NP Works Ltd  Reviews 166

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Neil and his team are amazing. They weren’t able to fix the problem the first time but came up with a temporary solution to allow me to have hot water before coming back to fix the boiler permanently... See more

Rated 5 out of 5 stars

Can't recommend them enough - helpful, thorough, patient, and effecient. Booked in for a boiler maintenance as it hadn't been checked for a few years, Nil was fantastic. He took the time to expla... See more

Rated 5 out of 5 stars

We had a serious issue with our drain pipe from our shower, this resulted in water going down the plug hole to then being pressured back out of the plug hole at random moments, and over flowing our sh... See more

Company replied

Rated 5 out of 5 stars

I had a great experience today with the plumbers from NP Works. They came to replace two taps (one kitchen and one bathroom) and did a very professional, fast and thorough job. They involved me in... See more

Company details

  1. Plumber
  2. Handyman
  3. Heating Contractor
  4. Boiler and Heating Service
  5. Painting
  6. Property Maintenance

Written by the company

NP Works Ltd, led by Nil, stands as a prominent player in the heating, plumbing, and maintenance industry. With a rich 15-year history in the field, Nil's journey includes valuable experience as a Maintenance Manager for various reputable companies. Drawing from this expertise, Nil has embarked on a new venture with NP Works Ltd, determined to offer customers a superior standard of service. Working closely with Nil is Sean, an adept professional skilled in maintenance, painting, and decorating. Together, they form a dynamic team dedicated to executing every project with the utmost precision and care. The cornerstone of NP Works Ltd's ethos is customer satisfaction, and their unwavering commitment is to ensure each customer's contentment with the services they provide. Check out our Facebook,Checkatrade,Yell and google for photography and reviews


Contact info

4.9

Excellent

TrustScore 5 out of 5

166 reviews

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Rated 5 out of 5 stars

Really great service from Nil

Really great service from Nil. I reported my issue to him and he was able to come out and diagnose / repair efficiently and correctly. He also kindly pointed out some other errors which I had which would be covered by my boiler insurance so advised me on how I should report those in order to have them resolved through that policy. Really honest and great guy. Will be my go to person for any future issues.

September 28, 2023
Unprompted review
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Reply from NP Works Ltd

We sincerely appreciate your time and effort in sharing your thoughts about our company. Customer feedback is invaluable to us as it serves as a driving force for enhancing our services.

Warm regards,

NP Works Ltd

Rated 5 out of 5 stars

Professional friendly and excellent…

Professional friendly and excellent value for money.

October 26, 2023
Unprompted review
NP Works Ltd  logo

Reply from NP Works Ltd

We sincerely appreciate your time and effort in sharing your thoughts about our company. Customer feedback is invaluable to us as it serves as a driving force for enhancing our services.

Warm regards,

NP Works Ltd

Rated 5 out of 5 stars

An amazing plumber

Neil is amazing! Always turns up when he says. Fixes all. Great advice over the phone! I highly recommend

October 26, 2023
Unprompted review
NP Works Ltd  logo

Reply from NP Works Ltd

We sincerely appreciate your time and effort in sharing your thoughts about our company. Customer feedback is invaluable to us as it serves as a driving force for enhancing our services.

Warm regards,

NP Works Ltd

Rated 5 out of 5 stars

Great explanations and made time

Carefully explained what they were doing and made time at short notice to help with a completely blocked pipe. Helpful tips for future redesign of plumbing.

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Nils and Sean are professional and efficient they did a great job in fixing my plumbing issues, heating and other jobs around the flat.
Would highly recommend them!

October 26, 2023
Unprompted review
Rated 5 out of 5 stars

A real expert and problem solver!

Nil and his team has been extremely professional in solving the problem.
Fast response, accurate diagnosis and clear in explaining costs components .
Really recommended.

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

Nilesh and his team are fantastic

Nilesh and his team are fantastic - truly professional and reliable. They have done a number of works for me from replacing my central heating boiler to replacing a light fitting. I highly recommend!

September 15, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Nil pays attention to detail, he is safety conscious and always aims to find solutions to problems. He is professional and considerate, I would highly recommend.

September 19, 2023
Unprompted review
Rated 5 out of 5 stars

Efficient and clear

Quick, efficient and no nonsense. Identified a fault with our pump which was causing water to pool in the attic and drip through the ceiling of our living room. Replaced it with no fuss. Straightforward to deal with, explained everything clearly.

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great service and response

Really quick to respond and turn up and once here got on with the job in hand and talked me through everything to make sure I was happy. Wouldn’t hesitate to recommend or use again. Many thanks

August 7, 2023
Unprompted review
Rated 5 out of 5 stars

Honest, trustworthy & highly, highly recommended

Wow, I can't recommend this company highly enough. It's not often I can say getting a repair done made my day. The guy I spoke to didn't charge me as the job was so simple - I'm hopeless at stuff like that and tend to panic. He was so kind, looked at pics I sent and even drew arrows to show me where to turn the two pieces. He was very patient and waited to make sure I'd done it ok. Even sent a YouTube link. How lovely is that? So as you can see, really trustworthy and the job was done within minutes :) I'd give 10 stars if I could.

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Very good workmanship

Really nice guys. Professional reliable. No drama. Very good standard of work and finish. Flat looks lovely. They did exactly what the agreed to do.

June 19, 2023
Unprompted review
Rated 5 out of 5 stars

Chaos diverted.

If there is a time in life when you need a reliable plumber well, look no further.
NP Works Ltd goes far beyond your wildest expectation.
If other tradesman and woman could bear witness to how one should treat a client well maybe they too would start to hunker down and prop up their efforts.
I have used Np Works on several occasions and will look no further.
In time of chaos they have your back.
Warm thank you.

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

Blocked pipes, excellent service

Amazing service, showed up within the timeframe agreed, charged the agreed price, workmanship was very professional found the issue of clogged pipes straight away and got to work. Left no materials and cleaned any debris before finishing up. Great service would highly recommend

June 5, 2023
Unprompted review
Rated 5 out of 5 stars

Nil was very professional

Nil was very professional, he explained everything to us, gave us his estimate, carried out the job in a timely and competent manner. Then he went over everything with us to show us what he did and how things work. And then he contacted me a few days later to check up on everything to make sure I was happy with the service. He was great! I will definitely be calling him anytime I need help with my boiler and heating.

March 30, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant job from NP Works

Nil and team have been brilliant. Quick response and completed everything on time and on budget. Courteous and friendly, they gave me great confidence in their work and went out of their way to make sure everything was done to the highest standard. Will definitely be using them again.

May 30, 2023
Unprompted review

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