Withdrawal fees aren't transparent, the documentation says a withdraw fee is just a network transaction fee, while it's being artificially inflated by the service. E.g instead of paying 10 cents for... See more
Company replied
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See what reviewers are saying
I really struggled a lot to find any easiest crypto payment method for my forex trading education website and then I heard about NowPayments. It is super easy to configure, collect payments from my pr... See more
Company replied
Ann's support was great. She handled a wrong asset payment issue fast and efficiently. The whole interaction was less than 3 minutes. Thanks, Ann, for your superior and hard work.
Company replied
Great platform. Can accept payments from over 300 crypto currencies, all without the user ever leaving my web app. With transaction fees of literally ~0.2% at times, up to ~0.6%. Thank you, NOWPayment... See more
Company replied
Company details
- Cryptocurrency Service
- Alternative Financial Service
- e-Commerce Service
- Financial Institution
- Money Transfer Service
- Non-Bank Financial Service
Written by the company
Boost your business with NOWPayments – the best crypto payment gateway for effortless payments!
NOWPayments Crypto Payment Gateway: Crypto Happens — Accept It
Written by the company
- Supporting 350+ cryptocurrencies and multiple integration options, NOWPayments allows companies to accept payments, automate payouts and manage crypto transactions with minimal setup. NOWPayments provides flexible tools for businesses looking to integrate crypto payments into their operations: API, invoices, plug-ins, payment links, widgets and buttons.
Accept Crypto, Get Paid Instantly
Fast, secure, and effortless payments
NOWPayments allows your business to start accepting crypto in minutes. Transactions are instant, reliable, and flexible, giving you full control over payments. Focus on growing your business while we handle the technical side safely and smoothly.
Contact info
Tornimäe 5, 2nd floor, Regus 10145, Tallinn, Estonia
- support@nowpayments.io
- nowpayments.io
NOWPayments Affiliate Program
You should know
4.4
Excellent
850 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from NOWPayments
Hello, Tim! Thank you for your wonderful feedback.
We are so glad to hear about your positive experience and that Jeff was able to provide you with a great support. We appreciate you taking the time to share your review.
They helped me solve my problem
November 23, 2025
Unprompted review
Reply from NOWPayments
Hello! Thank you for your feedback!
We're happy to hear that we could assist you in solving your problem.
At NowPayments, we strive to provide the best experience for our users, and feedback like yours motivates us to keep improving.
If you have any more questions or need support in the future, feel free to reach out. We're always here to help!
Allá good at now
November 23, 2025
Unprompted review
Reply from NOWPayments
Hello Giselle!
Thank you for your 5-star review! We’re thrilled to hear that you're satisfied with your experience at NOWPayments.
If there's anything more we can do to help or improve your experience further, feel free to reach out.
Solid Company
They have been very helpful. I have had a good experience with them thus far. Support is quick and the UX is simple and easy. I haven't had any issues so far! good company
November 22, 2025
Unprompted review
Reply from NOWPayments
Hello! Thank you so much for the great review! We're thrilled to hear that your experience has been smooth and that our support and UX work well for you. Really appreciate your trust!
NOWPayments is by far the best processor out.
NOWPayments is by far the best cryptocurrency processor we've integrated with. Some parts of their system still need work, particularly around stable-coins on networks like Solana/BSC and a few API behaviours, but the core platform is strong enough that we've comfortably built around those limitations. Their white-labelling, low fees, and much-improved support put them well ahead of every alternative we've tested.
November 19, 2024
Unprompted review
Reply from NOWPayments
Thank you so much for the amazing feedback! We’re glad the platform fits your needs and that our support and pricing stand out. We also appreciate your honest notes about stablecoins and some API behaviors — feedback like this helps us grow faster. We're excited to keep improving for you!
Radio Silence after Purchase
After paying, the site redirects to a broken link. Support has not responded through Telegram and their website support chat. I guess I wasted like 3 USD. Save yourself the trouble.
I'll update my review if they reach back out.
November 14, 2025
Unprompted review
Reply from NOWPayments
Hello! Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations.
Your satisfaction is important to us, and we'd love to understand more about the issues you've encountered.
Please feel free to share more details with us, so we can assist you further and work towards resolving any concerns you may have.
We appreciate your time and are committed to improving our service.
Thank The best employees I have ever met!
