I had a nightmare with the Evri delivery but Cherri at Nuovva customer services was amazing, kept me updated and arranged a replacement order which came the following day. I haven’t used the pans yet... See more
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Where great cookware meets everyday cooking joy.
Nuovva was born from a simple belief: cooking should feel effortless and quality cookware should never be out of reach. Founded by former professional chef Emily Goldsmith, Nuovva takes inspiration from real kitchens and real cooks. Whether you’re preparing weekday meals or perfecting a signature dish, your cookware should support you - not slow you down.
After years working in top London restaurants and private kitchens across the US, Emily saw the same challenge everywhere: brilliant cooks using sub-par equipment that cost far too much. Nuovva was created to change that, delivering professional-grade performance, incredible durability and beautiful modern design at a price that makes sense.
Every collection is engineered for heat distribution, comfort, balance and ease of use. No harmful pollutants like PFAs, just cookware you’ll love to cook with every day.
Whatever your cooking style, we make cookware designed to elevate it.
With 15,000+ five-star customer reviews, we’re proud not just of our products but of the community behind them: families, home cooks, students, professionals and food lovers across the world.
Nuovva isn’t just a brand. It’s a growing movement of people who believe that good cookware matters. We listen, improve and innovate based on real customer feedback, because the best kitchens are built together.
Welcome to Nuovva: let’s make cooking extraordinary, one meal at a time.
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Real Benefits. Real Cooking Joy.
London, United Kingdom

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So one of my pans cracked. However, the service to replace this was excellent so I have upgraded to a 4 from my original review. 4 stars for customer service and the first delivery was also good. Maybe unlucky with the first pan so will see how it goes with the new pan.
Bought cast iron two pans from Nuovva. One of them, with light use, cracked right through bottom of pan. Contacted Nuovva as allegedly the pans have a warranty but have heard nothing. I would be wary of buying pans from them that crack and then no replacement

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Reply from Nuovva
Speedy shipping and amazing product. Highly recommend!

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Love my new knifes they are very classy and look nice on my work top. The down side is there are four steak knifes which is a waste because I would have preferred to have a variety of knife to use.

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Good after sales care! My pan I purchased was actually not non-stick, so they gave me a full refund, and instructed me to keep the pan. I am very impressed with their prompt customer service, and no quibble refund. This leads me to believe they put their customers first! Very professional.

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Great selection of Dutch ovens in great colours. Delivered very quick. I'm not paying le creuset prices. Currently have a Ragu on the stove in my big nuovva Dutch oven. Honestly could do with an even larger one 36 inches or more as I batch cook at home. Great Dutch ovens and the price and delivery, two thumbs up thanks all at nuovva.

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Reply from Nuovva
Shipped them to Canada with no issues! They are fantastic!

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I've had seasoned cast iron pans before but, food are sticking to the ones I bought?

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Great product at a great price, but what I am most impressed with is their customer service. The first Dutch oven arrived with damage to both the lid and the main body, most likely caused by shipping. After one email with images, their customer service team sent out a replacement without any fuss whatsoever. Things can from time to time go wrong, but it's how you deal with issues that counts, not the issue itself. The way they dealt with the issue was perfect. Big thank you to Cherri for all your help.

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20 and 28cm stainless steel frypan set arrived well packaged. Beautiful pans, solidly built…very happy.

Reply from Nuovva
Stainless steel knives are really good. Customer service very attentive. Thankyou

Reply from Nuovva
I haven’t used them yet but I like what I see thanks

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