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Nuovva Reviews 

830
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 797 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, often noting they are well-made and offer excellent value for money. Many people also highlight the efficient delivery service, with items arriving quickly and as expected. Furthermore, the exceptional customer support receives frequent commendation for promptly resolving issues and providing helpful advice, ensuring a smooth overall experience. However, some people mentioned that certain products, particularly frying pans, did not live up to their non-stick claims, with food sticking despite following instructions.

What people talk about most

Product

Customers had positive experiences with product quality, often praising the durability, appearance, and value... See more

Quality

Consumers find quality to be positive, with many reviewers praising the good quality, durability, and solid... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Customer service

People report positive experiences with customer service, highlighting the team's responsiveness,... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great value and affordability of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a nightmare with the Evri delivery but Cherri at Nuovva customer services was amazing, kept me updated and arranged a replacement order which came the following day. I haven’t used the pans yet... See more

Company replied

Rated 5 out of 5 stars

This is my second purchase from Nuovva and, just like the first, I absolutely love it. I initially bought the smaller loaf tin, but as I started baking larger loaves, I decided to purchase the bigge... See more

Company replied

Rated 5 out of 5 stars

These pans are absolutely brilliant, wish we had known about them before and not wasted money on other products. Had a delivery issue which was not their fault and Cherri sorted it out brilliantly.... See more

Company replied

Rated 5 out of 5 stars

Bought the Skillet set, followed all instructions and so far everything has held up brillliantly, fantastic value for brilliant quality. Also bought the carbon and standard knife sets, again amazing... See more

Company replied



Company details

  1. Kitchen Supply Store
  2. Chinaware Store
  3. Countertop Store
  4. Home Goods Store

About Nuovva

Written by the company

Nuovva Cookware

Welcome to Nuovva

Where great cookware meets everyday cooking joy.

Nuovva was born from a simple belief: cooking should feel effortless and quality cookware should never be out of reach. Founded by former professional chef Emily Goldsmith, Nuovva takes inspiration from real kitchens and real cooks. Whether you’re preparing weekday meals or perfecting a signature dish, your cookware should support you - not slow you down.

After years working in top London restaurants and private kitchens across the US, Emily saw the same challenge everywhere: brilliant cooks using sub-par equipment that cost far too much. Nuovva was created to change that, delivering professional-grade performance, incredible durability and beautiful modern design at a price that makes sense.

Every collection is engineered for heat distribution, comfort, balance and ease of use. No harmful pollutants like PFAs, just cookware you’ll love to cook with every day.

Cookware for Every Kitchen

  • Granite – everyday ease, non-stick convenience
  • Stainless Steel – precision, control and longevity
  • Cast Iron – unmatched heat retention and flavour

Whatever your cooking style, we make cookware designed to elevate it.

With 15,000+ five-star customer reviews, we’re proud not just of our products but of the community behind them: families, home cooks, students, professionals and food lovers across the world.

Nuovva isn’t just a brand. It’s a growing movement of people who believe that good cookware matters. We listen, improve and innovate based on real customer feedback, because the best kitchens are built together.

Welcome to Nuovva: let’s make cooking extraordinary, one meal at a time.

Built for Kitchens That Work

Written by the company

Quality You Can See, Performance You Can Trust
Nuovva crafts cookware that combines thoughtful design, lasting functionality and effortless usability. Every pan and pot is engineered for real kitchens and real cooks, whether you’re experimenting with recipes, cooking for family or hosting friends.

Why Choose Nuovva

Real Benefits. Real Cooking Joy.

  • Effortless Cooking: smart design that makes prep and cleanup easier.
  • Healthier Meals: precise heat and non-toxic materials preserve nutrients.
  • Versatile Collections: cookware that adapts to any recipe or kitchen style.
  • Time-Saving Performance: fast, even heating so dishes cook perfectly.
  • Long-Term Value: professional-grade quality without the premium price.

