NTP Online Learning Ltd Reviews 345

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and dedication, noting that the team goes above and beyond to ensure success. The user experience is frequently highlighted as positive, with many appreciating the clear and easy-to-navigate platform, as well as the well-structured and comprehensive course content. People also commend the excellent customer service, emphasizing the prompt and supportive responses received. However, some people were dissatisfied with the coursework, describing it as amateur and the audio versions as childlike. These reviewers also mentioned a lack of expected support despite the cost, and a poor aftercare experience.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the team's helpfulness, support, and... See more

User experience

People report positive experiences with the user experience. Customers praise the well-structured and... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the excellent support, with tutors... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the fantastic support... See more

Product

Reviewers highlight positive aspects of the product, consistently praising its effectiveness in preparing... See more

Based on these reviews

Rated 5 out of 5 stars

First of all it really matters who is your teacher in the field you are getting in, it can be any profession but in Transport manager I would suggest they are best because the way NTP teach and guide... See more

Company replied

Rated 5 out of 5 stars

The team at NTP learning really want you to pass and progress, the personal call to tell me I passed is in my opinion above and beyond but fair play they deserve to share the good news. The commitme... See more

Rated 5 out of 5 stars

NTP have been a fantastic training provider. When I signed up I was immediately offered support and guidance. I do have a learning disability Dyscalculia, I found the math and formulas difficult ho... See more

Rated 5 out of 5 stars

Great experience, clear platform to navigate in terms of study. Lots of practice opportunities. Staff were always helpful and easy to contact, no farming out to call centres etc. The people you see on... See more


Company details

  1. Training Centre
  2. Adult Education School
  3. Driver and Vehicle Licensing Agency
  4. Educational Institution
  5. Logistics Service
  6. Vocational School

Written by the company

NTP Online Learning are the UK's leading online training provider for the transport and logistics industry. We provide online training courses for logistics professionals and those who want to work in the industry. NTP specialise in transport manager CPC training and we are the original creators of the online course, winning multiple awards for our innovation and customer service. As a leading provider you can be sure of an excellent training experience with NTP.


Contact info

4.8

Excellent

TrustScore 5 out of 5

345 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Ntp online training is great

Ntp online training is great.
Me not being the greatest at book work . Never put pen to paper after leaving school 30 years ago so taking on transport manger course was a big ask for myself.
Anyway with ntp help I got my pass.

May 23, 2024
Unprompted review
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Reply from NTP Online Learning Ltd

Thank you for sharing your experience with us! We're so glad to hear that NTP’s online training helped you achieve your goal, especially after such a long time away from book work. Congratulations on passing the Transport Manager course—what an amazing accomplishment! If you ever need further support or have new goals to pursue, we're here for you. Thanks again for your kind words!

Rated 5 out of 5 stars

Great Course

The course it’s self is great, can study at your own pace. When you need help the tutors are more than helpful and speak with you the same day. I would definitely recommend this course to others, especially after passing both exams first time with NTP!!

May 22, 2024
Unprompted review
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Reply from NTP Online Learning Ltd

Thank you so much for your fantastic feedback! We’re thrilled to hear that you enjoyed the flexibility of studying at your own pace and found our tutors to be so helpful. Congratulations on passing both exams on your first try—that’s an incredible achievement! Your recommendation means a lot to us. If you need any further support or have more goals in the future, we’re always here to assist. Thanks again for your kind words!

Rated 5 out of 5 stars

Highly recommended NTP with their…

Highly recommended NTP with their course and support. Done mine with them. Course required to be self motivated and concentrated on your goals.

May 22, 2024
Unprompted review
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Reply from NTP Online Learning Ltd

Thank you so much for your kind words and recommendation! We're delighted to hear that you had a positive experience with our course and support. It’s great to know that our approach helped you stay motivated and focused on your goals. If you need any further assistance or have more objectives to tackle, we're here for you. Thanks again for your support!

