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Nuovva Reviews 

830
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 797 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, often noting they are well-made and offer excellent value for money. Many people also highlight the efficient delivery service, with items arriving quickly and as expected. Furthermore, the exceptional customer support receives frequent commendation for promptly resolving issues and providing helpful advice, ensuring a smooth overall experience. However, some people mentioned that certain products, particularly frying pans, did not live up to their non-stick claims, with food sticking despite following instructions.

What people talk about most

Product

Customers had positive experiences with product quality, often praising the durability, appearance, and value... See more

Quality

Consumers find quality to be positive, with many reviewers praising the good quality, durability, and solid... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Customer service

People report positive experiences with customer service, highlighting the team's responsiveness,... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great value and affordability of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a nightmare with the Evri delivery but Cherri at Nuovva customer services was amazing, kept me updated and arranged a replacement order which came the following day. I haven’t used the pans yet... See more

Company replied

Rated 5 out of 5 stars

This is my second purchase from Nuovva and, just like the first, I absolutely love it. I initially bought the smaller loaf tin, but as I started baking larger loaves, I decided to purchase the bigge... See more

Company replied

Rated 5 out of 5 stars

These pans are absolutely brilliant, wish we had known about them before and not wasted money on other products. Had a delivery issue which was not their fault and Cherri sorted it out brilliantly.... See more

Company replied

Rated 5 out of 5 stars

Bought the Skillet set, followed all instructions and so far everything has held up brillliantly, fantastic value for brilliant quality. Also bought the carbon and standard knife sets, again amazing... See more

Company replied



Company details

  1. Kitchen Supply Store
  2. Chinaware Store
  3. Countertop Store
  4. Home Goods Store

About Nuovva

Written by the company

Nuovva Cookware

Welcome to Nuovva

Where great cookware meets everyday cooking joy.

Nuovva was born from a simple belief: cooking should feel effortless and quality cookware should never be out of reach. Founded by former professional chef Emily Goldsmith, Nuovva takes inspiration from real kitchens and real cooks. Whether you’re preparing weekday meals or perfecting a signature dish, your cookware should support you - not slow you down.

After years working in top London restaurants and private kitchens across the US, Emily saw the same challenge everywhere: brilliant cooks using sub-par equipment that cost far too much. Nuovva was created to change that, delivering professional-grade performance, incredible durability and beautiful modern design at a price that makes sense.

Every collection is engineered for heat distribution, comfort, balance and ease of use. No harmful pollutants like PFAs, just cookware you’ll love to cook with every day.

Cookware for Every Kitchen

  • Granite – everyday ease, non-stick convenience
  • Stainless Steel – precision, control and longevity
  • Cast Iron – unmatched heat retention and flavour

Whatever your cooking style, we make cookware designed to elevate it.

With 15,000+ five-star customer reviews, we’re proud not just of our products but of the community behind them: families, home cooks, students, professionals and food lovers across the world.

Nuovva isn’t just a brand. It’s a growing movement of people who believe that good cookware matters. We listen, improve and innovate based on real customer feedback, because the best kitchens are built together.

Welcome to Nuovva: let’s make cooking extraordinary, one meal at a time.

Built for Kitchens That Work

Written by the company

Quality You Can See, Performance You Can Trust
Nuovva crafts cookware that combines thoughtful design, lasting functionality and effortless usability. Every pan and pot is engineered for real kitchens and real cooks, whether you’re experimenting with recipes, cooking for family or hosting friends.

Why Choose Nuovva

Real Benefits. Real Cooking Joy.

  • Effortless Cooking: smart design that makes prep and cleanup easier.
  • Healthier Meals: precise heat and non-toxic materials preserve nutrients.
  • Versatile Collections: cookware that adapts to any recipe or kitchen style.
  • Time-Saving Performance: fast, even heating so dishes cook perfectly.
  • Long-Term Value: professional-grade quality without the premium price.

Contact info

Promotion box for Nuovva

Seasonal Sale Continues 🔥

Professional-grade cookware, now half price for a limited time

4.5

Excellent

TrustScore 4.5 out of 5

830 reviews

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Replied to 97% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(830)

820 reviews in the last 12 months

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Rated 2 out of 5 stars

Delivery was great and I was delighted…

Delivery was great and I was delighted with the overall appearance of the pans . I found a fault in the bottom of the large pan and sent an email but not heard anything from them for 10 days? Don’t want to use this pan in case it gets worse?

May 15, 2026
Nuovva logo

Reply from Nuovva

Hi Mrs Geggie,

We’re so sorry to hear about the issue with your large pan.

We want to get this sorted for you properly.
We’ve reached out to you directly so we can take a closer look at what happened and get the best solution worked out for you as quickly as possible.

