My local pharmacy had been struggling to get a prescribed drug for me and was not even able to source the substition. They suggested I try other pharmacies but this was not possible, because I current... See more

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Company details
About NowPatient
Written by the company
NowPatient is a digital health-technology platform functioning as both an online pharmacy and telehealth service. Packaged as a Class I software medical device, it’s accessible via web browser or mobile app (iOS and Android), and offers users in the UK and US on-demand access to virtual consultations, prescription services, and AI-powered health tools.
Ownership
The service is owned and operated by Infohealth Ltd, a licensed online pharmacy registered in England and Wales (company no. 04004930) with its registered office at Lynwood House, 373–375 Station Road, Harrow, England, HA1 2AW. Infohealth Ltd holds the necessary MHRA approvals for its pharmacy and telehealth offerings.
What It Does
- Online Pharmacy: Order NHS-approved prescriptions (UK) or access major US drug-savings programs (coupons, savings cards, manufacturer assistance) with free home delivery.
- Virtual Consultations: Book GP appointments directly (up to 16 weeks in advance for NHS patients in England) and consult clinicians via video.
- Medication Management: Set up refill reminders, view private treatment plans, and track chronic conditions like diabetes or hypertension.
- Health-Monitoring Tools: Use AI-driven assessments (e.g., genetic risk tests, home test kits, continuous blood-pressure monitoring through smartphone camera via Lifelight partnership).
- Wellness Insights: Access real-time pollen counts, air-quality data, BMI and type 2 diabetes risk scores, plus comprehensive health-condition information.
Get started today and benefit from Medication Reminders, Get Treated Privately, NHS Online Pharmacy, GP Appointment Booking, Rx Savings Card, Drug Coupons, US Drug Savings Programs, Health Conditions Information, Genetic Testing, Home Test Kits, BMI Risks, Type 2 Diabetes Risks, Pollen Meter, Air Quality Monitor, and lots more!
Why we built NowPatient
Written by the company
- We are committed to helping everyone, everywhere live healthier lives
- The NowPatient virtual care platform provides you with access to trusted health information, affordable treatments, management of chronic health conditions and continuous monitoring for health risks. NowPatient can be accessed by downloading the App or using your web browser.
Contact info
28 Chipstead Valley Road, CR5 2RA, Coulsdon, United Kingdom
- 020 388 51 500 (UK) 1-866-967-1977 (US)
- support@nowpatient.com
- nowpatient.com
Get Treated Privately with NowPatient
Excellent service from NowPatient
Excellent service from NowPatient. After reviewing my blood test results, they provided clear and detailed advice on the right therapy for my needs. I really appreciate their guidance and prompt follow-up.
Highly recommended for anyone looking for reliable online medical consultation.
Brill service
This is the 2nd time I've used NowPatient and I think they are brill! Everyone I've spoken to has been friendly, down to earth and professional. I'm really quite grateful for this service and will continue to use it.
Fantastic and efficient.
Fantastic. Streamlined efficient service and process. The individual prescriber I was assigned was a huge help and very personal when dealing with my prescription request he’s a huge credit to your company and I look forward to continuing using your service from here going forward.
They worked with me to understand and…
They worked with me to understand and address any obstacles to processing my order. I will absolutely continue to place orders with them going forward.
Supportive efficient knowledgable and…prescription request
Supportive efficient knowledgable and sympathetic.
Met my patient request without any problem.
Will use the service again.
They are always available to help with…
They are always available to help with any questions. Definitely would recommend !!!
Very very Happy with the service. Thanks again for your help
NowPatient.
An excellent experience
I had an excellent experience with NowPatient. I have a regular prescription that frequently goes out of stock, which usually leaves me going several days without it. Ordering through NowPatient gives me peace of mind — I always have enough on hand when the pharmacy is delayed.
I worked with Amish, who was incredibly helpful and communicated clearly throughout the process. I’m very pleased and would happily recommend NowPatient to anyone who needs a reliable backup plan for their medications.
Efficient service
The company was prompt and efficient responding to my request for a consultation. They explained everything clearly and i received my medication in less than 24 hours
Excellent service and expert knowledge
First time using this service but everything was made so easy from the first consultation. My consultant has extensive knowledge and gave me complete confidence he knew everything related to the matter and this quickly gave me the assurance I was in good hands and my wellbeing was a priority. I really do wish I used NowPatient sooner but I look forward to using them going forward!
Great service
Very thorough, professional consultation. Medication shipped the same day. Great experience.
Thorough review
Amish was made a thorough assesment of my case and explained me in detailed the medicines side effects.
I am so pleased to have found the…
I am so pleased to have found the NowPatient website.
From my first contact, the support and guidance has been second to none, and the consultation was carried out in a very professional manner.
First class prescribers arranged the correct medication for me. Delivery was next day as promised.
I can highly recommend this business.
Professional, attentive, efficient
Amish was very attentive and managed to rush my medicines to me whilst I am traveling.
Absolutely fantastic…
Absolutely fantastic company...understood my concerns and helped me with my private medication, felt so at ease speaking to said person...highly recommend
From the onset the process was smooth…
From the onset the process was smooth and efficient. Amish was so helpful and knowledgeable I felt reassured talking to him. My order was processed on the day he that we agreed and the order was delivered the next day.
Excellent customer service
I have had repeated difficulties in getting one particular item on my repeat prescription due to a reputed national shortage. After phoning and emailing several other dispensing chemists for availability,
‘NowPatient.com’ had it in stock and supplied it by post within 48hours. Excellent service. They will be the first place I shall try if it happens again.
Professional Service
Incredibly easy process dealing with NowPatient. Very knowledgeable and experienced team with great customer service! Very satisfied customer!!
Efficient and informative
The service was efficient, informative and reliable
Amazing service from start to finish! From the first call the service I…
From the first call the service I received was second to none. The consultation was in-depth, relevant and very informative. I felt secure in knowing that the advice I received was personal to me and any concerns and queries were dealt with in a kind and easy to understand manner. Highly recommend!
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