Modern Society Reviews 84

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

We ordered an Artichoke pendel. we recieced it in 1000 pieces an had to do all the assembling ourselves. The parts did not fit and the quality are really bad. Do not buy anything from that firm.

Rated 1 out of 5 stars

Bought 2 lamps with shipment to my address in Portugal. Package arrived at Lisbon import office. I had to get them out from there. 16 days with daily interaction, frustration and 40% taxes on goods... See more

Company replied

Rated 5 out of 5 stars

J'ai commandé, un bureau lors d'une première commande qui a mis plus de temps que prévu pour arriver (France) mais Michael de NueModern m'a prévenu que c'était lié au Covid et aux douane... See more

Company replied

Rated 1 out of 5 stars

Still waiting for my purchase to arrive. It's been months. Nue Modern don't reply to emails or answer the phone. They deleted mine and several other negative comments on their Instagram, and now the... See more

Company replied

2.6

Poor

TrustScore 2.5 out of 5

84 reviews

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Rated 1 out of 5 stars

Extremely bad quality

We ordered an Artichoke pendel. we recieced it in 1000 pieces an had to do all the assembling ourselves. The parts did not fit and the quality are really bad. Do not buy anything from that firm.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the Soriana 3-seater sofa a…

I ordered the Soriana 3-seater sofa a while ago, and yes, it does take a long time to arrive. However, since I requested a fabric that wasn't in their collection and they kindly arranged to get the fabric for me, I didn't mind waiting. Besides, it was only 14 weeks, which is typical for made-to-order items. My experience was positive, and after reading all the 1-star reviews about fabric samples, I felt compelled to write this review. Who leaves a review just because they didn't receive a fabric sample? Yes, delivery can be slow, and they don't always respond to emails within 24 hours, but they offer good-quality products at a reasonable price. Most of the negative reviews aren't about the product, as someone pointed out; all the reviews are fake because they never mention the product, including that review. I love my sofa and have recommended Nue Modern to friends who have purchased from them and had similar experiences. You can order with confidence.

October 28, 2025
Unprompted review
Rated 1 out of 5 stars

It's a scam

It's a scam, stay away!

I can only urge everyone to stay away from this company. They have no concept of customer service and don't care whether the goods you paid for ever arrive or how long you wait in vain for them. They don't know their own regulations and are overwhelmed by the task of sending a piece of furniture across their own national border.

I ordered a lounge chair over half a year ago. Four months later, I was told that it had arrived at their warehouse and that I had to apply for an EORI number so that it could be shipped. That takes four weeks here in Germany ( I wish they had given me this information during the months I was waiting). Suddenly, they said I didn't need the number after all. After weeks without updates and two unanswered emails, they said they now needed the number (which has been given to me in the meantime). After I sent it, weeks passed again without any updates. After I followed up again, they said my number was apparently not valid and that they couldn't ship the chair until it was. You can check online whether the number is valid, and mine is verifiably valid. So I wrote another email asking how we could proceed. No response since then.

October 29, 2025
Unprompted review
Rated 1 out of 5 stars

Beware buying from Nue-Modern !!

Bought 2 lamps with shipment to my address in Portugal.
Package arrived at Lisbon import office. I had to get them out from there. 16 days with daily interaction, frustration and 40% taxes on goods. Package arrived finally to my house. SURPRISE - it’s a Lego puzzle with a poor assembly manual.
Nue- Modern did not inform nor assist on any part of this nightmare.
I will NEVER buy from them again, be careful 😥😥

May 8, 2024
Unprompted review
Modern Society logo

Reply from Modern Society

Dealing with the customs office can be frustrating. We have no control over customs in any country. We contacted you several times to inform you that the items arrived in your country and informed you multiple times that you must contact your local customs office. I assisted and provided the direct link to the courier's customs page that allows you to pay the taxes to get the items released and delivered. Each country has its own customs process, and taxes are levied by Governments. This review is more about the bad experience with the Portuguese customs office, which we have no control over.

Regarding the product, I understand assembling any product could be like putting together a puzzle, but this was mentioned on the product page. As for the manufacturer's instruction manual, I have passed on your comments in the hope they can improve it.

Rated 5 out of 5 stars

Nue modern is a great place to buy your…

Nue modern is a great place to buy your Mid century furnishings they have so much great pieces to offer my sorianna sofa as just arrive and it looks amazing. The quality is fantastic and I definitely will be purchasing more items from this company, five stars for the service and the product⭐️⭐️⭐️⭐️⭐️
Lilly

August 1, 2023
Unprompted review
Rated 2 out of 5 stars

At first the communication was great…

At first the communication was great and they answered all my questions. After placing my order 6th of October , it got all quiet. I contacted Mastercard to make a fraud claim and eventually Nue Modern answered and confirmed my order. Now, I have tried to get hold of them to get an update and the phone seems to get disconnected when I call. They do not answer emails either. Check my order 10091 please if you are still there, or else I will contact Mastercard again

October 5, 2022
Unprompted review
Rated 4 out of 5 stars

Ordered a coffee table in mid July and…

Ordered a coffee table in mid July and it arrived in mid November . I was expecting the long lead time as this is happening with many other companies at the moment too relying on international shipping etc . I have to say I was very impressed by the quality of the table . It’s first rate and came very carefully packaged to avoid any damage . It was worth the wait !! I have read other reviews on here so was hesitant about using this company but I had a very positive experience .

November 27, 2022
Unprompted review
Rated 5 out of 5 stars

There were no problems

Throughout, the performance was flawless. I cannot convey how deeply I support this company. There were no problems. I recently received the best customer service I've ever had.

February 7, 2022
Unprompted review
Rated 5 out of 5 stars

My new Modern Society furniture is great

My new Modern Society furniture is great. I've always admired modern design and wanted to make my home look more current. After browsing the Modern Society website, I located the perfect products for my living room.

July 10, 2022
Unprompted review
Rated 1 out of 5 stars

Illegal data abuse & what appear to me to be fake positive reviews

I found it entertaining to read some of the more recent “five star” reviews that seem to bear no resemblance to a furniture company. If you are looking at reviews I encourage you to compare the words and content of the five star reviews (no mention of furniture and seems to relate not to a furniture company) with the words and content of the one and two star reviews, which have much more colour.
We ordered samples in the year that never arrived. We did not sign up to marketing emails. Earlier this week we were sent an email asking to click a link if we wanted to subscribe to email. We didn’t click this link, and a day later we were sent a marketing email anyway. This is illegal. We clicked the unsubscribe link in the marketing email. A day later, we were sent another email asking us to click the link to subscribe. They are totally ignorant of our requests to unsubscribe, to not subscribe in the first place and to never hear from them again. I will now be using the block feature to ensure their illegal messages don’t come anywhere near my inbox.
I do not want to deal with this scammy company that has no respect for consumer law ever again, and strongly suggest you run another mile in the other direction if you are even contemplating placing an order.

November 4, 2022
Unprompted review
Rated 5 out of 5 stars

Work well

Because they are a terrific firm, I would recommend them to everyone.

August 10, 2022
Unprompted review
Rated 5 out of 5 stars

Really simple

It was really simple to comprehend how to pay. This is incredibly useful; thank you. The website is simple and easy to use.

July 17, 2022
Unprompted review

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