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NowPatient Reviews 199

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and empathetic approach, making every interaction pleasant and reassuring. Many highlight the outstanding customer service, noting the clear communication, quick responses, and personalized guidance received. The delivery service is frequently commended for its speed and reliability, with many receiving their products promptly, often the next day. People are also very satisfied with the quality and availability of the products, especially for hard-to-find items. Consumers appreciate the efficient and streamlined process, from detailed consultations to quick dispatch, making the overall experience smooth and stress-free. The service is often described as knowledgeable, supportive, and trustworthy, providing valuable advice and ensuring patients feel well-informed and confident in their treatment decisions.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting its reliability, efficiency, and... See more

Staff

Consumers find staff to be positive. Many reviewers praise the staff for being kind, helpful, and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the excellent and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Product

Reviewers express satisfaction with product availability and delivery. Many customers highlight the ease of... See more

Based on these reviews

Rated 5 out of 5 stars

My local pharmacy had been struggling to get a prescribed drug for me and was not even able to source the substition. They suggested I try other pharmacies but this was not possible, because I current... See more

Rated 5 out of 5 stars

I've struggled with insomnia for years and had heard good things about Quviviq. The consultation process was detailed and professional, and my prescription was dispatched quickly. Follow-up calls have... See more

Rated 5 out of 5 stars

I’ve recently used NowPatient for the first time and I cannot recommend them enough. I have been desperately looking for an item that is out of stock nationally and the team at NowPatient went above a... See more

Rated 5 out of 5 stars

I had a great experience with NowPatient. I have a regular prescription that, unfortunately, is often out of stock and has to be ordered. As a result, I end up going several days without it, which is... See more


Company details

  1. Online Pharmacy
  2. Health Consultant
  3. Pharmacy

About NowPatient

Written by the company

Now Patient logo

NowPatient is a digital health-technology platform functioning as both an online pharmacy and telehealth service. Packaged as a Class I software medical device, it’s accessible via web browser or mobile app (iOS and Android), and offers users in the UK and US on-demand access to virtual consultations, prescription services, and AI-powered health tools.

Ownership

The service is owned and operated by Infohealth Ltd, a licensed online pharmacy registered in England and Wales (company no. 04004930) with its registered office at Lynwood House, 373–375 Station Road, Harrow, England, HA1 2AW. Infohealth Ltd holds the necessary MHRA approvals for its pharmacy and telehealth offerings.

What It Does

  • Online Pharmacy: Order NHS-approved prescriptions (UK) or access major US drug-savings programs (coupons, savings cards, manufacturer assistance) with free home delivery.
  • Virtual Consultations: Book GP appointments directly (up to 16 weeks in advance for NHS patients in England) and consult clinicians via video.
  • Medication Management: Set up refill reminders, view private treatment plans, and track chronic conditions like diabetes or hypertension.
  • Health-Monitoring Tools: Use AI-driven assessments (e.g., genetic risk tests, home test kits, continuous blood-pressure monitoring through smartphone camera via Lifelight partnership).
  • Wellness Insights: Access real-time pollen counts, air-quality data, BMI and type 2 diabetes risk scores, plus comprehensive health-condition information.

Get started today and benefit from Medication Reminders, Get Treated Privately, NHS Online Pharmacy, GP Appointment Booking, Rx Savings Card, Drug Coupons, US Drug Savings Programs, Health Conditions Information, Genetic Testing, Home Test Kits, BMI Risks, Type 2 Diabetes Risks, Pollen Meter, Air Quality Monitor, and lots more!

Why we built NowPatient

Written by the company

We are committed to helping everyone, everywhere live healthier lives
The NowPatient virtual care platform provides you with access to trusted health information, affordable treatments, management of chronic health conditions and continuous monitoring for health risks. NowPatient can be accessed by downloading the App or using your web browser.

Contact info

Get Treated Privately with NowPatient

Choose from 200+ treatments and 30+ conditions including weight loss

4.9

Excellent

TrustScore 5 out of 5

199 reviews

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Rated 5 out of 5 stars

NowPatient is a reliable and…

NowPatient is a reliable and easy-to-use service. The platform is clear, efficient, and genuinely helpful when managing healthcare needs. I’d definitely recommend it to anyone looking for a convenient and trustworthy solution

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great quick service

Great quick service. Kind person who consulted with me. Provided excellent and knowledgeable answers to questions. Enabled me to trust the service and the medication even though it is coming from a country that is not my own.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Best pharmacy ever

Best pharmacy ever, nice stuff and excellent service.
Dr. Amish specifically he is very cooperative and supportive.

Many thanks❤️❤️❤️

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Fast

Fast, efficient service with honest and reliable advice. The whole experience was smooth from start to finish, and I really appreciated the transparency and professionalism. I wouldn’t hesitate to recommend them

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. I'm using it more often than 2 years and always super professional and fast delivery for my medication. Also the pharmacist is very professional and tale care of the patient.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

1st Class

Sorted are medication here without any problems, it arrived the following day 1st class Royal Mail. Thank you, would reccomend without hesitation.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service! Require an immediate prescription and Amish saw to my request immediately and sent out the same day. Thanks

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

I found that Mr. Amish does his job very good

I found that Mr. Amish explained the effects of finasteride and minoxidil to me very professionally and well, regardless of whether they are in tropical or oral form. I am very grateful for his knowledge and the recommendations he gave me.

December 14, 2025
Unprompted review
Rated 5 out of 5 stars

Cannot recommend this service enough

Cannot recommend this service enough! I desperately needed a specific brand and strength of HRT patch which is out of stock pretty much everywhere at local chemists. A number of my usual go to online suppliers were also out of stock so I used chat gpt to give me other suggestions and this company popped up. Within 10 minutes of registering I was called and a telephone consultation arranged. I was also reassured on the call that the patch I was after was in stock and that 3 boxes of it would be put aside especially for me!! My telephone consultation came through within 20 minutes and was quick and easy. My link to pay was sent within 15 minutes and later on in the day I recieved a message from Royal Mail informing me my prescription would be delivered the next day. You really cannot ask for any better. Both contacts were super helpful and pleasant to speak to. The price for my prescription was also very reasonable compared to other online suppliers. Wouldn’t hesitate to use the company again. Five stars all round.

December 1, 2025
Unprompted review

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