Noun Naturals Reviews 

182
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, reviewers had a great experience with this company. Consumers frequently praise the natural ingredients and gentle formulas that leave hair feeling exceptionally soft, clean, and deeply nourished throughout the entire day. People also love the refreshing scents of the shampoo and conditioner, noting that the items perform wonderfully without leaving any heavy residue behind. However, some reviewers were not happy with the delivery service, mentioning extremely long waiting times and delayed shipping updates lasting for several months. A few other people also felt that customer support was unhelpful and unresponsive when trying to resolve problems or get updates on missing packages.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items like the shampoo and conditioner leave... See more

Quality

Customers consistently note positive experiences with quality, praising the high-performing natural... See more

Order

Users describe ambiguous interactions with order, highlighting a stark mix of frustrating delays and positive... See more

Delivery service

People report ambiguous experiences with delivery service, reflecting mixed opinions among consumers. While... See more

Customer service

Customers had ambiguous experiences with customer service, reflecting highly mixed opinions. While many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Fast delivery, but when i used it for the first time today, my hair felt squeaky clean after using the shampoo, and my fingers why like grippy in a dry way.

Company replied

Rated 5 out of 5 stars

I absolutely love Noun Naturals! The shampoo and conditioner leave my hair feeling super clean, soft, and healthy without any heavy residue. The beard butter is incredible — it keeps my beard soft, mo... See more

Company replied

Rated 5 out of 5 stars

Before using noun, my moms hair used to fall off frequently and we tried many shampoos and oils but it didnt work but when I got noun, my mom tried it out and loved it and she has always been ordering... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Life-Changing Haircare — Like a Blowout Every Time! I’ve tried so many natural brands, but Noun Naturals is truly on another level. The shampoo and conditioner are beyond amazing whe... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Hair Product Store

Written by the company

At Noun Naturals, we take pride in being one of the world’s leading manufacturers of natural and organic hair care products. Our mission is simple: to create the highest-quality products that meet the rigorous ISO 16128 standards for natural and naturally derived ingredients. We believe in transparency, quality, and offering our customers the best in natural hair care. If you've experienced any issues with your order in the last three months, please reach out directly to admin@nounnaturals.com, and our dedicated team will make it right. We're here to ensure every experience with Noun Naturals is nothing short of amazing! Thank you for being part of our journey. We truly appreciate your support! Noun Naturals – Elevating Natural Hair Care, One Bottle at a Time


Contact info

3.9

Great

TrustScore 4 out of 5

182 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(182)

146 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shampoo is super watered down

Shampoo is super watered down. Terrible quality

October 1, 2025
Noun Naturals logo

Reply from Noun Naturals

Hey Jake,

I’m really sorry to hear you weren’t happy with the shampoo. Because our formula is fully natural and free from synthetic thickeners, it can feel a bit lighter or more fluid compared to conventional shampoos, but the performance and concentration of active ingredients remain the same.
That said, if you received a bottle that seemed off or inconsistent, we’re more than happy to issue a refund or send you something similar to the Oud version you mentioned. We want to make sure you’re fully satisfied with your experience.
Please reach out to us directly at admin@nounnaturals.com so we can get this taken care of for you.
Best,
Steven

Rated 5 out of 5 stars

Hands down best products and customer…

Hands down best products and customer service.

October 31, 2025
Noun Naturals logo

Reply from Noun Naturals

Hey Ali,

Really appreciate you saying that. We put a lot of effort into making sure both the products and the experience match the same level of quality, so it means a lot to hear that from you. Thanks for being part of the Noun community.
Best,
Steven

Rated 5 out of 5 stars

Well recommended product and company

Well recommended product and company
So Perfect

October 31, 2025
Noun Naturals logo

Reply from Noun Naturals

Hey Mohamed!

That means a lot, thank you. We’re glad you’re enjoying everything and really appreciate you recommending us that kind of support goes a long way.
Take care,
Steven

Rated 5 out of 5 stars

Game changer

Game changer. Wish i found this sooner

October 29, 2025
Noun Naturals logo

Reply from Noun Naturals

Layth!

