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Nuovva Reviews 

830
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 797 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, often noting they are well-made and offer excellent value for money. Many people also highlight the efficient delivery service, with items arriving quickly and as expected. Furthermore, the exceptional customer support receives frequent commendation for promptly resolving issues and providing helpful advice, ensuring a smooth overall experience. However, some people mentioned that certain products, particularly frying pans, did not live up to their non-stick claims, with food sticking despite following instructions.

What people talk about most

Product

Customers had positive experiences with product quality, often praising the durability, appearance, and value... See more

Quality

Consumers find quality to be positive, with many reviewers praising the good quality, durability, and solid... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Customer service

People report positive experiences with customer service, highlighting the team's responsiveness,... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great value and affordability of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a nightmare with the Evri delivery but Cherri at Nuovva customer services was amazing, kept me updated and arranged a replacement order which came the following day. I haven’t used the pans yet... See more

Company replied

Rated 5 out of 5 stars

This is my second purchase from Nuovva and, just like the first, I absolutely love it. I initially bought the smaller loaf tin, but as I started baking larger loaves, I decided to purchase the bigge... See more

Company replied

Rated 5 out of 5 stars

These pans are absolutely brilliant, wish we had known about them before and not wasted money on other products. Had a delivery issue which was not their fault and Cherri sorted it out brilliantly.... See more

Company replied

Rated 5 out of 5 stars

Bought the Skillet set, followed all instructions and so far everything has held up brillliantly, fantastic value for brilliant quality. Also bought the carbon and standard knife sets, again amazing... See more

Company replied



Company details

  1. Kitchen Supply Store
  2. Chinaware Store
  3. Countertop Store
  4. Home Goods Store

About Nuovva

Written by the company

Nuovva Cookware

Welcome to Nuovva

Where great cookware meets everyday cooking joy.

Nuovva was born from a simple belief: cooking should feel effortless and quality cookware should never be out of reach. Founded by former professional chef Emily Goldsmith, Nuovva takes inspiration from real kitchens and real cooks. Whether you’re preparing weekday meals or perfecting a signature dish, your cookware should support you - not slow you down.

After years working in top London restaurants and private kitchens across the US, Emily saw the same challenge everywhere: brilliant cooks using sub-par equipment that cost far too much. Nuovva was created to change that, delivering professional-grade performance, incredible durability and beautiful modern design at a price that makes sense.

Every collection is engineered for heat distribution, comfort, balance and ease of use. No harmful pollutants like PFAs, just cookware you’ll love to cook with every day.

Cookware for Every Kitchen

  • Granite – everyday ease, non-stick convenience
  • Stainless Steel – precision, control and longevity
  • Cast Iron – unmatched heat retention and flavour

Whatever your cooking style, we make cookware designed to elevate it.

With 15,000+ five-star customer reviews, we’re proud not just of our products but of the community behind them: families, home cooks, students, professionals and food lovers across the world.

Nuovva isn’t just a brand. It’s a growing movement of people who believe that good cookware matters. We listen, improve and innovate based on real customer feedback, because the best kitchens are built together.

Welcome to Nuovva: let’s make cooking extraordinary, one meal at a time.

Built for Kitchens That Work

Written by the company

Quality You Can See, Performance You Can Trust
Nuovva crafts cookware that combines thoughtful design, lasting functionality and effortless usability. Every pan and pot is engineered for real kitchens and real cooks, whether you’re experimenting with recipes, cooking for family or hosting friends.

Why Choose Nuovva

Real Benefits. Real Cooking Joy.

  • Effortless Cooking: smart design that makes prep and cleanup easier.
  • Healthier Meals: precise heat and non-toxic materials preserve nutrients.
  • Versatile Collections: cookware that adapts to any recipe or kitchen style.
  • Time-Saving Performance: fast, even heating so dishes cook perfectly.
  • Long-Term Value: professional-grade quality without the premium price.

Contact info

Promotion box for Nuovva

Seasonal Sale Continues 🔥

Professional-grade cookware, now half price for a limited time

4.5

Excellent

TrustScore 4.5 out of 5

830 reviews

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Replied to 97% of negative reviews

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4.5

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(830)

820 reviews in the last 12 months

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Rated 4 out of 5 stars

Bought cast iron two pans from Nuovva

So one of my pans cracked. However, the service to replace this was excellent so I have upgraded to a 4 from my original review. 4 stars for customer service and the first delivery was also good. Maybe unlucky with the first pan so will see how it goes with the new pan.

Bought cast iron two pans from Nuovva. One of them, with light use, cracked right through bottom of pan. Contacted Nuovva as allegedly the pans have a warranty but have heard nothing. I would be wary of buying pans from them that crack and then no replacement

June 11, 2026
Unprompted review
Nuovva logo

Reply from Nuovva

Hi Gareth,

We’re very sorry to hear about your experience and appreciate you bringing these concerns to our attention.
We’ve reached out directly to learn more and find a suitable solution. Your feedback is important to us, and we would like the opportunity to make things right.