Rated 5 out of 5 stars

I had a great experience with NTP…

I had a great experience with NTP Online learning.
The instructor team was extremely helpful and always there when I needed.
I can highly recommend to anyone who wants to do courses with them .
Thanks for the help and support!

May 22, 2024
Unprompted review
NTP Online Learning Ltd logo

Reply from NTP Online Learning Ltd

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with NTP Online Learning and found our tutors to be so helpful. Your recommendation means a lot to us. If you ever need further support or have more courses in mind, we’re here to help. Thanks again for your kind words and for choosing NTP!

Rated 5 out of 5 stars

a brand new learning experience …

it was a brand new learning experience learned a lot more online than i did in classroom based tutors were great and easy to get on with and get hold off and i would like thank mark and daryl for all their help and support to get me through my transport managers course

May 22, 2024
Unprompted review
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Reply from NTP Online Learning Ltd

Thank you for your fantastic feedback! We’re so glad to hear that you found the online learning experience valuable and that it worked better for you than traditional classroom settings. It’s great to know that Mark and Daryl were able to provide the support and guidance you needed. Congratulations on completing your Transport Manager course! If you ever need more assistance or have new goals, we’re here for you. Thanks again for your kind words!

Rated 5 out of 5 stars

Fab course and content

Fab course and content, lots of support available if required.

April 22, 2024
NTP Online Learning Ltd logo

Reply from NTP Online Learning Ltd

Thank you so much for your great review! We’re thrilled to hear that you found the course and content to be fabulous and that the support available was helpful. If you ever need anything else or have more questions, we’re always here to assist. Thanks again for your positive feedback!

Rated 1 out of 5 stars

avery moudle shuold we have an exam.

Every moudle shuold we have an exam.

April 20, 2024
NTP Online Learning Ltd logo

Reply from NTP Online Learning Ltd

Hi Alan, Thank you for your review. Every module does have a knowledge retention test, if you head to the bottom of all the lessons you will find a chapter within your course titled knowledge retention tests. This is where all the testing can be done for each section of the course.

Rated 5 out of 5 stars

First time pass

Course content was great and lots of different ways to learn. Lots of support available by various ways of communicating (email, phone, webchat etc) and with kind people to speak too.

April 17, 2024
Unprompted review
NTP Online Learning Ltd logo

Reply from NTP Online Learning Ltd

Hi Abigail, Thank you for your review

Rated 5 out of 5 stars

NTP is an informative and supportive…

NTP is an informative and supportive training provider, the material they provide enables a pass result. Additionally one to one tutoring was provided to provide further clarity on subjects and help strengthen my weaker areas.

All communications were very prompt & positive, that's why I would recommend NTP to future learners.

Knowing that the NTP team support doesn't end with a pass result, they are there to support ongoing as I launch my operation.

I would like to say a special thank you to Mark Hancocks and the team at NTP for all of their support.

Anthony

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great so far

Great so far. Very helpful and great that I can drop in and out when it suits me to learn.

March 18, 2024
Rated 5 out of 5 stars

Passed first time with NTP

I passed first time with NTP. They were amazing at answering all my questions, set up a support meeting when I needed extra support and are highly responsive to questions/requests. I can highly recommend them but as a self study programme it's up to the learner to put in the time and effort to study too!

June 16, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Online Courses!

I recently started my TM CPC through NTP in November and 4 months later using their very easy to use online course I have passed both modules first time, Can’t fault any part of my experience, the course content is very in depth and informative, Providing you everything you need to know to sit and pass the exams, The student helpline is very easy to access any questions that I had was promptly answered. Very good for people who are currently working and can’t dedicate bulk amounts of time to the course, I completed this at my own leisure and the podcasts are really good providing all the information in the course in a clear and easy way to study on the go. 100% would recommend this course to anyone looking to do their TM CPC, 5 Stars and then some!

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

I totally recommend the platform 100%!

I totally recommend the platform 100%!
You've got all the support needed at any time!
If you have any concer they reply really quick to your e-mails and try to solve your issue. Could not be more happy! Everyone should use it as I think there is no other better platform!

March 10, 2024
Unprompted review

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