Contact info

Promotion box for Nuovva

Seasonal Sale Continues 🔥

Professional-grade cookware, now half price for a limited time

4.5

Excellent

TrustScore 4.5 out of 5

830 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(830)

820 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great product and great customer…

Great product and great customer service. Fast delivery.

June 26, 2026
Unprompted review
Nuovva logo

Reply from Nuovva

Hi Claire,

Thank you for your lovely review! 😊
It means a lot to our team to hear you were happy with your 5 Pieces Sharp Kitchen Knife Set and our customer service.

We hope you enjoy using your new knife set for many delicious meals, and we look forward to serving you again soon. 💙✨

Best Wishes,
The Nuovva Team

Rated 5 out of 5 stars

I got a a 17 piece set for £169 and…

I got a a 17 piece set for £169 and it’s amazing. Built to last, well impressed!

June 19, 2026
Nuovva logo

Reply from Nuovva

Hi Charl,

This is what we love to hear! 🤩🙌

We're so pleased you're loving your NUOVVA 17Pcs Stainless Steel Pots & Pans Set! 🍳✨Hearing that you're impressed with the quality means the world to us.

Thank you so much for choosing NUOVVA and for sharing your experience. We hope your new cookware brings you many years of delicious meals! ❤️

Happy cooking!
The Nuovva Team

Rated 1 out of 5 stars

Ipurchad a small skillet from you…

Ipurchad a small skillet from you recently.
I used it for the first time yesterday after preparing it as recommended. I cooked tomatoes, mushrooms& small egg.
On removing the cooked food, a small amount of egg was stuck on the base of the skillet.
AgainI did as requested in booklet, ending up leaving it overnight with small liquid soup & water.
I am unable to remove the burnt food, & am not sure what to do next.
Your help please!
CPascal( Mrs)

June 6, 2026
Nuovva logo

Reply from Nuovva

Hi Mrs Pascal,

Thank you for taking the time to share your experience. We're sorry to hear you've had this issue with your skillet.

We've already reached out to you directly so we can learn more about what's happened and help find the best solution.

Thank you for giving us the opportunity to make things right.

Kind regards,
The Nuovva Team

Rated 5 out of 5 stars

Great Pans!!

These pans are proof that you don’t need to spend 100s of £’s on just 1 stainless steal pan.

I bought the 3 frying pan set.

You need these in your life.

June 18, 2026
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Reply from Nuovva

Hi Andrew,

This absolutely made our day! 🤩
We're so happy you're loving the 3-piece frying pan set! 🍳
It's exactly what we aim for great quality without the eye-watering price tag. Thank you for taking the time to leave such an awesome review, and for recommending us. It really means a lot! ❤️

Happy cooking! 👨‍🍳✨
The Nuovva Team

Rated 5 out of 5 stars

Fantastic!

One of the best shopping experiences I’ve had!

Really helpful team :)

Thank you Nuovva

June 18, 2026
Nuovva logo

Reply from Nuovva

Hi William,

Wow, what a compliment! Thank you! 🙏
We’re incredibly happy to hear you loved shopping with us.

Enjoy your Nuovva Cast Iron Dutch Oven 🥖🍲whether you're baking sourdough or slow-cooking a stew, we hope it brings you plenty of delicious meals! 💥

Happy Cooking
The Nuovva Team

Rated 3 out of 5 stars

They look nice but the finish is not…

They look nice but the finish is not that great to them !

June 4, 2026
Nuovva logo

Reply from Nuovva

Hi Bogdan,

Thank you for sharing your feedback with us. We’re sorry to hear that the pans didn't quite live up to your expectations!

We want you to love your cookware, so our team has already reached out to you directly to find a solution. Please take a look at our message so we can get this taken care of for you.

Kind regards,
The Nuovva Team

Rated 5 out of 5 stars

Nuovva immediately reached out to me…

Nuovva immediately reached out to me regarding the complaints I had and it was resolved. This is a company that priortises customers.

