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NOWPayments Reviews 850

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 3 out of 5 stars

Withdrawal fees aren't transparent, the documentation says a withdraw fee is just a network transaction fee, while it's being artificially inflated by the service. E.g instead of paying 10 cents for... See more

Company replied

Rated 5 out of 5 stars

I really struggled a lot to find any easiest crypto payment method for my forex trading education website and then I heard about NowPayments. It is super easy to configure, collect payments from my pr... See more

Company replied

Rated 5 out of 5 stars

Ann's support was great. She handled a wrong asset payment issue fast and efficiently. The whole interaction was less than 3 minutes. Thanks, Ann, for your superior and hard work.

Company replied

Rated 5 out of 5 stars

Great platform. Can accept payments from over 300 crypto currencies, all without the user ever leaving my web app. With transaction fees of literally ~0.2% at times, up to ~0.6%. Thank you, NOWPayment... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Service
  3. e-Commerce Service
  4. Financial Institution
  5. Money Transfer Service
  6. Non-Bank Financial Service

Written by the company

Boost your business with NOWPayments – the best crypto payment gateway for effortless payments!

NOWPayments Crypto Payment Gateway: Crypto Happens — Accept It

Written by the company

Supporting 350+ cryptocurrencies and multiple integration options, NOWPayments allows companies to accept payments, automate payouts and manage crypto transactions with minimal setup. NOWPayments provides flexible tools for businesses looking to integrate crypto payments into their operations: API, invoices, plug-ins, payment links, widgets and buttons.

Accept Crypto, Get Paid Instantly

Fast, secure, and effortless payments

2025-09-18-17-24-04 NOWPayments allows your business to start accepting crypto in minutes. Transactions are instant, reliable, and flexible, giving you full control over payments. Focus on growing your business while we handle the technical side safely and smoothly.

Contact info

Promotion box for NOWPayments

NOWPayments Affiliate Program

25% reward per transactions, 1000+ active affiliates, $1853 avg bill!

You should know

4.4

Excellent

TrustScore 4.5 out of 5

850 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Nice look once it

December 13, 2025
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello! Thank you so much for your kind words!
We’re thrilled to hear about your positive experience with NowPayments.
Your feedback motivates us to keep improving and providing the best service possible.
We look forward to supporting you with all your payment needs!

Rated 5 out of 5 stars

Jay is awesome!

Jay is awesome!

December 12, 2025
Unprompted review
NOWPayments logo

Reply from NOWPayments

Dear Anton,

Thank you for your kind review! It's glad to hear that you got the assistance you needed from NOWPayments support team! We'll make sure to keep it this way and provide just the service and support you need! Feel free to contact us any time if you ever need help integrating!

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Great service

Great service! Thanks

December 8, 2025
Unprompted review
NOWPayments logo

Reply from NOWPayments

Dear Obydullah,

Thank you for your review! We're glad you are satisfied with NOWPayments and will do our best to keep it this way and provide a great service!

Feel free to reach out to us any time at support@nowpayments.io if you need any help or guidance!

Rated 5 out of 5 stars

Good good good

December 8, 2025
Unprompted review
NOWPayments logo

Reply from NOWPayments

Thank you thank you thank you! 💙
Really appreciate the 5 stars!

Rated 5 out of 5 stars

NowPayments is absolutely LEGIT!

I use NowPayments as the payment gateway for my website. One time, a customer accidentally sent much more than the required amount, and the system couldn’t process it because the payment was far above the expected total. I contacted their support chat, provided the payment details, and within just a minute they resolved the issue for me. The response was incredibly fast!

They are truly trustworthy—no worries at all about losing money. Special thanks to ‘Lana K’ for the excellent support! Really appreciate the whole team!

December 7, 2025
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello! Thank you so much for the amazing review! We’re really happy to hear that our support team — especially Lana — could assist right away. We truly appreciate your trust in us!

Rated 5 out of 5 stars

Easy payment

I made my first crypto payment and everything went smoothly

December 6, 2025
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello! Thank you for taking the time to share your feedback!
We’re delighted to hear that your first crypto payment went smoothly.
At NowPayments, we strive to provide the best possible experience for our users, and it’s great to know we met your expectations.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We’re always here to help and ensure your experience continues to be seamless!

