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Number5rye Reviews 1

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TrustScore 3 out of 5

3.2

Hotel
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Company details

  1. Hotel
  2. Bed & Breakfast
  3. Boutique Hotel
  4. Family Hotel
  5. Luxury Hotel

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Great if all goes well — but no empathy when problems arise

I booked three nights at Number 5 in Rye but made a double booking and didn’t show up. I went in person to apologize, yet the owners showed no flexibility — only offering 25% off a future stay, which I will not use.

No refund, no empathy, and even overheard them discussing me at a local bar. Very disappointing and unprofessional. The place may be great when all goes well, but if there’s a problem, don’t expect kindness or understanding.

September 27, 2025
Unprompted review

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