June 22, 2026
Unprompted review
Nuovva logo

Reply from Nuovva

Hi Mrs Favour,

Thank you for your kind review.😊

We’re really pleased to hear that our team was able to reach out to you quickly and resolve your concerns.
At Nuovva, we always aim to put our customers first. And it’s wonderful to know this came through in your experience. We sincerely appreciate your trust and support. ❤️

Best Wishes,
The Nuovva Team

Rated 2 out of 5 stars

Pots and pans set

I ordered a pots and pans set. Nice looking items, but the pans stick. I thought they were meant to be non-stick. Will be contacting customer service.

June 19, 2026
Nuovva logo

Reply from Nuovva

Hi Nico,

Thank you for taking the time to leave your Trustpilot review. We have received your feedback and are sorry to hear that the pans did not meet your expectations.

Our team has already reached out to you directly to better understand the issue and work toward a resolution. We genuinely value your feedback and would welcome the opportunity to make things right.
Please feel free to reply to our message so we can assist you further.

Kind regards,
The Nuovva Team

Rated 5 out of 5 stars
Nuovva logo

Reply from Nuovva

Hi Jan,

We're delighted to hear that you're enjoying your Cast Iron Bread Loaf Pot.

Your kind feedback really brightens our day and means a great deal to our team. We’re so grateful for your support and hope your Dutch Oven brings you lots of joy, warm bakes, and delicious homemade creations for years to come. ❤️

Happy Cooking
The Nuovva Team

Rated 5 out of 5 stars

Plenty of choices and I wanted a…

Plenty of choices and I wanted a quality product that was safe and healthy to used. The pans arrived well packed and I had updates about the delivery.

June 1, 2026
Nuovva logo

Reply from Nuovva

Hi Gaynor,

Thank you for your review! 😊
We're so pleased you chose our 3pcs Stainless Steel Frying Pan Set and that it arrived safely and well packed.
We hope you enjoy cooking with your new pans for many years to come! 🍳✨

Happy Cooking
The Nuovva Team

Rated 1 out of 5 stars
Nuovva logo

Reply from Nuovva

Hi Syed,

We're truly sorry to hear that your experience did not meet your expectations.

Our team has already reached out to you directly to better understand the issue and work toward a resolution. We genuinely value your feedback and would welcome the opportunity to make things right.

Please feel free to reply to our message so we can assist you further.

Kind regards,
The Nuovva Team

Rated 5 out of 5 stars

Im very happy 😊

Im very happy 😊

June 1, 2026
Nuovva logo

Reply from Nuovva

Hi Celina,

Thank you for your wonderful review! 😊
We're delighted to hear that you're very happy with your experience.
Your kind words mean a lot to our team and motivate us to keep providing the best possible service.

We truly appreciate your support and look forward to serving you again in the future!

Best regards,
The Nuovva Team

Rated 5 out of 5 stars

Great item

Great item, quality and description are exact. Fast delivery and well packed.

March 25, 2026
Nuovva logo

Reply from Nuovva

Hi Monique,

Thank you for your lovely review. 😊
We're thrilled to hear that your Cast Iron Dutch Oven Casserole Pot was exactly as described and lived up to your expectations.

Feedback like yours means so much to the Nuovva team. ❤️

Kind regards,
The Nuovva Team

Rated 5 out of 5 stars

as i told trustpilot

as i told trustpilot. im really impressed with this company. rarey get such friendly efficient service. snd the pans are top class. i recommend them

June 10, 2026
Nuovva logo

Reply from Nuovva

Hi Annegret,

Thank you for your kind words.😊

We're delighted to hear you're enjoying your Shallow Cast Iron Casserole Pot. Great customer service and high-quality cast iron cookware are at the heart of what we do.

Your recommendation means the world to us, and we're so grateful for your support. 🍲⭐

Happy cooking!
The Nuovva Team

Rated 5 out of 5 stars

order corrected

got the right order this time

March 10, 2026
Nuovva logo

Reply from Nuovva

Hi Sidali,

We’re truly sorry to hear that the product did not meet your expectations. We completely understand your disappointment.

