I had a nightmare with the Evri delivery but Cherri at Nuovva customer services was amazing, kept me updated and arranged a replacement order which came the following day. I haven’t used the pans yet... See more
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Written by the company
Where great cookware meets everyday cooking joy.
Nuovva was born from a simple belief: cooking should feel effortless and quality cookware should never be out of reach. Founded by former professional chef Emily Goldsmith, Nuovva takes inspiration from real kitchens and real cooks. Whether you’re preparing weekday meals or perfecting a signature dish, your cookware should support you - not slow you down.
After years working in top London restaurants and private kitchens across the US, Emily saw the same challenge everywhere: brilliant cooks using sub-par equipment that cost far too much. Nuovva was created to change that, delivering professional-grade performance, incredible durability and beautiful modern design at a price that makes sense.
Every collection is engineered for heat distribution, comfort, balance and ease of use. No harmful pollutants like PFAs, just cookware you’ll love to cook with every day.
Whatever your cooking style, we make cookware designed to elevate it.
With 15,000+ five-star customer reviews, we’re proud not just of our products but of the community behind them: families, home cooks, students, professionals and food lovers across the world.
Nuovva isn’t just a brand. It’s a growing movement of people who believe that good cookware matters. We listen, improve and innovate based on real customer feedback, because the best kitchens are built together.
Welcome to Nuovva: let’s make cooking extraordinary, one meal at a time.
Written by the company
Real Benefits. Real Cooking Joy.
London, United Kingdom

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Great service order arrived in time and I’m very happy with my porches

Reply from Nuovva
From the first capsule this product has made my bowel movements so much easier, may I say an excellent product thank you

Reply from Nuovva
The pan set is beautiful but keeping them clean, untarnished and unstained is a nightmare… I have followed the cleaning instructions, bought white vinegar, soaked the pans and still not cleaning. Really disappointed.

Reply from Nuovva
Delivery was super… the smaller of the 2 pans is wonderful but the larger one sticks no mater what I do. I followed instructions & continue to do so but it’s still sticking so I’m not happy with the quality of the pan. Not what I was promised. Regards.

Reply from Nuovva
Bought the stainless steel pan. Reasonably priced, arrived quickly and well packaged. One month later and we've had no issues - food isn't sticking, it's easy to wash and keep clean.

Reply from Nuovva
Only used once as only just bought it .
The bread was very nice made two small loafs
Made more for large wide ovens

Reply from Nuovva
The delivery was swift, product as described, excellent quality.

Reply from Nuovva
Sent quickly, great quality sauté pan, really heat responsive in the induction and nothing sticking… will be back for more products :)

Reply from Nuovva
I already had the larger round bread pan which I absolutely love (as it is so easy to clean and helps me bake some great bread), so I decided to get the smaller rectangle one to makes some slightly smaller batard loaves. Very happy with it!

Reply from Nuovva
Amazing customer service from shianne.very understanding and very prompt to sort my issue out.

Reply from Nuovva
Oh yes my little frying pan is good for frying sausages bacon and eggs

Reply from Nuovva
My experience ordering Nuovva cookware was extremely disappointing. My order arrived with missing items, and trying to resolve the issue with customer service was frustrating. Responses were slow, unhelpful, and it felt like no one was taking responsibility for fixing the problem.
I expected much better service, especially when the mistake was not mine. Instead of a quick resolution, I had to spend unnecessary time chasing updates, which made the entire experience stressful.
Unfortunately, based on my experience with missing items and poor customer support, I cannot recommend ordering from Nuovva. I hope the company improves its order fulfilment and customer service so future customers don’t have to go through the same experience.

Reply from Nuovva
From my experience so bad the quality is not the same as provided unfortunately very deceived

Reply from Nuovva
Initial delivery issues sorted really quickly and items now all here. Thank you

Reply from Nuovva
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