Definitely not next day. Ordered Sunday evening, not delivered until Thursday. Paid for sticky pads which were never sent. Quality of plates seems decent to be fair. Initial customer service was rapid... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Pros: the number plate looks so good and high quality in the 3D print. Great price for the product. I placed the order on Friday thinking it would be delivered next day, it wasn’t until I actu... See more
Order instructions clear and easy to follow. Fast response in seeking proof of identity and proof the vehicle is registered in customer's name. Would have been 5 star but for slight mis-alignment on... See more
Company replied
Terrible service, my item never even reached the Royal Mail for weeks and after 3 emails (as instructed on there website) requesting cancelation or refund they never responded. I disputed the pa... See more
Company details
Written by the company
Number Plate Supplier for various styles of number plates from standard to the latest 3D/4D!
Contact info
Regent Place, B1 3NJ, Birmingham, United Kingdom
- accounts@numberplatesnextday.co.uk
- numberplatesnextday.co.uk
2.6
Poor
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 10% of negative reviews
Typically replies within 48 hours
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Most companies do next day delivery if…
Most companies do next day delivery if you order before 2pm, this company was 12pm, i didnt notice when ordering but got a discount that softened the blow!
July 30, 2025
Unprompted review
Reply from Number Plates Next Day
Thank you for your feedback!
We appreciate you pointing out the delivery cutoff time. We strive to get orders out as quickly as possible and are glad the discount helped.
If you ever need any assistance or have questions about delivery times, please don’t hesitate to reach out — we’re here to help!
Thanks again for choosing us.
unfortunately
unfortunately, even by ordering before the cut off time for next day delivery, it arrived 3 days later.
July 25, 2025
Unprompted review
Reply from Number Plates Next Day
Thank you for your feedback, and I'm truly sorry to hear that your order didn’t arrive as expected despite placing it before the cutoff time for next-day delivery. We understand how frustrating delays can be, especially when you’ve planned around a specific delivery date.
This is not the level of service we aim to provide, and we’ll be looking into what caused the delay. If you haven’t already, please reach out to our customer service team with your order number—we’d be happy to investigate further and make things right.
We appreciate your patience and hope to serve you better in the future.
Should be called Number Plates One Day!
Should be called Number Plates One Day!
Ordered a set of plates as this company offered guaranteed next day delivery and this is something I needed. No sign of the plates the next day so I had to go to Halfords and get them printed instead. The plates arrived two days later.
Communication has been non existent with customer services, having sent them two emails requesting a refund, I still haven't had a reply. I don't normally leave poor reviews but this company deserve it.
July 29, 2025
Unprompted review
Reply from Number Plates Next Day
Thanks for your review and sorry for the frustration caused.
I have replied to your email directly, but just to clarify here — your order was dispatched on time with Royal Mail Tracked 24. While the aim is next working day, Royal Mail do state it can take up to 2 working days, and in your case it was delivered within that timeframe.
We understand the urgency and do our best to meet expectations, but delivery delays are unfortunately out of our hands once an item has been dispatched.
Plates ordered on Wednesday for next…
Plates ordered on Wednesday for next day delivery as I had removed private plate and they still have not arrived. No answer on their phone just goes to voice mail.
And one email saying they would track on Royal mail
July 23, 2025
Unprompted review
Reply from Number Plates Next Day
Hi,
Thanks for your message and really sorry to hear about the delay.
I’d be more than happy to help get this sorted for you — please get in touch by replying to your order confirmation email, or send us a message including your order number so we can locate it quickly.
We’ll track it for you straight away and take any necessary action. Apologies again for the inconvenience — we’ll make this right.
The plate arrived next working day
The plate arrived next working day . Looked better than my previous plates ever did
July 22, 2025
Unprompted review
Reply from Number Plates Next Day
Thank you so much for your great feedback! We’re really pleased to hear you’re happy with your new plates and that they arrived quickly.
If you ever need anything else, just let us know!
Don’t answer calls or emails ordered…
Don’t answer calls or emails ordered plates 6 days ago for next day service is a disgrace stay clear
July 16, 2025
Unprompted review
Reply from Number Plates Next Day
I'm really sorry you feel this way. I’ve been emailing you to explain the situation and keep you updated. Your order is nearly with you now, and I completely understand your frustration with the delay.
Please rest assured we’re doing everything we can to resolve it, and I truly appreciate your patience.
What a fantastic service
What a fantastic service, fast and friendly that went over and above to help me resolve an issue that I had created!
Brilliant!
July 15, 2025
Unprompted review
Reply from Number Plates Next Day
Thank you so much for your kind words! We're thrilled to hear you had a great experience, and we're always here to help—no matter what! Looking forward to serving you again soon.
Came really quickly
Came really quickly, but need some protection between the plates as some marks on them as previous reviews stated.
July 10, 2025
Unprompted review
Reply from Number Plates Next Day
Thanks for your feedback! We're really glad to hear your order arrived quickly.
We appreciate you pointing out the marks — we'll definitely take this on board and look into adding better protective packaging between plates to prevent this in future.
Thanks again for your order and support!
Reply from Number Plates Next Day
Thank you so much for your kind words! We're really glad to hear you're happy with the plates and the quick delivery. If you ever need anything else, feel free to reach out!
Cheapest but not the most competent
Sent the wrong plate, replacement wasn’t next day delivery so was unable to drive my car and arrived without stickers that were paid for.
Cheapest but not the most competent.
June 24, 2025
Reply from Number Plates Next Day
Thank you for your feedback, and I’m really sorry to hear about your experience.