Rated 5 out of 5 stars

Reliable

Very quick service. Clear explanation

December 4, 2025
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello David,
Thank you for your feedback! We’re glad to hear that you found our service quick and our explanations clear. Providing a reliable and transparent experience is a core priority for us, and we appreciate you taking the time to share your positive experience.
Thank you for choosing our service!

Rated 5 out of 5 stars

Grand service

Grand service. Best payment processor out there. Sigma award deserved

November 2, 2025
NOWPayments logo

Reply from NOWPayments

Hello!
Thank you for your wonderful feedback! We’re truly honored by your kind words and thrilled to hear that you consider us one of the best payment processors out there. Receiving recognition like the Sigma Award means a lot to our team as well, and feedback like yours motivates us to keep raising the bar.

We appreciate your trust and support — thank you for choosing our service!

Rated 5 out of 5 stars

The team was very supportive

The team was very supportive and friendly. I got reply in super fast time. I was frustrated and had a few harsh words, but the team's response was very professional. best customer service. God bless you.

December 4, 2025
Unprompted review
NOWPayments logo

Reply from NOWPayments

Really appreciate your feedback! Happy we could support you — and if you need anything else, we’re right here 💙✨

Rated 5 out of 5 stars

I had an issue with my withdrawal and…

I had an issue with my withdrawal and contacted the NowPayments support team. They responded in less than a minute and resolved my problem immediately. Excellent support, fast communication, and a very professional team.
Highly recommended — truly a 5-star experience!

December 3, 2025
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello!
Thank you for your great feedback! It's amazing to hear that you have found our NOWPayments support team fast and excellent. We hope you continue having the greatest experience with us and fulfill all your needs!

Rated 5 out of 5 stars

Great support team

Great support team! I appreciate Alex for helping me with a transaction help for incorrect network and he was so cool while working on the puzzle to resolve.

December 2, 2025
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello! Thank you for your amazing feedback.
We are delighted to hear about your positive experience and that Alex was able to resolve your issue. We appreciate you taking the time to share your review.

Rated 5 out of 5 stars

high speed like a jet

November 30, 2025
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello!
We're delighted to hear you experienced our service as "high speed like a jet." Providing fast and efficient service is a top priority for us.

We look forward to assisting you again soon.

Rated 5 out of 5 stars

Fast transactions

Fast transactions, Hassle-free every time, Fair pricing.
Loved it!!

November 30, 2025
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello!
We're delighted that you highlighted the key pillars we build our service on: fast transactions, a hassle-free process, and fair pricing. It's incredibly rewarding to know our efforts are paying off and providing you with a great experience.

Your recommendation is the highest compliment we could receive. We look forward to welcoming you back for another seamless transaction.

Rated 5 out of 5 stars

Ontime response with clarity and ontime…

Ontime response with clarity and ontime resolution with success

November 29, 2025
Unprompted review
NOWPayments logo

Reply from NOWPayments

Thank you for your kind feedback! We’re glad to hear that you’re satisfied with the timely and clear resolution.

Rated 5 out of 5 stars

Smooth transaction and timely

November 29, 2025
Unprompted review
NOWPayments logo

Reply from NOWPayments

Thank you for your positive feedback! We're happy to hear that your transaction was smooth and timely. If you need any further assistance, don't hesitate to contact us!

Rated 5 out of 5 stars

so far so good

November 29, 2025
Unprompted review
NOWPayments logo

Reply from NOWPayments

Thank you for your feedback! We're glad to hear that everything is going well so far. If you have any questions or need assistance, feel free to reach out.

Rated 1 out of 5 stars

your website sucks

your website sucks

November 25, 2025
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello!

We appreciate you taking time to share your feedback. We would like to know more about your experience with us and offer guidance in case it wasn't satisfactory, which would lead to a low rating.
Kindly reach out to us at support@nowpayments.io with some details of your case - it would be greatly appreciated!

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