Numerisfootwear Reviews 2,476

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,276 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often describing the shoes as high-quality, comfortable, and stylish. Many appreciate the excellent quality of the materials and design, with some noting that the footwear looks and feels premium. However, some people were dissatisfied with the order and delivery process, mentioning issues like missing parcels, delayed shipments, or incorrect items being sent. Some reviewers also experienced poor customer service, citing slow responses, unhelpful automated replies, and unresolved issues regarding exchanges or missing orders.

What people talk about most

Product

Users describe positive interactions with the product, highlighting the high quality, comfort, and stylish... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high-quality... See more

Order

Consumers find order experiences to be ambiguous. Many customers express satisfaction, praising quick... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast shipping, with some... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the excellent, phenomenal,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shoe real size is too big. I've gotten a 9 Uk size shoe and its absolutly massive compared to other shoes with the same size

Company replied

Rated 5 out of 5 stars

“I recently bought a pair of shoes from this company and I’m very satisfied. The shoes are comfortable, stylish, and made from high-quality materials. They fit perfectly and are great for everyday use... See more

Company replied

Rated 5 out of 5 stars

I live in Germany and it was the first time I ordered from uk and it was just so easy with the Numeris Team and we don’t need to talk about the shoes just fire 🔥

Company replied

Rated 5 out of 5 stars

I was unsure about purchasing some trainers for my son as I was unfamiliar with the brand. I then had some issues however customer services were fantastic with their response and solved my issue quick... See more

Company replied


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 39% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Great Quality and Excellent Service Despite Delivery Delay

Excellent store, perfect pairs. There are just a few things to point out about my order: there was a delay of over a month, but apart from that everything was fine. One side of the sneaker arrived slightly unglued, but nothing too serious. I highly recommend it! Things didn’t go 100% smoothly this time, but I will definitely buy again.

November 30, 2025
Unprompted review
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Reply from Numerisfootwear

We’re sorry about the delay and the minor issue with the shoe. We appreciate your understanding and recommendation 👏

Team Numeris

Rated 1 out of 5 stars

Poor generic replies

Very quick to reply but my goodness, the replies are so robotic or ChatGPT generated responses to replies… It is like talking to a bot

Will end up costing the company more trying to resolve my issue, but did not want to help, non the less

May 13, 2026
Unprompted review
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Reply from Numerisfootwear

We previously requested further information in order to investigate this matter, however we did not receive a response. Unfortunately, without the relevant order details, we’re unable to locate your order or review the issue further.

Please contact our customer service team - customer.service@numerisfootwear.com, directly via email with your order number and the email address used to place the order, and we’ll be happy to look into this for you.

Team Numeris

Rated 5 out of 5 stars

“I recently bought a pair of shoes from…

“I recently bought a pair of shoes from this company and I’m very satisfied. The shoes are comfortable, stylish, and made from high-quality materials. They fit perfectly and are great for everyday use. The delivery was fast, and the customer service was very helpful. I would definitely recommend this company to others.”

May 13, 2026
Unprompted review
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Reply from Numerisfootwear

So glad it was a smooth experience — especially with support 🥷🖤 - Team Numeris

Rated 5 out of 5 stars

I deeply fell in love with this shoes

I deeply fell in love with this shoes! Thank u so much!

May 13, 2026
Unprompted review
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Reply from Numerisfootwear

We’re really happy to hear you’ve fallen in love with the shoes. Enjoy wearing them, and we hope they continue to bring you lots of comfort and style! 🙌

Team Numeris

Rated 5 out of 5 stars

Great company

Great company, excellent service, highly recommended

May 12, 2026
Unprompted review
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Reply from Numerisfootwear

We’re glad you had a great experience with both our products and service!✨

Team Numeris

Rated 4 out of 5 stars

Shoe real size is too big

Shoe real size is too big. I've gotten a 9 Uk size shoe and its absolutly massive compared to other shoes with the same size

May 4, 2026
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Reply from Numerisfootwear

We’re sorry to hear the sizing wasn’t quite right for you.
We do provide a size guide on our website to help customers choose the most accurate fit. At the time, we didn’t receive any request for an exchange or any prior contact regarding the sizing issue.

We have since been in contact with the customer and are pleased to confirm the situation has now been resolved.