Love hearing that. Really glad you found us and that the products have been a game changer for you. Appreciate the support and hope they keep delivering great results for you.
Best,
Steven

Rated 5 out of 5 stars

Exceptional Quality and Timely Delivery

Upon first trial, I was satisfied with the presentation, cleanliness, and simplicity of the shampoo and conditioner. Ingredient integrity is a non-negotiable to me and I am grateful that Noun Naturals leads with that standard. Hair feels more moisturized and hydrated than before. Thanks team!

October 30, 2025
Unprompted review
Noun Naturals logo

Reply from Noun Naturals

Julian the man!

It’s great to hear you value ingredient integrity as much as we do, and that the shampoo and conditioner left your hair feeling more moisturized and hydrated. Feedback like this reminds us why we stay committed to clean, high-quality formulations.
Best,
Steven

Rated 2 out of 5 stars

Change in recipe?

Last time I ordered your Arabian oud beard oil it smelled amazing. I was legit obsessed with it. Started wearing it even when I didn’t have a beard. But when I ordered this time it smelled completely different. Almost wasn’t sure if I got the wrong kind but there was no label so I couldn’t tell. Honestly would love to order more if you go back to the original recipe.

August 1, 2025
Noun Naturals logo

Reply from Noun Naturals

Hey Davis

I really appreciate you taking the time to share this. You’re right — the Beard Oil Oud you received was part of a small final batch we brought back before reformulating. We’ve actually been out of stock for a few months as we’ve been working on an all-new version. Each order from that run included a note explaining the reasoning behind the temporary no-label bottles.
It’s possible the one you received might have come from a bottle that didn’t hold its scent properly, which can sometimes happen with smaller batches. We’d be happy to issue you a refund for that one.
The good news is we’re working with one of the biggest fragrance houses in the world on the new Oud formula, and it’s shaping up to be even richer and longer-lasting than before. Can’t wait for you to try what’s coming next.
Best,
Steven

Rated 5 out of 5 stars

10/10 Products!!!!!!!

Their shampoo and conditioner is incredible. I have very dry and curly hair and it’s so hard to find good products. This shampoo made my hair feel clean without drying it out, while the conditioner made my hair feel softer than any other I’ve tried. I had a feeling natural products would help achieve this, and I was right! I’m hoping Noun releases a curl line soon…if this is what their products do now, I could only imagine how a Noun product targeted towards curls would make my hair look!

October 14, 2025
Unprompted review
Noun Naturals logo

Reply from Noun Naturals

Thank you for such an amazing review. We’re so happy to hear that the shampoo and conditioner worked so well for your dry, curly hair — that balance of clean and soft is exactly what we aim for. It’s great to know the natural ingredients are giving you the results you were looking for.
And you’re right on track — a curl-focused line is something we’ve been developing behind the scenes, and your feedback just makes us even more excited to bring it to life.
Really appreciate the support and thoughtful words.
Best,
Steven

Rated 5 out of 5 stars
Noun Naturals logo

Reply from Noun Naturals

Hey VIctor,

Thanks so much for the kind words. I’m really glad to hear you’re happy with the products — that means a lot. We’ve put a lot of work into getting everything just right, so hearing feedback like this really makes it worth it.
Appreciate the support,
Steven

Rated 1 out of 5 stars

Idk not the best

Smells unpleasant n expensive

October 30, 2024
Noun Naturals logo

Reply from Noun Naturals

Thank you for taking the time to share your feedback. We’re sorry to hear the scent wasn’t for you our fragrances come from natural essential oils and botanical extracts, so the aroma can smell a little different compared to synthetic or artificially scented products.
As for the pricing, it reflects the quality of our custom formulations and the ingredients we source globally. Every formula is developed from scratch using high-performing, naturally derived materials to deliver real results without cutting corners.
We appreciate you giving Noun a try and taking the time to share your honest thoughts.
With appreciation,
Steven

Rated 5 out of 5 stars

Excellent 🙂

August 15, 2025
Noun Naturals logo

Reply from Noun Naturals

Appreciate you Maria!

