Easy to use to apply on line. Very informative Customer Service Rep when I had a question. Great Price for the type of coverage I needed. Less than a minute on hold to speak with a Representative 👍�... See more
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Now INS was much cheaper than the original cost so found by another agency which was 1800 per year whereas NoW INS is just over 100 a year. I would highly recommend!
Very easy to navigate website. I had a minor issue and had to call, customer service responded in less than a minute and issue was resolved. NOW also has the best rates around.
I was referred to NOW by someone and it was quick and easy and clear to understand while applying for the insurance. Another had denied me, so this was a relief because we really needed it. I hope the... See more
Company details
- Insurance Company
- also in
- Business Insurance Company
- Commercial Insurance Company
- Insurance Agency
- Liability Insurance Company
- Personal Insurance Company
About Now Insurance Services Inc.
Written by the company
At NOW Insurance, we don’t just simplify insurance, we elevate the experience!
We believe getting insurance shouldn’t be complicated. At NOW Insurance, we deliver a faster, more refined way for healthcare professionals and small businesses to get the coverage they need, without the friction.
NOW Insurance is a modern, technology-driven insurance platform redefining how professionals access coverage. We specialize in professional and general liability insurance for healthcare providers, staffing agencies, and growing businesses that expect more from their insurance partner.
Our platform is designed for speed and precision, delivering accurate quotes in minutes while eliminating the complexity of traditional processes. Behind that technology is a dedicated team focused on providing responsive, high-quality support at every step.
Our approach to customer experience has earned industry recognition, including the 2022 Celent Model Insurer Award for Customer Experience. We’ve also maintained a Net Promoter Score above 70 for the last 5 years, with consistently strong customer effort and satisfaction scores. In 2025, NOW Insurance was ranked No. 30 in Insurance on the Inc. 5000 list, reflecting our continued growth and commitment to excellence.
Insurance made simple. Service you can trust!
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4.7
Excellent
212 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 24 hours
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answer my questions and kind
July 21, 2026
Attention, price, and service.
July 25, 2026
It's first time i'm using this company…
It's first time i'm using this company I don't have any experience with this company yet?
July 21, 2026
Formally filed a complaint with California Department of insurance
Horrible, the service is terrible, the person on customer service is not informed and very dismissive. They don’t get back to you, the automated service is fraudulent. I can’t wait to report them to the California lawyer department!
LOL at the response, just as useless as the service. I’ve never even made it past the customer service rep. As soon as this is resolved, I’m cancelling and never looking back!! Two thumbs down, do not recommend couldn’t even spell my name right!!! Clowns!
UPDATE 7/27: NOW Insurance emailed me a generic apology acknowledging their 2-week delay, but their claims team is still stalling. I have officially paid out-of-pocket to retain my own defense counsel to protect my CA nursing license because NOW Insurance failed to act. I have emailed and uploaded my paid receipts, but I am only getting automated generic responses. I need a Claims Manager to contact me directly tomorrow with a reimbursement authorization."
FINAL UPDATE 7/30: After posting my previous review, NOW Insurance emailed a formal apology promising their claim handler would review my file by 7/28. That deadline has passed, and they have gone completely silent again, ignoring all my portal uploads and emails. I have paid thousands out of pocket for my own defense attorney because they abandoned me. I am filing a formal emergency complaint with the California Department of Insurance today for bad faith claims handling."
July 17, 2026
Reply from Now Insurance Services Inc.
Hi Sarahan,
We’re sorry to hear about your experience and understand how frustrating it can be when you’re waiting for updates on a claim.
We strive to provide timely and transparent communication, but certain aspects of the claims process particularly those handled by our legal department can take longer than we’d all like. While we don’t control those timelines or always have new information to share until we receive updates, we understand that the lack of progress can be upsetting.
Your feedback is important to us, and we appreciate you taking the time to share it. If there is anything further we can do to assist or clarify, we’d be happy to review your concerns directly.
- NOW Insurance
Nothing I don't like whathappen
July 22, 2026
Reply from Now Insurance Services Inc.
Lana, We're sorry your experience didn't meet your expectations. Our goal is to help ensure continuous coverage through the renewal process, and we send email notifications in advance to make the renewal as smooth and transparent as possible.
We truly appreciate that you chose to continue your coverage with us, and we don't take that trust for granted. If there's anything we could have done to improve your renewal experience, we'd welcome the opportunity to discuss your concerns and work toward a more positive experience.
NOW Insurance
William
William - I needed specific language and coverage as required by a referral source. Requested modifications several times which involved me reaching out to now insurance a number of times for different reasons. Each time the situation was met with professionalism and expediency, which I really appreciated.
June 9, 2026
easy process
July 21, 2026
Super fast process and really good price
July 14, 2026
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