I received my watch FINALLY and was pleasantly surprised by the quality of its design and fit. Despite my initial concern when I ordered last November I was recently contacted about the order bei... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I loved the experience of shopping at Nuamore. I loved the 2 pairs of ear rings and bracelet. They look exactly like the pictures , luxurious and high quality. How ever the softwares necklace broke in... See more
Company replied
I ordered my Oceana watch in mid November and finally received early February. Customer service was good at keeping me informed. I had the option to select another watch and offered a discount. I... See more
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I received my gold Oceana ladies watch and I'm over the moon ecstatic! It's so classy with understated elegance, and heavy. The electronic updates were prompt and accurate, I was kept abreast of its... See more
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Company details
Written by the company
Our collection is curated with dedication. Each piece whether jewelry, sunglasses, or watches is crafted by artisans in one of the finest ateliers. Our collection symbolizes a blend of timeless elegance and minimalist design, enriched with a touch of luxury. Whether you’re drawn to the classic charm of vintage or the clean lines of modern design, we create our pieces to suit every style, always with a unique twist. Bringing elegance to women in every corner of the globe.
Contact info
Hong Kong
- support@nuamore.com
- nuamore.com
3.8
Great
242 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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I think the watch is cheaply made
I think the watch is cheaply made. I also thought the face was going to be bigger. It’s super hard to clasp and I reached out to return and they said take a video. Are you kidding me? I didn’t send it back too much trouble making a video. Don’t know how to change the date. Brand won’t last because it feels cheap.
August 4, 2025
Reply from Nuamore
We did our best to reach out and get this resolved for you, and we sincerely apologize if your experience hasn’t been as smooth as we hoped. 💙
We truly appreciate your feedback and are here to assist with any issues you may have.
Great looking and great functioning watch
Shipping was prompt, easy. Product was well protected because the cardboard box was slightly damaged. I love the watch and bracelet. Keeps time.
August 6, 2025
Reply from Nuamore
Glad to hear your order arrived quickly and that the watch and bracelet are just what you wanted 💙
What I viewed online is what I…
What I viewed online is what I received, love the quality! Not disappointed
August 6, 2025
Reply from Nuamore
So happy to hear that! 💙 We’re thrilled your order matched your expectations and that you’re loving the quality.
Reply from Nuamore
Thank you for your feedback! 💙
We did reach out to guide you on how to use the clasp and hope it helped a bit. We’re always here to assist if you need anything further! - Nuamore Team
That it is being shipped from China
The watch is beautiful; I only just got it so can't honestly give it a review just yet.
August 4, 2025
Reply from Nuamore
Thank you for your feedback! We’re so glad to hear you love your watch. We hope you enjoy it even more as you start wearing it! 💙
Reply from Nuamore
We’re so happy to hear your order arrived quickly and that you’re loving your new watch 💙
What made my experience great
What made my experience great, my first order was taken from my mailbox. I never received it. I reached out to Nuamore via email within 24 hours I got a response with pictures showing it was left in my mailbox. However, I explained my issue and Nuamore sent a replacement. I received my new watch and I can’t believe the quality! I love love love my new watch. Such a beautiful piece. I ordered the gold plated watch with the green face. Pictures don’t do it justice. It’s such beautiful craftsmanship, every detail so nicely done. Oh need to mention the packaging is just as beautiful as the watch. For the price totally worth it!! Thank you Nuamore, one happy customer!
August 28, 2025
Unprompted review
Reply from Nuamore
Thank you so much for your beautiful words 💙 We’re so glad our team could turn things around quickly and that you're loving your new watch! Can't wait to seeing you back at Nuamore.
I called same day my watch was…
I called same day my watch was delivered and wasn't happy with watch. Immediately followed directions.
And they wanted pictures of watch to see what I don't know. Never worn and sent pics 3 times and the changed their email address again on me.
Not happy with the whole experience.
They say easy returns, NOT.