Thank you for your patience and understanding.
We look forward to assisting you further.

Kind regards,
The Nuovva Team

Rated 5 out of 5 stars
Nuovva logo

Reply from Nuovva

Hi David,

Thank you for your review! 😊

We're delighted to hear you're impressed with the quality of your pre-seasoned cast iron skillet set. There's nothing better than knowing our cast iron cookware has found a happy home in your kitchen.

Enjoy creating plenty of delicious meals! 🍳🔥

Happy cooking,
The Nuovva Team

Rated 5 out of 5 stars

Easy to order

Easy to order. Delivered well-packaged and in perfect condition

May 21, 2026
Nuovva logo

Reply from Nuovva

Hi Seth,

Thank you for your fantastic review! 😊
Making every order smooth from checkout to delivery is so important to us.
We hope your new kitchenware becomes a favourite in your kitchen!

Happy cooking,
The Nuovva Team

Rated 5 out of 5 stars

Speedy shipping and amazing product

Speedy shipping and amazing product. Highly recommend!

June 3, 2026
Nuovva logo

Reply from Nuovva

Hi Jo,

Thank you for your kind review! 😊
We're delighted to hear your order arrived quickly and that you're pleased with your kitchenware.

Hearing that you'd highly recommend us is fantastic feedback and exactly what we strive for every day.
Thanks for choosing us and we look forward to welcoming you back soon! ✨💛

Best wishes,
The Nuovva Team ✨

Rated 5 out of 5 stars

Great and fancy

Love my new knifes they are very classy and look nice on my work top. The down side is there are four steak knifes which is a waste because I would have preferred to have a variety of knife to use.

June 2, 2026
Nuovva logo

Reply from Nuovva

Hi Mrs Knagg,

We’re thrilled that your Nuovva 17-piece copper kitchen knife set is making a statement in your kitchen.

Thank you for the honest feedback about the steak knives variety.
We will definitely share your thoughts with our product team to help us improve future cookware sets.

We’re so glad you're happy overall! ✨

Kind regards,
The Nuovva Team

Rated 4 out of 5 stars

Good after sales care

Good after sales care! My pan I purchased was actually not non-stick, so they gave me a full refund, and instructed me to keep the pan. I am very impressed with their prompt customer service, and no quibble refund. This leads me to believe they put their customers first! Very professional.

May 21, 2026
Nuovva logo

Reply from Nuovva

Hi Lorraine! 👋

Thank you for this incredible feedback!

While we're bummed that particular pan missed the mark, turning things around for you with a hassle-free solution is exactly what we do.Putting our community first is just how we do business at Nuovva.

We're so glad you're happy with the after-sales care, and we can't wait to welcome you back for your next kitchenware adventure! 🍳

Kind regards,
The Nuovva Team

Rated 5 out of 5 stars

Timely arrival

Timely arrival
Couteous delivery person
Will use again definetly

June 2, 2026
Nuovva logo

Reply from Nuovva

Hi Mick!

Thanks for the awesome feedback!
We always aim to pair fast delivery with a great attitude!

We can't wait to welcome you back! 🎉🍳

Best wishes,
The Nuovva Team ✨

Rated 5 out of 5 stars

Just a great buy.fast delivery.highly…

Just a great buy.fast delivery.highly recommended

June 2, 2026
Nuovva logo

Reply from Nuovva

Hi Michael,

Thank you for taking the time to share your experience!

Fast delivery and top-tier kitchenware are exactly what we aim for.
Knowing you’d highly recommend us to friends and family is the ultimate compliment. 🙌
Enjoy your new gear and welcome to the Nuovva family! 🎉

Best wishes,
The Nuovva Team ✨

Rated 5 out of 5 stars

Efficient delivery and good quality…

Efficient delivery and good quality items

June 1, 2026
Nuovva logo

Reply from Nuovva

Hi Elly,

Thank you for the review! ⭐
We are absolutely thrilled that your new kitchenware arrived fast and that you love the fantastic quality! 🥳

Our team takes great pride in delivering top-tier cookware. We hope you enjoy using your new Nuovva items! 🧑‍🍳

Best wishes,
The Nuovva Team ✨

Rated 5 out of 5 stars

Great selection of Dutch ovens in great…

Great selection of Dutch ovens in great colours. Delivered very quick. I'm not paying le creuset prices. Currently have a Ragu on the stove in my big nuovva Dutch oven. Honestly could do with an even larger one 36 inches or more as I batch cook at home. Great Dutch ovens and the price and delivery, two thumbs up thanks all at nuovva.

June 1, 2026
Nuovva logo

Reply from Nuovva

Hi Alex,

That ragu on the stove sounds amazing! 🍝
Skipping those crazy premium prices while delivering high-quality cookware very quick is exactly what we do.