Team Numeris

Rated 1 out of 5 stars

Order #154550

Order #154550
From San Diego California
Didn’t received my package also make sure if you got something to delivery in California you will be charge 80$ extra so not worth for this any product

May 11, 2026
Unprompted review
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Reply from Numerisfootwear

We’re sorry to hear you were unhappy with your experience. We can confirm that your order has now been successfully delivered.

For orders shipped outside of the EU and Switzerland, customs duties and taxes are the responsibility of the customer, as stated on our website prior to purchase. These charges are set by the destination country’s customs authorities and are unfortunately outside of our control.

We apologise for any frustration caused and appreciate your feedback.

Team Numeris

Rated 5 out of 5 stars

Second time I bought shoes here and it…

Second time I bought shoes here and it was again perfect

May 4, 2026
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Reply from Numerisfootwear

Thank you for coming back to us! We’re really glad to hear everything was perfect again 😊 We appreciate your continued support!

Team Numeris

Rated 5 out of 5 stars

I bought the Numeris Sneakers and I’m…

I bought the Numeris Sneakers and I’m genuinely impressed. Right out of the box, you can feel the high-quality craftsmanship: clean stitching, premium materials, and a minimalist yet extremely clean design that goes with almost everything.

May 10, 2026
Unprompted review
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Reply from Numerisfootwear

Thank you! We’re really glad you’re impressed with the Numeris Sneakers 😊

Team Numeris

Rated 1 out of 5 stars

I’m still yet to receive my trainers…

I’m still yet to receive my trainers they haven’t came yet even though I’ve brought this up.

May 10, 2026
Unprompted review
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Reply from Numerisfootwear

We’re very sorry for the delay and frustration caused with your order. After reviewing this, we can see there was an address issue resulting in a delivery error and the parcel being returned during transit.

We can confirm your order has now been successfully delivered. We sincerely apologise for the inconvenience caused throughout this process and appreciate your patience while this was resolved.

Team Numeris

Rated 5 out of 5 stars

I really love the pair of shoes

I really love the pair of shoes I received and it was true to size. The delivery time was exactly as they said it would be. I will be ordering more of the shoes tbh

May 10, 2026
Unprompted review
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Reply from Numerisfootwear

Thank you so much! We’re really glad you love your shoes and that everything arrived as expected 😊 We look forward to your next order!

Team Numeris

Rated 5 out of 5 stars

Great quality

Great quality, great customer service

May 10, 2026
Unprompted review
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Reply from Numerisfootwear

Appreciate you taking the time to shout out the team 🖤

Team Numeris

Rated 5 out of 5 stars

I recently needed to exchange my order…

I recently needed to exchange my order for a different size, and the experience with Numeris Footwear was outstanding from start to finish. Although DPD significantly delayed the delivery of my return back to them, the customer service team handled everything quickly and professionally. They processed the exchange without any hassle and even included a free hat as a thoughtful gesture.

A special mention goes to Tyler, who was incredibly helpful, efficient, and friendly throughout the process. Excellent customer service like this is hard to find — I wouldn’t hesitate to order from them again.

April 14, 2026
Unprompted review
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Reply from Numerisfootwear

Thank you so much for your kind words! We’re really glad we could get your exchange sorted smoothly, and we appreciate your patience with the courier delay 😊

We’ll also pass your lovely feedback on to Tyler - it means a lot to the team. We look forward to seeing you again soon!

Team Numeris

Rated 5 out of 5 stars

Excellent customer service from the…

Excellent customer service from the numeris and the shoes are absolutely stunning! The quality is amazing!! The delivery service was super fast too!

November 21, 2025
Unprompted review
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Reply from Numerisfootwear

We’re really glad you love the shoes and had a great experience with our service and delivery 😊 We truly appreciate your support!

Team Numeris

Rated 5 out of 5 stars

Great experience with Numeris

Great experience with Numeris! My order arrived quickly, everything was exactly as described, and the quality was excellent. Very satisfied with the service and would definitely order again.

April 25, 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

We’re really glad you had a great experience and we look forward to your next order 😊

Team Numeris

Rated 5 out of 5 stars

The shoes are fantastic and are of good quality

The shoes are fantastic and go perfectly with my outfits. I saved up for a very long time for these shoes and it was worth it. They are by far my favorite shoes. The quality is also very good, and what I also like is how beautifully laced they are.

April 24, 2026
Unprompted review
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Reply from Numerisfootwear

We’re really happy to hear you love the shoes and that they’ve become your favourites 😊 It means a lot to us that the quality and details stood out to you.

Team Numeris

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