Nu Age Heating & Interiors Ltd Reviews 191

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's friendliness, helpfulness, and professionalism. Many people appreciate the high quality of work, whether for repairs, installations, or servicing, noting the efficiency and thoroughness of the engineers. The booking process is frequently described as smooth and quick, with consumers also finding the pricing to be reasonable and transparent. However, some customers also noted a minor drawback regarding not receiving set timing for appointments beforehand.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the professionalism and efficiency of... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard of work and attention to... See more

Booking process

People report positive experiences with the booking process. Customers found it super easy to book, with some... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the prices very reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had leaking pipes in an awkward place behind the boiler. Mac did a thorough job with the initial leak detection and was excellent at explaining what he was doing etc. The decorator who did the restora... See more

Rated 5 out of 5 stars

Good communication during the booking phase. Arrived at time planned and carried out the work and boiler service efficiently. Happy to answer any of my questions and left the house clean and tidy... See more

Rated 5 out of 5 stars

Nu Age were so helpful with my boiler installation! They were able to provide a really quick quote with different options for pricing. Once approved, they acted quickly in booking this in so that I... See more

Rated 5 out of 5 stars

The response to the enquiry by the office was rapid. The point of contact in the office was very clear, professional and friendly about the process which was very reassuring. Time and date for the eng... See more


Company details

  1. Boiler and Heating Service

Written by the company

With over 15 years experience, Nu Age Heating & Interiors Ltd is a local business built on values of hard work & great service. Led by solid experience and technical expertise, our pride in tidy work and timely completion will put you at ease when undergoing domestic projects or general maintenance work. Our services include boiler & full central heating installation, bathroom renovations, breakdown repair and servicing of gas appliances, drainage and a wide array of general plumbing. We thrive off customer satisfaction and our service is flawless. Don't believe us? Only one way to find out! We cater for all your plumbing, heating & gas works and we absolutely love doing so!


Contact info

4.9

Excellent

TrustScore 5 out of 5

191 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Team and Service

Our old boiler was not working efficently. We decided to change it. From the time of quotation, Daniel, manager of Nu Age, impressed me for his honesty and patience and we decided to go with Nu Age service.

Their team came on time and conducted installation in very professional way, and fix all issues during the tests.

We enjoyed the their service and enjoyed high efficent boiler as well. Thanks Nu Age team.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Extremely reliable company

Extremely reliable company. Used them quite a few times over the years for various plumbing jobs and always been extremely impressed every time. I recommend them to all my friends and family

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

Keeping the elderly warm

Past few years I have used Nu Age to service my elderly mother’s boiler/heating.
Due to her age they have always responded quickly.
All staff are polite and respectful and I cannot always be present when they visit which isn’t an issue as they are always available to speak to.
Arranging, billing and communication is an easy process.

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

After being let down by other…

After being let down by other companies, Mac from nu age came to fit my gas cooker. Politely asked if I wanted him to take his shoes off.
Got on with the job and I am happy with the service.
I have taken a business card as I want a new boiler fitted next year.
I would highly recommend this company. Proffesional from the first phone call to the fitting. Thank you Mac.

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Will be using Nu Age from now on

Had issues with my Vaillant boiler for over a year (gas valve). They gave me a competitive quote whilst also fitting me in to do the job the week after. Mac was brilliant from start to finish and left everything tidy too. I'll definitely be using Nu Age again in the future. Thanks guys!!

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Company …

Have always used Nu Age for all our plumbing jobs and have now used their boilers service in two different properties. This was done by Mac.
He was professional, friendly and very knowledgeable. He identified some issues and was able to explain what they were.
Would not hesitate to recommend Nu Age

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you very much to Daniel who came…

Thank you very much to Daniel who came in to address a limescale build up issue in our hot water cylinder.

Daniel was really helpful & efficient in organising an urgent appointment to fit my schedule. The works were carried out promptly and professionally, additionally the immersion heater was also inspected for us. We would definitely use Nu Age again for any future works.

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Good service and excellent work

Good service and excellent work, efficient and professional. Daniel is so nice by showing us how to use the new thermostat, the company responds very quickly and politely.

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Kieron has carried out several jobs (both large and small) for us over the last few years. He is always efficent, reliable, knowledgeable and professional. I wouldn't hesitate in recommending Nu Age's services.

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

Always use NuAge.

Always use NuAge they installed our boiler and we have them every year to service. As always efficient and polite. Would certainly recommend them.

September 23, 2024
Unprompted review
Rated 1 out of 5 stars

Boiler leak problem

Called for an appointment to fix a leaking boiler. Very good customer service over the phone. The man came on time. Took about 10 minutes and diagnosed a leak in the sump and condensate trap. Took £90 for the visit, which I knew beforehand.
Then they send a quotation of over £300 for this work to replace the parts. As I felt it was a lot on money, I had a look at the boiler myself, I could not see any leak in those area mentioned in the quotation. Fiddled around with some pipes and put the cover back on. No leak so far.
Very disappointment with the diagnosis and the fees.

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

100% Recomend Nu Age company

Where do I start i'm totally and utterly over the moon with the service, the price and the workmanship, A professional company the fitters knew exactly what needed doing and got on with it.

I could even leave them with a key while I popped out a few times.

They cleaned up and vacuumed up after themselves every night nothing was to much trouble for them.

I had a new Boiler and Central Heating fitted just before Christmas now just had my Bathroom done and next the Kitchen that's how pleased I am with the overall experience.

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

After a lock out the boiler needed a…

After a lock out the boiler needed a fix, they attended promptly and assessed situation with a service and found fan was the cause which would be expensive ..advised by Worcester Bosch that it may be in the longer term interest to replace 12/13 year old boiler.Due consideration was given by Nu Age who were able to replace within three days. Excellent service from Daniel and his team.

October 23, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look