This is a very good app for learning new things. I’ve been updating my Etsy shop and it’s been very helpful. The ideas and lessons are clear and easy to incorporate. You can decide how much time to de... See more
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The ingredients in the practice video show different amounts then the ingredients on the printout sheet. It was very confusing. Specifically the eggs and oil. So I wasn't sure which directions to foll... See more
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Gave me the strength to now put a page either Facebook or and Instagram, and look around for other places I already looking to Market Place and I feel more optimistic. I thank you , for now I don’t ha... See more
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I’ve really enjoyed using the Know You Know app! It keeps me engaged and helps me make productive use of my time. I’m learning practical skills that I can apply to sales, marketing, and growing my bus... See more
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Company details
Written by the company
Now You Know helps people learn how to actually do things - not just watch, scroll, or save them for later. Through short, guided skill experiences, users can explore creative DIY, baking, herbal wellness, home projects, and more in a way that feels approachable, hands-on, and easy to stick with. Every experience is built around step-by-step progress, bite-sized lessons, and real momentum - helping people understand how things are made, try new skills, and keep discovering what they want to learn next.
Contact info
1013 Centre Road, Suite 403-B, 19805, Wilmington, United States
- support@nowyouknow.io
- nowyouknow.io
4.3
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Poor service
I signed up for the courses but the dashboard won’t load and I can’t see any courses. Also I can’t get a response from the help desk. I also don’t seem to be able to cancel the subscription. I’ll be contacting my bank tomorrow to reverse the payment.
June 14, 2025
Unprompted review
Reply from Now You Know
I’m really sorry to hear about the trouble you’ve experienced — this is certainly not the experience we want for any of our members.
Please know that we take this seriously and would love the chance to make things right before you contact your bank.
Please reach out directly to our support team at support@bynyk.com, with the email address you used to sign up so we can assist you right away.
Classes Seem to Be Good, But Not the Service...
There doesn't seem to be any way to find out details like when my next monthly payment will be charged and how much that will be. I also just read the fine print and it appears that, although their ads suggest you could take as many classes as you'd like for that monthly fee, you actually only get to choose 7 classes over a 12 month period. If this is the case, I will be cancelling at the end of my trial period (provided I can find the way to do that). It's disappointing because the first class I chose was very good.
June 13, 2025
Reply from Now You Know
I’m sorry to hear there’s been some confusion around the subscription details. I’d love to help clarify: with your subscription, you receive one new skill added to your account each week. There’s no limit to how many you can access over time — as long as your subscription is active, your skill library continues to grow without any additional payments.
Regarding your billing and account details, you can view your next payment date and manage your subscription by logging into your account and visiting the Profile section here: https://learn.nowyouknow.io/dashboard/profile/subscription
If you ever need assistance navigating your account or would like help finding skills that match your interests, feel free to reach out (support@bymyk.com) — we’re always here to help!
Please with My Experience
My initial review indicated that my dashboard had been wiped. I talked with customer support, and I am pleased with my experience.
June 11, 2025
Reply from Now You Know
Thank you so much for your review — we're really glad to hear that our support team was able to help and that you're now pleased with your experience! 😊 If you ever need anything else or have more feedback to share, we’re always here to help. Happy learning! 🌟
💜 learning crafts
I have done a few different courses and they are have been wonderful. Easy to follow, informative and easy to follow
June 12, 2025
Reply from Now You Know
Thank you so much for your lovely review! 💜 We're thrilled to hear you're enjoying the courses and finding them easy to follow and informative. It means a lot to know you're having a great learning experience — we can’t wait to see what you create next!
Happy crafting,
I don’t like that you have to continue…
I don’t like that you have to continue to end of course before you can start a new one
June 10, 2025
Reply from Now You Know
Thank you for your feedback! We really appreciate you taking the time to share your experience.
There's no need to complete a course before starting a new one — a new skill is automatically added to your account each week, regardless of your progress in the previous one.
Our current structure is designed to help learners focus on one skill at a time and get the most out of each skill. That said, we completely understand that some members prefer more flexibility, and we’re actively exploring ways to improve this in the future.
Your input is valuable, and we’ll be sure to pass it along to our team. If there’s anything we can do to support you in the meantime, please don’t hesitate to reach out!
Reply from Now You Know
Thank you so much for your kind words! We're so glad to hear you’re enjoying the lessons and finding them easy to follow. It means a lot to know you adore the creations — we hope they continue to inspire you on your learning journey! 💛
Adding to your God given talents
I love the idea of learning a new skill everyday! I already possess the talent of baking and decorating, so I started my first skill watching Lee'at and Georgia's cupcake class. I've just finished the first segment of their lesson and it was a helpful lesson. They spoken on alot of helpful tips, different types of equipment that can be substituted if lacking. I'm excited to see where learning a new skill a day takes me!
