NovaVision Inc. Reviews 114

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

NovaVision was completely out of stock of the product that we needed yesterday. They personally called me to inform me and offered an alternate (darn near identical) product for just the cost to ship... See more

Rated 5 out of 5 stars

The pre-laminated hang tags work perfectly for the school district I work at. NovaVision has a great tutorial video for laminating the tags on their site, which helped a lot. Overall, great product, d... See more

Rated 5 out of 5 stars

We order Premium Security Tape from NovaVision. The product is outstanding!! We have tried several other brands of tape and none of them work as well as the product we receive Nova Vision, and the p... See more

Rated 5 out of 5 stars

Quick, informative and efficient - I did not have to wait long for someone to get back to me - this was amazing. I sent a question in on a Friday evening and that's when I got my answer. I would defin... See more

Company details

  1. Prints and Signs Store
  2. Business to Business Service

Information provided by various external sources

NovaVision specializes in hologram labels, tamper evident stickers, security tape, and mechanical security seals, which are commonly used to combat counterfeiting and tampering of products, packaging, equipment, and cargo.


Contact info

4.9

Excellent

TrustScore 5 out of 5

114 reviews

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Rated 5 out of 5 stars

Was Helpful and Timely

Their dedicated Team demonstrated a level of care and understanding to the special situation I had at hand. They are there to help. I sure do appreciate their input as well. They seem to really know what they're doing when it comes to security.

July 27, 2016
Unprompted review
Rated 5 out of 5 stars

Seamless ordering process

1st order, online chat helped determine Nova product to our needs. Samples were provided quickly. Two subsequent orders on line were seamless and efficient.

July 8, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent First!

My experience has been wonderful with NovaVision--starting from the website, which is user friendly, to the personal customer service and then to the actual product, which I received quickly. Very satisfied with the product, and would recommend this company.

June 16, 2016
Unprompted review
Rated 5 out of 5 stars

Barcode Masks

I ordered the barcode mask labels and they work great. Shipment was extremely fast.

May 24, 2016
Unprompted review
Rated 5 out of 5 stars

Easy ordering and quick delivery.

We were highly impressed with the ease of ordering from the website and how quickly we received an email stating that our order had shipped. We definitely plan on ordering from NovaVision as we need more product.

May 17, 2016
Unprompted review
Rated 5 out of 5 stars

Quick

Quick delivery. Helpful advice when I emailed them. The video of product demonstration was great. Only problem was the shipping and duty cost to ship it to Canada.

April 12, 2016
Unprompted review
Rated 5 out of 5 stars

Real Live FOLLOW-THROUGH!

NovaVision was completely out of stock of the product that we needed yesterday. They personally called me to inform me and offered an alternate (darn near identical) product for just the cost to ship overnight since that's what I specified on my original order. They emailed me pictures and discussed the product with me and ensured it arrived the next day as promised. Way to follow through with your customers! These days that seems to be a lost art in the business world. Thank you!!

March 17, 2016
Unprompted review
Rated 4 out of 5 stars

Slightly Altered Order - Fast Delivery

Ordered Blank Red Taper Evident No Residue Labels, Received That With Sequential Numbers On Them Instead.

March 3, 2016
Unprompted review
NovaVision Inc. logo

Reply from NovaVision Inc.

Hi Trevor,

Thank you for the recent purchase of our stock non residue labels (XSG21-35RESN-250) and your review.

However, we don’t sell the non residue labels blank (as you indicated in your review), which would explain why you received labels with serial numbers.

Therefore, your order was not ‘altered’ (the product description on your order also states the labels have serial numbers). These labels include a unique pre-assigned serial number printed on them for added security. The serial number is included to help deter counterfeiting.

I’m sorry if our website was not clear on this. You got more security than you initially expected and hopefully you’ll find it’s a good value.

Dave Duvall
Sales Manager

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