Thank you so much for your feedback and im so happy you enjoy our products!

Rated 5 out of 5 stars

Noun Naturals is top tier

I absolutely love Noun Naturals! The shampoo and conditioner leave my hair feeling super clean, soft, and healthy without any heavy residue. The beard butter is incredible — it keeps my beard soft, moisturized, and smelling amazing all day. And the bar soaps are just as great — rich lather, refreshing scents, and they leave my skin feeling smooth and hydrated. You can tell everything is made with quality, natural ingredients. Definitely a brand I’ll keep coming back to!

October 30, 2025
Unprompted review
Noun Naturals logo

Reply from Noun Naturals

This was such an awesome review to read, thank you. We’re really glad to hear you’re loving everything from the shampoo and conditioner to the beard butter and soaps. It means a lot knowing you notice the quality and care that goes into each formula.
We appreciate the continued support and are happy to have you as part of the Noun family.
Best,
Steven

Rated 5 out of 5 stars

Noun Naturals Overall Experience

I tried out so many different shampoos and conditioners throughout my life. I would always get the same results. My scalp would feel extremely dried out and I would have slight dandruff. It killed my confidence.
Then I was recommended Noun Naturals Shampoo and Conditioner.. This may sound crazy but they are truly life changing products. My hair felt healthy and strong instantly after the first use. My confidence came back, I stopped always wearing hats because I like the way my hair looks and feels again!
Then I looked into more Noun Natural products! Hair Oil and Body Butter were next up for me to try out!
The hair oil replenishes my scalp and keeps my hair smelling and feeling fresh. I use this product every morning before I head to the office ready to take on the day.
The Body Butter may be my favorite product. I started using the body butter strictly on my body only after the shower. In the summer it kept my skin moisturized and my summer tan would last way longer/my skin would not peel after coming back from a vacation!
Then I looked more into the ingredients are all natural and realized the body butter is safe for the face and even works as a chapstick for my lips
I can not leave the house without hydrating my face with Body Butter. A little goes a long way! I feel like the body butter and hair oil can last me forever because of how little amount you actually have to use per application.
I am not typically a beard grower, however, No Shave November is the only time I rock a beard all year long.
Last year I used the Oud Beard Oil.. let me just tell you, ladies will not be able to resist you. I felt like an Arabian King for the month, my beard used to grow in a little patchy in certain areas but after using the beard oil my beard grew in thick, full, and soft.

As much as I would like to gate keep Noun Naturals all to myself. I would be doing the world a disservice. I recommend Noun to all of my friends and co workers because this brand was recommended to me and it changed my life so I want to change someone else’s life with Noun’s products.

I will use Noun for the rest of my life and I would love to see this brand grow even more to the point where it is on shelves in every shampoo and conditioner section. I am never the person who even leaves reviews for anything but I feel so strong about this brand specifically. I hope at least one person could read this review and give them a chance because once you do, you will never go back 100% guaranteed

August 12, 2025
Unprompted review
Noun Naturals logo

Reply from Noun Naturals

This might be one of the best reviews we’ve ever received. Seriously, thank you for taking the time to share your full experience in such detail — it means the world to us. Hearing how Noun helped bring back your confidence, improve your scalp health, and become a part of your daily routine is exactly why we do what we do.
We’re so glad you’ve connected with so many of our products — from the shampoo and conditioner to the body butter, hair oil, and beard oil. You described them better than we ever could, and it’s amazing to know they’ve made such a lasting impact.
Your support and words of encouragement keep our entire team motivated to keep growing and pushing this brand to new heights. We’ll keep working hard to make sure every product that leaves our hands continues to deliver that same quality you’ve come to love.
With huge appreciation,
Steven

Rated 5 out of 5 stars

Love the products that noun naturals…

Love the products that noun naturals produces. The shampoo and conditioner makes my hair feel very hydrated and fresh. Especially after applying the hair oil after the shower