June 9, 2025
Reply from Now You Know
Thank you so much for sharing this beautiful feedback! We're thrilled to hear that you're enjoying Lee’at and Georgia’s cupcake class and that their tips and substitutions have been helpful — they’re both so talented and inspiring!
It’s amazing that you’re building on your natural baking and decorating gifts, and we can’t wait to see how far your skill journey takes you. Keep up the great work, and enjoy every moment of learning and creating!
Opportunity for Improvement
First, the presenters and lessons are awesome. They have really sparked my creative energy. I love the format and lengths and the downloadable attachments are outstanding.
However, the ability and frequency with which you are able to take classes must have been in fine print. I was so disappointed to learn that there are limitations.
Lastly, the log-in process is a pain and is definitely not user friendly. It seems that the only way I am able to log in is to go back to the initial email granting me access. Otherwise, I am directed to my profile account information with a message to log on from main page.
June 3, 2025
Reply from Now You Know
hank you so much for your thoughtful feedback! We're thrilled to hear that you're enjoying the presenters, lessons, and the course materials — it's wonderful to know they’ve sparked your creativity.
We’re sorry to hear about the frustration with class access limitations and the log-in process. We completely understand how important ease of use and flexibility are, and we truly appreciate you bringing these issues to our attention. Your comments have been shared with our team as we continue to improve the experience for all learners.
In the meantime, if you need help with easier access or have questions about your class availability, please don’t hesitate to reach out to our support team — support@bynyk.com.
Easy and complete learning experience ❤️
May 31, 2025
Reply from Now You Know
Thank you so much for your kind words and the ❤️! We're thrilled to hear you're enjoying the learning experience and finding it easy and complete. Happy learning! 😊
Knowing how to troubleshoot is more fun when you know.
My experience was great when troubleshooting was discussed. Being able to fix any issues while creating your master pieces makes it even more fun for me. Now you know is doing well because they provide easy to view short videos with exactly what you need to know. Makes learning alot more fun. I would add the ability for the students learning the chance to create their own videos while doing their creations to also get the feel of whats its like to show of what they learned and maybe teach as well.
May 28, 2025
Reply from Now You Know
Thanks so much for your thoughtful review!
We’re thrilled to hear that you enjoyed the troubleshooting tips—it really can make the creative process more fun and empowering! We love your idea about giving learners the opportunity to create and share their own videos. That kind of hands-on engagement and peer-to-peer teaching is such a great way to deepen learning and build confidence.
We’ve shared your suggestion with our team—it’s exactly the kind of feedback that helps us grow and improve. Thanks again for being part of the Now You Know community! 💡🎨
paid for courses yet no courses ?
Definitely frustrated I bought the courses hoping to learn how to sew as I just bought my first sewing machine and want to sew my own bridesmaid dress for my father's wedding as we planned on just buying one at a Thrift store.
To my own surprise after entering my account there was obviously no courses there but when pressing the "view courses" button, the page simply brings me to the top of the same page instead of showing me what "courses" are to be offered. Definitely seems like a scam but I do see it worked for some so it may not be the case? Just upset as I needed to learn this and YouTube videos just don't cut it for me as much as they don't go fully into detail like I need. I'll have to figure something out I guess. Not happy😐
May 4, 2025
Unprompted review
Reply from Now You Know
I’m really sorry to hear about your frustrating experience—especially when you were so excited to get started with sewing for such a meaningful project. That’s definitely not the experience we want anyone to have.
It sounds like there may have been a technical glitch with your course access. We’d love the chance to make this right. If you can send us the email you used to sign up (or a screenshot of your purchase confirmation) to support@bynyk.com, we’ll locate your account right away and ensure you get access to the sewing course and anything else you'd prefer.
You're absolutely right—you deserve in-depth, step-by-step instruction, especially for something as special as your father’s wedding. We’d love to support you in making that dress a reality.
Looking forward to helping you get started properly!
I ordered the cake decorating one also
I ordered the cake decorating one also, but I never got any information on it. I was not charged, because I checked my bank. I just wanted it at the reduced rate when I purchased the other courses. How can I get it?
July 21, 2024
Reply from Now You Know
If you weren’t charged for the cake decorating course, it looks like the purchase may not have gone through completely.
Please reach our support team at support@bynyk.com with your details and they will help you sort this out.
I purchased a couple of courses to…
I purchased a couple of courses to learn how to decorate cookies. I suppose to get a gift never received The link stopped working. I sent an email, but no response to thad Do not do business with them, they are horrible people.
April 25, 2025
Unprompted review
Reply from Now You Know
I'm very sorry to hear about your experience and for any frustration we've caused.
We truly value every customer and would love the opportunity to make this right. If you didn’t receive your gift or if your course link isn’t working, please reach out to our support team at support@bynyk.com with your purchase details, and we’ll make sure you’re taken care of as quickly as possible.
Where can I find the payed courses?
I have a problem with actually seeing or taking part of the course I bought. There aren't any courses in my Login. What can I do?
