My local pharmacy had been struggling to get a prescribed drug for me and was not even able to source the substition. They suggested I try other pharmacies but this was not possible, because I current... See more

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Company details
About NowPatient
Written by the company
NowPatient is a digital health-technology platform functioning as both an online pharmacy and telehealth service. Packaged as a Class I software medical device, it’s accessible via web browser or mobile app (iOS and Android), and offers users in the UK and US on-demand access to virtual consultations, prescription services, and AI-powered health tools.
Ownership
The service is owned and operated by Infohealth Ltd, a licensed online pharmacy registered in England and Wales (company no. 04004930) with its registered office at Lynwood House, 373–375 Station Road, Harrow, England, HA1 2AW. Infohealth Ltd holds the necessary MHRA approvals for its pharmacy and telehealth offerings.
What It Does
- Online Pharmacy: Order NHS-approved prescriptions (UK) or access major US drug-savings programs (coupons, savings cards, manufacturer assistance) with free home delivery.
- Virtual Consultations: Book GP appointments directly (up to 16 weeks in advance for NHS patients in England) and consult clinicians via video.
- Medication Management: Set up refill reminders, view private treatment plans, and track chronic conditions like diabetes or hypertension.
- Health-Monitoring Tools: Use AI-driven assessments (e.g., genetic risk tests, home test kits, continuous blood-pressure monitoring through smartphone camera via Lifelight partnership).
- Wellness Insights: Access real-time pollen counts, air-quality data, BMI and type 2 diabetes risk scores, plus comprehensive health-condition information.
Get started today and benefit from Medication Reminders, Get Treated Privately, NHS Online Pharmacy, GP Appointment Booking, Rx Savings Card, Drug Coupons, US Drug Savings Programs, Health Conditions Information, Genetic Testing, Home Test Kits, BMI Risks, Type 2 Diabetes Risks, Pollen Meter, Air Quality Monitor, and lots more!
Why we built NowPatient
Written by the company
- We are committed to helping everyone, everywhere live healthier lives
- The NowPatient virtual care platform provides you with access to trusted health information, affordable treatments, management of chronic health conditions and continuous monitoring for health risks. NowPatient can be accessed by downloading the App or using your web browser.
Contact info
28 Chipstead Valley Road, CR5 2RA, Coulsdon, United Kingdom
- 020 388 51 500 (UK) 1-866-967-1977 (US)
- support@nowpatient.com
- nowpatient.com
Get Treated Privately with NowPatient
Brilliant Service!
Submitted online enquiry and got a call back a few minutes later to book an appointment! Was seen within a few hours and the team were super supportive and very thorough in their approach!
I was able to have things sorted that same day with a clear plan of action and am really grateful to the team for their help!
Wegovy works amazing.
Wegovy works amazing.
I lost 3,5kg in 3 weeks.
I do no more overeating, even if I am in hardship.
The company is very friendly and kind, like you talking to a good friend.
The pharmacist was very knowledgeable…
The pharmacist was very knowledgeable easy to speak to and helped me understand the new medication
Great experience getting the med
Great experience getting the med. Clinician was very thorough.
Prompt and efficient consultation and service
I submitted my enquiry late Friday afternoon and received contact Monday morning for a consultation.
Very thorough telephone consultation from Amish before approving my prescription request which I received within 48 hours via Royal Mail tracked service - I am very happy with the service I received.
Excellent
My question was answered immediately and very professionally
Should be "WOW patient "!
Wow! Excellent customer service. I submitted an email query, had a call back within 30 minutes and a consultation arranged for that evening. Amiss was completely brilliant! Very knowledgeable, very relatable and very professional. Answered all my questions and came up with a plan .... medication was posted out to me the next day. Very happy, totally recommend this service, would have given 10 stars 🌟 if I could.
Positive
Positive, constructive and caring phone consultation with Dr.Amish. Very helpful. Thankyou very much!
Very helpful and had my answer in good…
Very helpful and had my answer in good time.
Really friendly
Really friendly, always liestens if you got a problem. Definitely recommend
Everything I asked about was in very…
Everything I asked about was in very good standards and I was very pleased with such kindness this helped me souch and I could tell was with honesty.
Raj was more than helpful
Raj was more than helpful. I appreciate him taking the time to fulfill my request.
Very helpful and friendly staff
Very helpful and friendly staff. They have been very helpful in getting the medication we needed.
Well done
Just found this amazing service for my NHS prescriptions. Although not fully launched, they did my prescriptions and the service was fantastic and quick.
Good job
NowPatient 5* Experience
NowPatient are literally the way forward when requiring medication, from the fast delivery to the attention to detail.
I for one won't be stepping into my local
Pharmacy again anytime soon as I've lost count the amount of hours I've stood inline and waited, only to be told they don't have my medication. Issues I no longer have now that I use NowPatient
This service is invaluable to me!
I came across nowpatient when researching whether there are any private providers for a newly approved medication that I wasn't able to get through the NHS without waiting at least a few months.
I reached out to enquire about the possibility of getting a private prescription and one of their clinicians got back to me very quickly and patiently took me through the gateway questions to check if I qualify for the medication and then running through my medical history while referring to my NHS record to check for any contraindications. After that we had a call to go through dosage, usage guidelines and side effects, and the process which we will be following for review and follow-up.
I've not experienced this kind of diligence in the UK before, whether it was NHS or private.
They offer competitive pricing for the medication but they also do not currently charge for the consultations which are really thorough. I think they can charge much more and perhaps they should as it's a resource intensive process.
Everything so far was beyond excellent and I cannot recommend them highly enough!
Very efficient and professional…
Very efficient and professional service. They've always been super helpful sourcing my medications and posting them to me very quickly. Can't recommend them enough.
Very professional
Very professional makes one feel as if you’re special highly recommend.
Representative was helpful
Representative was helpful. Offered a number of suggestions.
Crooked service now Ltd.
Coupled services paid off by the council they're not qualified dr.now medical Ltd should be shut down.

Reply from NowPatient
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