampoo

November 20, 2025
Unprompted review
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Reply from Noun Naturals

Thanks for sharing your honest thoughts. Our peppermint and eucalyptus blend definitely has a different scent profile compared to Based because we use real organic essential oils rather than synthetic fragrance. Natural oils have a softer, more earthy aroma instead of that sharp, artificial minty punch most brands use.

As for the shipping, I appreciate you mentioning that. We’ve been improving our logistics a lot, and I’m glad everything still arrived in good shape.

Happy to hear you’re enjoying the shampoo overall.

Rated 5 out of 5 stars

Good offers

Did this review because they offered new product %35 off 👌

November 18, 2025
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Reply from Noun Naturals

Thank you for your support and feedback Rene. Glad you're taking advantage of our Black Friday Sale!

We appreciate you so much!

- Steven

Rated 2 out of 5 stars

How about lowering some of your prices…

How about lowering some of your prices so we can buy more???

November 18, 2025
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Reply from Noun Naturals

Hi Steve,

Thank you so much for being a loyal customer, and for being with us for so long. We truly appreciate you and your feedback.

When it comes to pricing, we completely understand where you’re coming from. One thing we want to share is that we reinvest heavily into continuously improving and innovating every single formula we make. We use only the highest quality, premium ingredients that meet ISO 16128 standards, and we custom formulate everything from scratch. We’ve never white labeled a product in our brand’s history, every item is uniquely engineered for performance.

As you’ve seen, we recently took our best selling shampoo, conditioner, and hair oil off the shelf to upgrade them even further.

Shampoo: We replaced the previous decyl glucoside with a custom high performance variant made exclusively for us in Germany which is why the foam and cleansing experience is now significantly improved.

Conditioner: We introduced Aminosensyl, a breakthrough ingredient in the natural haircare world, making us one of the first natural brands to use it for real performance results.

Hair Oil: Even after our Men’s Health award for Best Black Seed Hair Oil, we pushed to improve it. We added the purest Honduras Batana oil, pumpkin seed oil to support hair density, and patchouli elevating an already award-winning formula.

We also work closely with the former VP of Innovation at L’Oréal, who advises us as we continue developing high performance, natural, next generation products.

Our mission has always been to deliver the most innovative, effective natural products on the market, and to make sure our customers genuinely feel the difference. As we grow, we’re always looking for ways to improve both our formulas and overall value, and we truly appreciate you sharing your thoughts.

Thank you again for your loyalty and for taking the time to give us feedback. It means a lot.

Khaled
CEO

Rated 5 out of 5 stars

Healthy

Super good shampoo

November 3, 2025
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Reply from Noun Naturals

Glad you're liking the Shampoo Farris!

Thanks for your feedback!!

Rated 5 out of 5 stars

Natural products that delivers natural results

I love that while using the shampoo and conditioner, the natural ingredients in them made my hair feel invigorating. My hair feels clean, healthy and looks great! It’s awesome that Noun Naturals is continuously improving their products.

October 30, 2025
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Reply from Noun Naturals

Hey Monica,

Love hearing this. It’s awesome knowing the natural ingredients are giving your hair that fresh, invigorated feel while keeping it healthy and looking great. We’ve been putting a lot of energy into improving every formula, and it means a lot that you can actually feel the difference.

Really appreciate the support and the excitement, it keeps us pushing for even better products.

Rated 5 out of 5 stars

Great product

Great product, well packaged and quick delivery!

October 30, 2025
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Reply from Noun Naturals

Hey Cristal!

Really glad to hear everything arrived quickly and that you’re enjoying the product. We’ve been working hard on our packaging and fulfillment, so it’s great to know it made a good impression.
Appreciate the support.

Best,
Steven

Rated 5 out of 5 stars

Thank you again for our hair oil

Thank you again for our hair oil. We love the smell and the children use it everyday.

November 13, 2025
Unprompted review
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Reply from Noun Naturals

Hey Tugba!