Our team has already reached out to you directly to help resolve this. We genuinely value your experience and would welcome the opportunity to make things right for you. Your satisfaction is very important to us, and we hope we can restore your confidence in our brand.

Kind regards,
The Nuovva Team

Rated 5 out of 5 stars

A lovely product,the quality is…

A lovely product,the quality is obvious, haven't used it yet but looking forward to.

May 28, 2026
Nuovva logo

Reply from Nuovva

Hi Heather,

We’re thrilled to hear that your QuadPro Enameled Cast Iron Bread Loaf Pan made such a great first impression. 🍞✨
The quality really shines through, and we can’t wait for you to experience it in action.

Happy baking and enjoy every moment in the kitchen! 😊

Kind regards,
The Nuovva Team

Rated 1 out of 5 stars

Ordered a 15 piece pan set and knives

Ordered a 15 piece pan set and knives , my order was taken and fully paid for!!!
Move on a couple of weeks and without warning my order is cancelled, out of stock , rubbish!!!
No refund for 10 days and an offer of15% discount,it’s a joke they are selling same pans and knives separately, so what’s the problem.
I’m not sure if they are legally allowed to launder your money in this way ??
Very disappointed, be careful !!

May 31, 2026
Unprompted review
Nuovva logo

Reply from Nuovva

Hi Andrew,

We're very sorry to hear about your experience and completely understand how disappointing this must have been.

On rare occasions, stock discrepancies can occur and an item may become unavailable after an order has been placed. We understand how disappointing this is, and we sincerely apologize for the inconvenience caused.
We would also like to reassure you that your refund was processed in line with our standard payment procedures. While we understand that waiting for the funds to return to your account can be disappointing, there was never any intention to withhold your money.
While we understand your concern regarding some products appearing to be available separately, not all items included in the bundle is available individually, which is why we are unable to offer the full set as an alternative. Stock for bundles and individual products is managed separately and availability can vary between the two.

Our team has reached out to you directly and we hope we have the opportunity to make things right. We genuinely value your feedback and would welcome the chance to restore your confidence in us.

Kind regards,
The Nuovva Team

Rated 5 out of 5 stars

Order has not been received

My order was not initially received but I got a swift response from customer services and they sent out a replacement immediately.

June 3, 2026
Nuovva logo

Reply from Nuovva

Hi Alice,

We’re truly sorry to hear that you have not yet received your order, and we understand how disappointing this must be.

Thank you for bringing this to our attention. Our team is currently looking into the matter and will be reaching out directly to provide an update and work toward a resolution as quickly as possible.

Thank you for your patience and understanding while we investigate.

Kind regards,
The Nuovva Team

Rated 5 out of 5 stars

This is my second purchase

This is my second purchase from Nuovva and, just like the first, I absolutely love it. I initially bought the smaller loaf tin, but as I started baking larger loaves, I decided to purchase the bigger size too.

Both tins are fantastic quality and perform beautifully. I'll definitely be adding more Nuovva products to my collection in the future. So glad I found this brand!

May 22, 2026
Nuovva logo

Reply from Nuovva

Hi Brenda,

Thank you so much for choosing Nuovva! 🥰
We are absolutely thrilled to hear that both of your loaf tins are performing beautifully for your baking! 🍞✨

Our team is obsessed with making high-quality kitchenware.
Seeing you love our brand enough to keep coming back is the absolute best reward!

We can't wait to help you add more to your kitchenware collection in the future.

Happy baking! 🎉
The Nuovva Team

Rated 2 out of 5 stars

Some pots came with some scratches

Some pots came with some scratches. Also, after using only once, the stains from the sauce that spilled from sides are difficult to remove and we cannot use a pot scrubber. I expected too much and was disappointed.

June 4, 2026
Nuovva logo

Reply from Nuovva

Hi Alyssa,

We're very sorry to hear about your experience and appreciate you bringing these concerns to our attention.
We've reached out directly to learn more and find a solution.
Your feedback is important to us, and we'd like the opportunity to make things right.

Thank you for your patience and understanding.

We look forward to assisting you further.
The Nuovva Team

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