October 29, 2025
Unprompted review
Noun Naturals logo

Reply from Noun Naturals

Really appreciate you sharing that. Sounds like you’ve got the perfect routine going — shampoo, conditioner, then a little hair oil after the shower is exactly how to lock everything in. Glad it’s keeping your hair feeling fresh and hydrated, that’s what we like to hear.
Thanks again for the support, it means a lot.
Best,
Steven

Rated 5 out of 5 stars

Shampoo and Conditioner are Amazing

I bought their shampoo and conditioner and I have to say it’s great. All natural ingredients too. My family and I use this app that scans products and rates them depending on how bad their ingredients are. Noun scored 100/100 which is phenomenal, it’s rare to see a product with a score that great. But yeah I’m not switching any time soon.

August 11, 2025
Unprompted review
Noun Naturals logo

Reply from Noun Naturals

That’s such an awesome review, thank you for sharing that. We’re really proud of that 100/100 rating and it means a lot to hear you and your family noticed it too. We’ve worked hard to keep every ingredient clean, transparent, and high-performing without compromise.
Glad to know the shampoo and conditioner have become staples for you. Feedback like this really keeps us motivated to keep raising the bar.
With appreciation,
Steven

Rated 5 out of 5 stars

best shampoo and conditioner out there

Honestly some of the best shampoo and conditioner I’ve used. I have a super sensitive scalp and this line was most definitely the best for my skin. I keep buying it and restocking

August 29, 2025
Noun Naturals logo

Reply from Noun Naturals

Really appreciate you sharing that. It’s great to hear the shampoo and conditioner have been working so well for your sensitive scalp — that’s exactly what we want people to experience. Thanks for continuing to restock and trust us with your routine, that kind of loyalty means a lot.
Best,
Steven

Rated 5 out of 5 stars

Hair never felt more rejuvenated

Hair never felt more rejuvenated. Literally best in market 10/10! If you care for ur hair it’s this!

October 29, 2025
Unprompted review
Noun Naturals logo

Reply from Noun Naturals

That’s amazing to hear. We’re really glad the products have your hair feeling rejuvenated that’s what it’s all about. Thanks for the love and for calling us a 10/10, that kind of energy keeps us going.
Appreciate the support,
Steven

Rated 5 out of 5 stars

Great shampoo and even better…

Great shampoo and even better conditioner

October 30, 2025
Noun Naturals logo

Reply from Noun Naturals

Abdul

Thank you so much for the great feedback. We’re really glad you’re loving the shampoo and especially the conditioner. It’s hard to beat that AminoSensyl HC in there, it’s what gives the conditioner that smooth, hydrated finish without any heaviness.
Appreciate you taking the time to share your experience, it means a lot.
With appreciation,
Steven

Rated 5 out of 5 stars

Best product on the market

Great company, great service, great people,life saver

October 29, 2025
Noun Naturals logo

Reply from Noun Naturals

Hey Zacharia!

Thank you so much for the kind words and support it really means a lot to our team. We’re glad to hear you’ve had a great experience and that Noun has been a positive part of your routine.
Appreciate you taking the time to share this it truly keeps us motivated to keep doing what we love.
With appreciation,
Steven

Rated 5 out of 5 stars

Easy ordering process

Easy ordering process, quick delivery and quality products

October 29, 2024
Noun Naturals logo

Reply from Noun Naturals

Hey Susan,

Thank you so much for sharing your experience. We’re really happy to hear that the ordering process was smooth, delivery was quick, and that you’re enjoying the quality of the products.
Your feedback means a lot and we truly appreciate the support.
With appreciation,
Steven

Rated 1 out of 5 stars

Terrible product terrible customer…

Terrible product terrible customer service employees have no knowledge of their own product

October 14, 2025
Noun Naturals logo

Reply from Noun Naturals

Hey Jefferson, your order #NOUN12435961 was made in December of 2024 for a hair oil, we see you asked one questions and we referred you to an education blog written by our team, explaining. yes your hair can sometimes shed when applying oil

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look