I’m really happy to hear you and the kids are loving the hair oil. That means a lot to us. I also wanted to give you a little preview, the hair oil is coming back very soon! We’ve upgraded the formula with amazing additions like Batana Oil and Patchouli to make it even richer, more nourishing, and better smelling than before.

Can’t wait for you to try the new version.

Rated 5 out of 5 stars

Products work pretty well

Products work pretty well. Been using the shampoo/conditioner since April and it’s helped with my dry scalp. However on occasion(every other month) I would have to put a moisturizing oil after showering because it would dry out my scalp a little. Otherwise I highly recommend

November 2, 2025
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Reply from Noun Naturals

Hey Mike, really appreciate the honest feedback. Glad the shampoo and conditioner have helped with your dry scalp overall. Using a small amount of moisturizing oil after showering when needed is a great way to lock in hydration and keep the scalp balanced. Thanks for recommending us.

Rated 3 out of 5 stars

When I first bought from noun

When I first bought from noun, they were reasonable. Now they have Hiked the prices and non affordable. Sadly not buying due to this reason.

July 17, 2025
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Reply from Noun Naturals

Hey Ayesha,

I really appreciate you sharing this. I completely understand where you’re coming from. We recently enhanced our formula with higher quality ingredients like AminoSensyl HC in the conditioner and premium Decyl and Lauryl Glucoside in the shampoo. We also increased the size of both bottles so you’re getting more product per use.
We’ve been working closely with some of the best chemists in the industry to make sure every formula we release is of the highest possible quality. Our goal is to create products that truly perform and are worth every bit of the investment.
Best,
Steven

Rated 5 out of 5 stars

Amazing natural shampoo and…

Amazing natural shampoo and conditioner. Customer service is first class too!

October 31, 2025
Unprompted review
Noun Naturals logo

Reply from Noun Naturals

That’s awesome to hear. We’re big believers that good products and good service should go hand in hand, so it means a lot that you noticed both. Glad the shampoo and conditioner have been a hit for you.
Take care,
Steven

Rated 5 out of 5 stars

quality

great quality and love the new design!

October 31, 2025
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Reply from Noun Naturals

Glad to hear you’re loving the new design and the quality Alexander! We put a lot of effort into improving both the look and feel of everything we make, so it’s great to know it’s hitting the mark.
Appreciate the support,
Steven

Rated 5 out of 5 stars

The product is high quality and does…

The product is high quality and does really work for better quality hair. I love the smell and I us it after I shower and before I use my hair product and work out very well.

November 1, 2025
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Reply from Noun Naturals

That’s great to hear Ilyas! Sounds like you’ve got the perfect routine going with it, using it right after the shower and before styling. We’re really glad the quality and scent stand out to you and that it’s helping your hair feel and look its best.
Appreciate you taking the time to share that, it means a lot.
Best,
Steven

Rated 1 out of 5 stars

Great products BUT...

Great products but when I tried, several times, to ask when the sold out soap would be back, I was completely ignored.

August 3, 2025
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Reply from Noun Naturals

Hey Danny,

I really appreciate you sharing this and I’m sorry if your previous messages went unanswered. Over the past year we had to take two steps back to take three steps forward. We paused certain products like our soap bars while we rebuilt our supply chain and partnered with contract manufacturers to make sure this kind of inconsistency doesn’t happen again.
We’re also in the process of expanding our customer service team to ensure every message gets a proper response moving forward.
If there’s anything I can personally do to help, please don’t hesitate to reach out to me directly at steven@nounnaturals.com or admin@nounnaturals.com. I’ll make sure you’re taken care of.
Best,
Steven

Rated 5 out of 5 stars

Never a problem

The website is easy to navigate and purchase what you need. Never had a problem. Plus I really love the products, so even if there was a bit of an issue with the website I still think it would be worth it.

June 15, 2025
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Reply from Noun Naturals

Hey Isabella!

That’s great to hear. We’re glad the website’s been easy to use and that you’ve been loving the products. Really appreciate the kind words and the continued support, it means a lot!
Best,
Steven

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