DO NOT USE THIS COMPANY. Non existent customer service. Sent me wrong size trousers, but then no one answers phone or email, can’t leave message, website returns doesn’t work. ZERO RESPONSE AFTER WEEK... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The team at Number Six went above and beyond to get this item to me promptly despite issues that they were having with their usual courier at the time, good work! I’m very happy with my purchase and t... See more
This company is a scam Trying to exchange an item for a different size but their portal won’t allow returns and they cannot be contacted using phone, email, or instagram. Despite their fancy web... See more
Unreal customer service! Amazing presentation too, I bought a few gifts for my brothers bday and everything came wrapped in brown paper so I didn’t need to re-wrap! The team were also real... See more
Company details
Written by the company
Number Six first opened its doors in early 2009. Bringing together sourced menswear from around the world and local brands from right here in London, number six has created the perfect juxtaposition of menswear and lifestyle products.
Contact info
47 Lambs Conduit Street, WC1N 3NG, London, United Kingdom
- 0207 193 9140
- info@numbersixlondon.com
- numbersixlondon.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jake was very accommodating and helpful…
Jake was very accommodating and helpful with an exchange I needed to make on some shoes. Really nice collection of stuff on the website too
Top service as always.
Top service as always.. speedy delivery.. Love the personal thank you note, a nice touch especially when shopping online..
Super impressed with the product and…
Super impressed with the product and customer service. Great to see a smaller company like this giving Amazon a run for their money.
Great service and delivery and a nice…
Great service and delivery and a nice note included in the parcel
Showed a different colour product than…
I left a bad review based on thinking I received the wrong item (which I think was incorrect as I was sick and not thinking straight when I left the review) but owner called and apologised profusely and advise he will resent the new item. It was very kind of him and shows he sincerely wishes to provide excellent service. As a company I would recommend them based on their commitment to resolving issues and following up. I would highly recommend this company!
Order was processed and delivered on…
Order was processed and delivered on time. Really appreciated the personal touches such as the delivery note with my parcel.
Thanks again.
Top notch service
Excellent service and communication throughout - from app download to purchase, to delivery and aftercare. Nice work Jake!
Quick delivery
Quick delivery, great communication, bag came exactly as described. I will 100% buy from Number Six London again.
Good service
Good service, nice personal touches, quick delivery. I needed an exchange which was no problem. Overall a smooth transaction - I will shop here again without doubt.
Stumbled over this lot tbh but they’re…
Stumbled over this lot tbh but they’re an absolute masterclass in how to run a small Indy business. Respect.
Good all round service
Good all round service, quick delivery and good customer care.. mint
Very friendly
Very friendly, quick delivery, great item. Got a friendly email before delivery and a handwritten note in the package. Small trader with personal service and great price. Would use again.
I purchased a Rains backpack
I purchased a Rains backpack, great product. As always excellent personal service from Jake and the team at Number Six, many thanks.
Last October
Last October, I was introduced to Number Six by my friend Tom, and it turned out to be yet another great shopping experience. With three successful shopping trips already under my belt, I highly recommend this shop. Many thanks!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