We completely understand how frustrating this must have been — receiving the wrong plate, the delay in delivery, and the missing fixings is not the level of service we aim to provide. We’ll take this onboard to improve and ensure it doesn’t happen again.
Apologies again for the inconvenience caused, and thank you for giving us a try.
Really quick delivery
Really quick delivery. Gave 4 stars because if I hadn't checked my email I wouldn't have seen the message about sending proof of address, etc.
June 19, 2025
Unprompted review
Reply from Number Plates Next Day
Thank you for your review and feedback! We're glad to hear your order arrived quickly. We appreciate you pointing out the issue with the email notification — we'll definitely look into making our document request process clearer moving forward. If there's anything else we can do for you, just let us know!
An easy and great experience
An easy and great experience, with good communication, swift delivery and an excellent end product which I am thoroughly satisfied with.
June 16, 2025
Unprompted review
Reply from Number Plates Next Day
Thank you so much for your kind words! We're really glad to hear you had a smooth experience from start to finish and that you're happy with your plates.
We truly appreciate your support and hope to serve you again in the future!
Great service
Great service, I emailed a query and had an answer within hours. The plates were delivered next day, no problems at all.
June 4, 2025
Unprompted review
Reply from Number Plates Next Day
Thank you so much for your kind review! We're really glad to hear you were happy with the service and that everything arrived smoothly and on time. We appreciate your support!
No contact with the company whatsoever…
No contact with the company whatsoever . Facebook and instagram messages ignored. Wish I read the reviews before ordering. Calling themselves next day plates is a scam. Don’t be fooled. No reply and number won’t be picked up… 0 hope. Looks like the company has gone on holiday
June 9, 2025
Unprompted review
Reply from Number Plates Next Day
Hi, sorry to hear about your experience. We don’t monitor Facebook or Instagram as closely as email, so it’s best to contact us at info@expressnumberplates.co.uk where we can respond promptly and help resolve any issues. Thanks for your understanding.
REPLACEMENT PLATES
Needed replacement plates for unsightly ones that came with the car. Relatively swift delivery given that I live in the boonies. Appear well made and the dogs danglies. Only time will tell on their durability. Recommended.
June 4, 2025
Unprompted review
Reply from Number Plates Next Day
Thanks so much for your kind words! Glad to hear the plates arrived quickly and look good. We hope they last you a long time! Appreciate the recommendation.
Correct information sent for order
Correct information sent for order. Don't come back with correct information and also tracking number explains waiting for dispatch from numberplatesnext.
Say 24 Hour Royal Mail track postage beening waiting 5 days and same information as one email saying the same to everyone that places orders. Should of done my homework and check trustpilot.
Not sure if they sent the plates out or just false advertisement online stating 24 hours.
May 22, 2025
Unprompted review
Reply from Number Plates Next Day
I completely understand your frustration, and I want to sincerely apologise for the delay and the poor experience you’ve had so far.
We use Royal Mail Tracked 24 for our deliveries, and we expect them to be delivered within that timeframe — however, delays have unfortunately occurred recently due to the bank holiday backlog, which is affecting dispatch and scanning times. I absolutely understand that this isn’t the service you paid for, and I’m genuinely sorry for the inconvenience caused.
I have reached out via email previously to explain the situation and also offered compensation to make up for the delay, including a refund on your delivery cost. Your order has been reissued to ensure it gets to you as quickly as possible.
I completely understand your disappointment and appreciate the feedback. We never intend to mislead any of our customers — our aim is to offer fast, reliable service, and it's clear we fell short here.
Really nice set of gel number plates
Once you have decided what type of number plates you need the whole process is really easy. Make your payment and send a photo of your proof of ownership and ID, it's as easy as that. Also reassuring as it lessens the chance of getting cloned. The company lived up to it's name and the number plates arrived the following day. Nice quality and looks really good, Many thanks.
May 21, 2025
Unprompted review
Reply from Number Plates Next Day
Hi there,
Thank you so much for your great review! We're really pleased to hear you found the process straightforward and secure — making it easy and reassuring for our customers is exactly what we aim for.
We’re also glad the plates arrived quickly and that you’re happy with the quality and look. Thanks again for choosing us — we really appreciate your support!
Nice plates
Great plates received happy with them.
Royal Mail used, not next day, but company answered my email and apologised for slight delay, arrived before the end of my 3 day need to change plates. Thank you.
May 20, 2025
Unprompted review
Reply from Number Plates Next Day
Thank you for your kind review! We're really pleased to hear you're happy with the plates and that they arrived in time despite the slight delay. We appreciate your understanding and are always here if you need anything in the future.
Thanks again for your support!
Not next day delivery
Advertises themselves as next day plates but they are not? Even after they had been dispatched they didn’t arrive next day. I have sent two emails and have been ignored. Avoid
May 7, 2025
Unprompted review
Reply from Number Plates Next Day
We're really sorry to hear about your experience and for any frustration caused.
We do advertise next-day delivery, but unfortunately, once an item is dispatched, delivery times can be affected by the courier — which is sadly out of our control. We also haven’t received any emails from you, otherwise we would have responded straight away, as customer service is something we take seriously.
We’d love the chance to make this right — please feel free to get in touch with us directly so we can resolve the issue for you.
I ordered my plates and was delivered…
I ordered my plates and was delivered next day and very happy with the service and the quality of my number plates will definitely use again.
May 1, 2025
Unprompted review
Reply from Number Plates Next Day
That’s brilliant to hear — thank you so much for the great feedback!
We’re really glad you’re happy with the service and the quality of your plates. Look forward to helping you again in the future!
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