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2.8
4 reviews
No history of asking for reviews
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Très basse qualité. Pas assez couvrant, ça craque et ca ne tient pas. Résultat pas joli et surtout loin de la promesse sur le site. Je suis très déçue aussi du service SAV, temps de réponse long
Je fais suite à mon précédent message, après 10 jours un message lunaire reçu du service client qui me dit en gros que la présentation, la contenance (10ml contre 30ml sur site) et surtout la composition du produit (aucun ingrédient ne correspond) ne sont pas contractuels. Vous pouvez donc commander un produit, en recevoir un autre et vous assoir sur toute forme de réclamation possible puisque rien n'est contractuel. J'ai déjà fait un signalement à la DGCCRF, ils seront ravis de voir ce retour service clientèle !
impossible de les contacter " des fantomes" a fuir
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