August 19, 2025
Unprompted review
Reply from Nuamore
We’re very sorry to hear about your experience and appreciate your feedback.
All we wanted was to make your return as easy as possible, and we truly hope we can provide a smoother experience for you next time.💙
Absolutly stunning!!!
August 16, 2025
Unprompted review
Reply from Nuamore
We’re really happy you’re enjoying your Nuamore! 💙
Reply from Nuamore
It means so much to know you’re enjoying your watch. Thank you! 💙
I’m obsessed with my watch
I needed something other than an Apple Watch to wear every day. I ordered the Oceana watch in gold. Its size is perfect, not too delicate or dainty. I also got the watch sizing kit with it and was able to easily take out a few links on my own. Im completely obsessed and can’t wait to buy more in the future!
August 10, 2025
Unprompted review
Reply from Nuamore
So happy to hear that! 💙
Love that the size is perfect. Enjoy your new Oceana watch! Looking forward to seeing you back at Nuamore.
Reply from Nuamore
Thank you for your feedback!
We’re so happy you love your item, and we really appreciate your patience with the shipping💙
Arrived fast and beautifully wrapped
Arrived fast and beautifully wrapped - High quality pieces - loved them all so much I purchased some for gifts but wanted to keep them all for myself!
July 9, 2025
Reply from Nuamore
So glad to hear your order and delivery went just as you expected. Enjoy your new Nuamore pieces! 💙
Absolutely beautiful and classic
July 9, 2025
Reply from Nuamore
We’re truly grateful to hear our work is valued, and so glad you’re loving your Nuamore! 💙
Chic watch, excellent Customer Service
I found Customer Service to be very proactive and helpful as well as extraordinarily polite. The Oceana watch is beautiful and to send instructions on how to take a link out and work a butterfly clasp was appreciated!
August 3, 2025
Unprompted review
Reply from Nuamore
It makes us so happy to hear your experience was this positive. We can’t wait to serve you again! 💙
It arrived swiftly, beautifully packaged...
It arrived swiftly, beautifully packaged- and looked super - and it was half price! What is not to like!
July 27, 2025
Unprompted review
Reply from Nuamore
We’re happy to hear your order arrived quickly and that you love it. We can’t wait to serve you again! 💙
Love my watch!
Love my watch and the tools that came with it to remove/add links
July 28, 2025
Unprompted review
Reply from Nuamore
We’re so glad you’re loving your watch and that the tools made adjusting the fit easy. 💙
Shipping was slow but the watch is just…
Shipping was slow but the watch is just what I was wanting.
July 28, 2025
Unprompted review
Reply from Nuamore
We're happy to hear the watch is exactly what you wanted! 💙 We're sorry if this order took longer than expected. Most orders arrive quickly, and we're always working to keep it that way.
Perfect smart waterproof watch for poolside glam
I wanted a smart waterproof watch for the summer so bought the Oceana watch after seeing lots of adverts on my instagram. I’m really impressed! It’s exactly what I was after and is definitely waterproof. It arrived quickly too.
My only advice would be if you’re a bit cackhanded like me then don’t bother with the kit to remove links and just get it done by a professional instead!
July 26, 2025
Unprompted review
Reply from Nuamore
So happy to hear you’re loving your Oceana watch! 💙 We’re glad it’s the perfect summer companion and that it arrived quickly. Thank you for sharing your tip about the sizing, it will definitely help others too!
Excellent customer service
Excellent customer service. An item didn't suit me and I wanted to return it and select something else- I got a response straight away that I could keep it AND I had a refund! My daughter was thrilled to be the recipient of a new pair of sunglasses and I got a different pair!
July 22, 2025
Unprompted review
Reply from Nuamore
We’re so happy to hear you had such a great experience with our customer service! 💙 It’s wonderful that your daughter is loving her new sunglasses and that you found the perfect pair for yourself too. Thank you for sharing your experience with us.
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