Thank you so much! You're the best customer service I've ever encountered. You respond so quickly, I'd even say instantly. Considering this is all happening on the weekend, it's a real treat for me.
You're the best! I'm sure no other company will be able to compete with you in speed, competence, and friendliness for the next 100 years!
November 15, 2025
Unprompted review
Reply from NOWPayments
Hello!
Thank you so much for your kind words! We’re absolutely thrilled to hear that our team made such a positive impression on you. We pride ourselves on providing quick, friendly, and efficient support 24/7, and it’s so rewarding to know that we’ve exceeded your expectations.
Quick, reliable payment processing
Quick, reliable payment processing at a great price
November 13, 2025
Unprompted review
Reply from NOWPayments
Dear Ron,
Thank you for your feedback! It's amazing to hear that you have found NOWPayments fast and reliable for your needs. It's important for us to make it that way, as well as keep the fees low. We hope you continue having the greatest experience with us and fulfill all your needs!
Seems to ne a great service so far
November 13, 2025
Unprompted review
Reply from NOWPayments
Glad to hear that! We’ll do our best to keep it great all the way through 💙
excellent explain and understan for me…
excellent explain and understan for me and solve my issue
November 12, 2025
Unprompted review
Reply from NOWPayments
We’re thrilled we could help! Always happy to make crypto life a little easier 💪
Alex should get a raise lowkey
Alex is the best customer support rep I think I have ever had the chance to talk to. He was very quick with his responses and very knowledgeable. I think he should get a raise
November 10, 2025
Unprompted review
Reply from NOWPayments
Heyy! That’s awesome to hear — we’ll make sure Alex sees this, it’ll make his day! 💙🦸♂️ We’re lucky to have him on the team, and even happier to have users like you who take the time to share such kind words 💙
Nude
More expenses money i not get so some body help. I am thinking that no business no thing more bad
November 8, 2025
Unprompted review
Reply from NOWPayments
Hello! Thanks for sharing your experience.
If something went wrong with your payment, don’t worry — our support team is here to help! Just email us at support@nowpayments.io and we’ll sort it out. 🚀
Reply from NOWPayments
Appreciate the feedback! We’re glad you had a smooth ride with us. We’re already aiming for that 5-star experience next time! 🌟
I think company can improve on customer…
I think company improve on customer support, and or Provide more video tutorials . The support is very poor if I have to be honest. On the positive site , the solution your providing is good, it just needs better delivery in terms of communication and customer support.
November 5, 2025
Reply from NOWPayments
Hello,
Thank you for your thoughtful feedback and for highlighting these important points — we truly appreciate it. Your kind words about our solution and your suggestions for improvement help us continuously enhance our support and communication. We’re listening and working to make your next experience with our support team even smoother, clearer, and more comfortable.
If you have any questions or need assistance in the meantime, please don’t hesitate to reach out to our support team at support@nowpayments.io — we’re always happy to help and happy to hear from you.
Really fast answers despite the hour
Really fast answers despite the hour. They assist you so smooth. Amazing service.
November 6, 2025
Unprompted review
Reply from NOWPayments
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. We’re always here to assist, no matter the time, and we truly appreciate your feedback. If you need anything else, don’t hesitate to reach out!
Swift and supportive!!!Very reliable…
Swift and supportive!!!Very reliable and satisfactory
November 4, 2025
Unprompted review
Reply from NOWPayments
Thank you so much for your kind words! We're delighted to hear that you found our service swift and supportive. Your satisfaction is our priority, and we’re always here to help whenever you need us!
was really good
November 4, 2025
Unprompted review
Reply from NOWPayments
Glad to hear that! Thanks for sharing your experience — we’re glad you’re satisfied!
My transaction was completed
My problem was resolved as quickly as possible.
The fast response was shockingly incredible.
November 3, 2025
Unprompted review
Reply from NOWPayments
Hello!
We’re happy to hear everything worked out smoothly and that our support team could help fast. Thank you for sharing your feedback — it truly motivates us!
Reply from NOWPayments
Hello! Thank you so much for your kind words!
We’re absolutely delighted to hear that your experience with NowPayments has been smooth.
We truly appreciate your support and are excited to continue serving you in the future!
It’s awesome and smooth
November 2, 2025
Unprompted review
Reply from NOWPayments
Thank you so much! We're thrilled to hear that you find our product awesome and smooth. If there's anything else we can help with, don't hesitate to reach out!
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