A massive 36-inch pot would definitely be a legendary piece of kitchenware, so we will pass that idea straight to the Nuovva design crew. 🧑‍🍳

Happy cooking!
The Nuovva Team ✨

Rated 5 out of 5 stars

quick service and I a really good solid…

quick service and I a really good solid pan

June 1, 2026
Nuovva logo

Reply from Nuovva

Hi Steffi,

Thank you for your wonderful review!
We're delighted to hear that your skillet arrived quickly. 🍳

At Nuovva, we truly care about bringing quality and joy to your cooking experience. Knowing we could help make your time in the kitchen even better means a lot to us.

Happy Cooking
The Nuovva Team ✨

Rated 2 out of 5 stars

I've had seasoned cast iron pans before…

I've had seasoned cast iron pans before but, food are sticking to the ones I bought?

May 18, 2026
Nuovva logo

Reply from Nuovva

Hi Mark,

We're really sorry to hear about your experience. We understand how dissapointing it is when a cast iron pan doesn't perform the way you expect, especially if you've used seasoned cast iron cookware before. This is not the experience we hoped you'd have.

We've reached out to you directly and would appreciate it if you could send us some photos of the pan so we can take a closer look. We'd like to better understand what's happening and help you get the best from your pan, or make things right if something isn't as it should be.

Thank you for your patience, and we look forward to resolving this for you.

Kind regards,
The Nuovva Team

Rated 5 out of 5 stars

Great product at a great price

Great product at a great price, but what I am most impressed with is their customer service. The first Dutch oven arrived with damage to both the lid and the main body, most likely caused by shipping. After one email with images, their customer service team sent out a replacement without any fuss whatsoever. Things can from time to time go wrong, but it's how you deal with issues that counts, not the issue itself. The way they dealt with the issue was perfect. Big thank you to Cherri for all your help.

June 5, 2026
Unprompted review
Nuovva logo

Reply from Nuovva

Hi Andrew,

Thank you so much for the fantastic review!
We are glad you love your new Nuovva cast iron Dutch oven.

Things can definitely happen during shipping, but having great customer service is something we pride ourselves in. I will pass your kind words along to Cherri. She will be thrilled to hear she made the replacement process fuss-free for you! 🙌

Your feedback means the world to us.

Happy cooking,
The Nuovva Team

Rated 5 out of 5 stars

20 + 28cm stainless steel frypan set…

20 and 28cm stainless steel frypan set arrived well packaged. Beautiful pans, solidly built…very happy.

March 6, 2026
Nuovva logo

Reply from Nuovva

Hi George,

Thanks for the review!
We’re thrilled you love the quality and design of your Nuovva stainless steel frypan set.
We take great pride in delivering top-quality cookware.

Thanks for choosing Nuovva, and enjoy your new kitchenware!

Best wishes
The Nuovva Team

Rated 5 out of 5 stars

Love it!!

Love it!!! Beautiful and perfect to use!

May 28, 2026
Nuovva logo

Reply from Nuovva

Hi Vivien,

Thank you for the awesome review.

We are absolutely thrilled that our cast-iron cookware is a hit in your kitchen! 🤩That orange bread loaf pot is definitely a looker, and we love hearing that it cooks just as beautifully as it looks. 🍞✨

Honestly, nothing beats the smell of fresh bread filling the kitchen!
Happy baking! 🙌

Best wishes
The Nuovva Team

Rated 5 out of 5 stars
Nuovva logo

Reply from Nuovva

Hi John,

Thank you so much for the wonderful review!
We are absolutely thrilled to hear that you are loving your new Nuovva kitchenware.😊
If you ever need anything else for your kitchen just let us know.

Thank you for choosing Nuovva!

Best wishes,
The Nuovva Team

Rated 5 out of 5 stars

Stainless steel knives are really good

Stainless steel knives are really good. Customer service very attentive. Thankyou

June 4, 2026
Unprompted review
Nuovva logo

Reply from Nuovva

Hi Shannon,

We are thrilled to hear that you love your Nuovva stainless steel knives. Our team works hard to create high-quality kitchenware that makes cooking a joy.

Providing exceptional customer service is something we deeply pride ourselves on. I will be sure to pass your kind words along to our support team. Your satisfaction is our top priority.

Thanks again for choosing Nuovva.

Warmest regards,
The Nuovva Team

Rated 5 out of 5 stars

I haven’t used them yet but I like what…

I haven’t used them yet but I like what I see thanks

May 26, 2026
Nuovva logo

Reply from Nuovva

Hi Louvaine,

Thank you so much for the wonderful review! 😍
We can't wait for you to try them out, and we're super confident you're going to love using them just as much!

Happy cooking, and thanks again for choosing us! ✨

Warmest regards,
The Nuovva Team

Rated 5 out of 5 stars

Very good service

Very good service

May 25, 2026
Nuovva logo

Reply from Nuovva

Hi Abida,

Thank you so much for the lovely shout-out.
We're so glad you had a great experience with us. 😊

Happy cooking,
The Nuovva Team

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