NTP Online Learning Ltd Reviews 345

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and dedication, noting that the team goes above and beyond to ensure success. The user experience is frequently highlighted as positive, with many appreciating the clear and easy-to-navigate platform, as well as the well-structured and comprehensive course content. People also commend the excellent customer service, emphasizing the prompt and supportive responses received. However, some people were dissatisfied with the coursework, describing it as amateur and the audio versions as childlike. These reviewers also mentioned a lack of expected support despite the cost, and a poor aftercare experience.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the team's helpfulness, support, and... See more

User experience

People report positive experiences with the user experience. Customers praise the well-structured and... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the excellent support, with tutors... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the fantastic support... See more

Product

Reviewers highlight positive aspects of the product, consistently praising its effectiveness in preparing... See more

Based on these reviews

Rated 5 out of 5 stars

First of all it really matters who is your teacher in the field you are getting in, it can be any profession but in Transport manager I would suggest they are best because the way NTP teach and guide... See more

Company replied

Rated 5 out of 5 stars

The team at NTP learning really want you to pass and progress, the personal call to tell me I passed is in my opinion above and beyond but fair play they deserve to share the good news. The commitme... See more

Rated 5 out of 5 stars

NTP have been a fantastic training provider. When I signed up I was immediately offered support and guidance. I do have a learning disability Dyscalculia, I found the math and formulas difficult ho... See more

Rated 5 out of 5 stars

Great experience, clear platform to navigate in terms of study. Lots of practice opportunities. Staff were always helpful and easy to contact, no farming out to call centres etc. The people you see on... See more


Company details

  1. Training Centre
  2. Adult Education School
  3. Driver and Vehicle Licensing Agency
  4. Educational Institution
  5. Logistics Service
  6. Vocational School

Written by the company

NTP Online Learning are the UK's leading online training provider for the transport and logistics industry. We provide online training courses for logistics professionals and those who want to work in the industry. NTP specialise in transport manager CPC training and we are the original creators of the online course, winning multiple awards for our innovation and customer service. As a leading provider you can be sure of an excellent training experience with NTP.


Contact info

4.8

Excellent

TrustScore 5 out of 5

345 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Highly Recommend NTP Learning

Just passed my Passenger transport manager cpc with NTP. highly recommend NTP learning if thinking about studying for this qualification , i had tried home study packages in the past and never really got anywhere with them , once enrolled with ntp i was granted access to the full course study notes which were also in printed form , very easy to follow and understand , the 1:1 tutor support is also excellent and i used this quite few times for anything i was struggling with , the staff at ntp are friendly and always there to help when needed

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

I had a really positive experience with…

I had a really positive experience with this provider, everything I needed in one place and the tutors and other staff were very friendly and hands on, if i ever had any question or problem they were very quick to reply.

would 100% recommend.

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great tutors

Great tutors. Support network is great. Tutors are available very quickly and very helpful. I found a few Teams meetings and them explaining what I was stuck or confused on very helpful. Kerry and Mark in particular helped me only multiple occasions and got me exam ready.

Would recommend them. Looking at doing my advanced TM CPC with them soon now I’ve passed my TM CPC

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

Big thanks to NTP

Big thanks to NTP! It helped me to pass my TM exam. NTP provided me with adequate preparation for my exam and its online tutor and student community made learning more efficient. My special thanks to Mr.Mark Hancock! My online tutor, who supported me with his rich experiences and knowledge. I am very happy with NTP. Definitely recommend!

January 17, 2024
Unprompted review
Rated 3 out of 5 stars

Dissapointed with overall course…

Dissapointed with overall course content.

January 4, 2024
NTP Online Learning Ltd logo

Reply from NTP Online Learning Ltd

Hi Lee, We genuinely regret to learn of your disappointment with the course content. Your feedback is valuable to us, and we are committed to continuous improvement. If you are willing to share more details or suggestions on how we can enhance our learning material, we would be grateful. Please feel free to reach out to us so that we can address your concerns and work towards a more positive experience for you. Thank you for taking the time to provide your insights.

Rated 5 out of 5 stars

Great learning platform to enhance your…

Great learning platform to enhance your knowledge and retention.

The after support was magnificent, any difficulties found on my journey, the team at NTP were there to help me understand and get through.

Highly recommended if you’re thinking about the transport cpc management qualification,

December 4, 2023
Rated 5 out of 5 stars

Great course, Great staff

The course material was easy to use.
The support given by the staff was really helpful.
Pre-exam tutorial was ideal to focus your studies on the lead up to the exam.
All the staff I dealt with were cheerful, polite and helpful.

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

This is the second course I have…

This is the second course I have completed with NTP.
Cpc Transport management
And advanced Transport management.
I will be using NTP for my refresher course in March 2024 as I have had a great experience with them.

Thanks again NTP

November 20, 2023
Unprompted review
Rated 5 out of 5 stars

Great studying experience.

Studying with NTP was a great experience. The study materials are well presented and easy to access. The support and assistance from NTP was always prompt and helpful. The exam preparation materials for the multiple choice were really thorough and the case studies prepared you well for sitting the exam.

November 15, 2023
Unprompted review
NTP Online Learning Ltd logo

Reply from NTP Online Learning Ltd

Thank you for your review and congratulations on your well-deserved pass

Rated 5 out of 5 stars

Very helpful

I just passed my second exam for CPC transport manager, and it is a big thank you to the team of NTP. I am a mum of a boy with full time job and it is not easy add study to it. Learning process set up perfectly to any one.

November 15, 2023
Unprompted review
NTP Online Learning Ltd logo

Reply from NTP Online Learning Ltd

Thank you for your review and congratulations on your well deserved pass

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