Npshopping Reviews 

Another great experience with NPShopping! My delivery from the US to Moldova took only 6 days (14 days in total), which was much faster than I expected.

This time, there was a slight delay in processing my delivery at the US warehouse. However, after I contacted NPShopping, the issue was resolved very quickly. The staff were very helpful and cooperative, and they responded quickly.

This is my second time using the service, and just like the first time, I’m very pleased with the experience.

Excellent service from start to finish. I’ll definitely use them again!

I used NPShopping for package forwarding from the US to Moldova and had a very frustrating experience. The main issues were:

Communication Problems:
- Extremely difficult to reach customer service - they rarely respond to emails, phone calls, or messages
- When they do respond, it's often after many days of waiting
- Different operators ask for the same documents multiple times without checking previous communications

Customs Clearance Issues:
- Packages get stuck at customs for extended periods due to their inefficient processing
- They don't proactively update customers about customs requirements or status
- Had to provide the same documentation 2-3 times through different channels because their internal coordination is poor

Overall Service Quality:
- Lack of transparency about package status
- No proper tracking system or regular updates
- Customers are left in the dark about what's happening with their shipments

The service became so unreliable that I had to contact customs directly to resolve issues that should have been handled by NPShopping. For a forwarding service, communication and efficiency are essential - unfortunately, NPShopping fails on both fronts.

I would recommend looking for alternative forwarding services if you need reliable package delivery to Moldova.

Would not recommend.

Terrible service! I ordered keycaps for my keyboard — they arrived at the company’s warehouse back on March 26, and today is April 7, but my account still doesn’t show that the package has been received.

I’ve been contacting support and emailing them daily for a week to find out what’s going on. All I ever get are generic responses like “we’ll check with the manager.” No specifics, no action.

Each time, I attached a photo from the courier as proof that the package was indeed delivered to their warehouse. But there’s been absolutely no response.

I’ve never experienced such poor customer service. Extremely disappointed

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