April 23, 2025
Unprompted review
Reply from Now You Know
I’m really sorry you’re having trouble accessing your course — that’s definitely not the experience we want you to have.
Please email our support team at support@bynyk.com with the email you used for purchase, and we’ll make sure you get access as soon as possible.
Thanks for your patience — we’ll get this sorted for you!
Disappointed!
I hate to be writing this because I was so excited about this class, but the soap making class was not worth the money in the slightest. The four recipes are all the same, just with different additives in each recipe. After waiting the recommended amount of time for curing, the soap bar is SO sticky on your skin. I'm new to soap making, but everything I've read says that's caused by using too much castor oil in a soap. This recipe has 40% castor oil. I'm bummed because I've been waiting and have been excited to use it but will probably just trash it. It's confusing because I've also purchased the recipe straight from the soap maker's website and it isn't similar to these recipes, and additionally, doesn't match the ingredients listed on her site for being in her soap.
April 22, 2025
Unprompted review
Reply from Now You Know
I’m really sorry to hear that the soap class wasn’t what you expected — especially after looking forward to it so much.
We take feedback like this seriously, and we’ve already passed your comments about the formulation and recipe consistency on to our content team. You’re right to question the stickiness and high castor oil percentage — that’s unusual, and we’ll investigate this thoroughly with the teacher.
In the meantime, we’d love to make this right for you. If you’d be open to trying another course (in any topic you’re curious about), we’re happy to add one to your account. We’ve also reached out to you by email and offered compensation for the experience.
Thank you again for your honest feedback — it truly helps us improve.
I didn’t get to choose my courses
I didn’t get to choose my courses, the quiz chose for me. I don’t want to learn about candles and would like to switch the class. The menu does not work. I have tried on different browsers and different devices. I cannot find a help or contact form. Also, I paid extra for lifetime access but my Stripe account is saying I’m on a quarterly plan. This feels like bait and switch.
April 17, 2025
Unprompted review
Reply from Now You Know
I’m really sorry you’ve had such a frustrating experience — that’s not the journey we want for our learners, and I completely understand how disappointing this must feel. Let me address each of your concerns to help make things right.
First, you should absolutely be able to choose a course that aligns with your interests — the quiz is just meant to offer a recommendation, not lock you in. We’d be happy to switch out the candle class for something you’re more excited about.
Second, thank you for flagging the menu/navigation issues. That’s definitely not expected behavior, and we’re actively investigating to make sure this doesn’t impact others.
Lastly, regarding billing — it’s understandable this might be confusing. The quarterly plan covers your ongoing membership, which gives you a new skill each week as part of our “Skill a Week” program. The lifetime access add-on means you’ll keep all the skills you’ve already unlocked, forever, even if you cancel your membership later on.
We’ve already contacted you by email with suggestions for switching your course and included a personal offer to help make things right.
Thanks again for your honest feedback — it helps us continue to improve!
The class is very informative and understanding
The class is very informative and understanding.
February 1, 2025
Reply from Now You Know
Thank you so much for your kind words! We're so happy to hear that you're finding the class informative and easy to follow. 😊
Reply from Now You Know
Thank you so much for your kind words! 😊 We're thrilled to hear that you're enjoying the classes and finding the videos easy to follow. Keep learning and having fun! 🎉🍀
Well you should read your comment.
Well you should read your comment.
It looks like you are a scam. I take that from the many negative comments. I too purchased the RI decorating course and only get the run around. The login side shows 500 Error
So much time wasted and money.
March 21, 2025
Unprompted review
Reply from Now You Know
I’m really sorry for the frustration and disappointment you’ve experienced — especially if you were excited to start the Cookie Decorating course and ran into technical issues. That’s not the experience we want for any of our students.
A 500 error is a server-side issue, and we completely understand how upsetting it is when you’re locked out after paying. We’ve flagged this with our tech team to ensure stability, and we’re working to resolve any recurring problems immediately. In the meantime, please try clearing your browser cache or using a different browser.
Regarding your comment about other reviews — we hear you. We’ve taken recent feedback very seriously and are actively improving access, support response times, and the clarity of our course offers.
We’ve already reached out to you by email with compensation and will continue to make sure you get full access to what you paid for.
Thank you for speaking up and giving us the opportunity to fix it.
Loved this easy to follow course
Loved this easy to follow course. Hasn’t actually baked anything until today but now I can’t find the downloads on my phone. Maybe I’d upgraded but I thought all my files were transferred over. Was just going to try the frosting but not sure how to find them now Wonder if i kept a login code lol anyway it was fabulous
June 6, 2024
Reply from Now You Know
We're so glad you loved the course and found it easy to follow! No worries about the downloads—if you’re having trouble locating them, you can log back into your course account, and the materials should still be accessible there. If you need any help finding them, feel free to reach out at support@bynyk.com, and we'd be happy to assist. Happy baking! 😊🍰
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