Thank you so much for your patience with us,

The Nuovva Team

Rated 5 out of 5 stars

Pans are good and made cooking easy for me.

Pans are good. Made my cooking easy

May 7, 2026
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Reply from Nuovva

Hi Julia,

We’re absolutely delighted to hear this!
Everyday cooking shouldn’t feel like a chore, so knowing our pans have made things that bit easier for you in the kitchen is exactly what we love to hear. 😊

Thank you so much for taking the time to share your lovely review with us. We hope you continue to enjoy whipping up delicious meals with them!

Here’s to many more effortless and delicious meals,
The Nuovva Team

Rated 5 out of 5 stars

Good quality.

Good quality product. It's a pleasure to cook. Delivered with care.

May 7, 2026
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Reply from Nuovva

Hi Andreea,

We’re absolutely thrilled to hear this! 😊
There is nothing better than when cooking feels like a total pleasure, so we are so glad your new product is delivering that Nuovva experience for you.

It's also great to hear that it arrived safely and was delivered with care. Thank you so much for taking the time to share your lovely review with us!

Happy cooking,
The Nuovva Team

Rated 5 out of 5 stars

High Quality, fair price.

Excellent products and service. Highly recommend.

May 18, 2026
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Reply from Nuovva

Hi Jeremy,

We’re so pleased to hear this!
Thank you for the high recommendation. We always aim to deliver top-notch quality alongside great service, so knowing we hit the mark for you really means a lot to the team. 😊

We hope your new cookware brings you plenty of fantastic meals!

Happy cooking,
The Nuovva Team

Rated 5 out of 5 stars

I absolutely lovely my Dutch oven

I absolutely lovely my Dutch oven. I got my favourite colour dark green 💚. I keep stroking it 🤣🤣

May 18, 2026
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Reply from Nuovva

Hi Rachael,

Honestly, this response has absolutely made our day! 😂
We love that you're obsessed with the dark green—it really is a stunning colour, , so we totally get the temptation to keep stroking it! 💚

The Dutch oven is such a brilliant kitchen companion, and we’re so thrilled it’s brought some extra joy to your countertop. Hopefully, it cooks every bit as beautifully as it looks.

Thank you so much for putting a massive smile on our faces!

Wishing you lots of delicious meals ahead,
The Nuovva Team

Rated 4 out of 5 stars

Great set of saucepans

Great set of saucepans, really like them except they're depth. They're a bit shallow but of good quality.

May 18, 2026
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Reply from Nuovva

Hi Tina,

We’re really pleased you’re happy with the quality of your new saucepan set!😊

We really appreciate the feedback about the depth.
Knowing that they feel a bit shallow for you is super helpful for us as we look at ways to improve our designs for future ranges.

Hopefully, they are still getting plenty of use on your hob.
Thanks again for sharing your thoughts with us!

Happy cooking,
The Nuovva Team

Rated 5 out of 5 stars
Nuovva logo

Reply from Nuovva

Hi Mrs Amla,

It's great when things arrive exactly when they should 😊. Hope you enjoy your new cookware.

Here's to many great dishes,
The Nuovva Team

Rated 5 out of 5 stars

Great pot ,good quality I am really…

Great pot ,good quality I am really happy with this and definitely I will buy more

May 4, 2026
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Reply from Nuovva

Hi Virginia,

It sounds like your new pot has made a good first impression already. We’ll be here when you’re ready for the next addition 😊.

See you soon,
The Nuovva Team

Rated 5 out of 5 stars

Fantastic kitchen utensils

I have researched frying pans recently and the Nuovva were the best I could find for my hob- easy to clean after use and holds the non stick surface. A joy to use and 3 sizes to suit your cooking.

May 15, 2026
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Reply from Nuovva

Hi Gloria,

What a fabulous read, thank you. It sounds like you did your homework before choosing, so it’s especially nice to hear the frying pan set has lived up to expectations. Having the right size for whatever’s on the menu always makes life easier 😊.

We hope to see you again soon,
The Nuovva Team

Rated 1 out of 5 stars

Nuovva costumer service was very…

Nuovva costumer service promised to give a full refund of £81 but unfortunately they only give £27 very disappointing all the pots I bought from them are so sticky and they changed colour after only few use I made few videos and pictures of the issue I sent them over to nuovva but the problem didn't get solve

May 21, 2026
Unprompted review
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Reply from Nuovva

Hi Mrs Morchid,

Thank you for your kind words. We’re sorry again there was an issue to begin with, but really pleased we could get everything resolved for you quickly and fairly in the end.

Best wishes,
The Nuovva Team

Rated 5 out of 5 stars

Nuovva have been brilliant

Nuovva have been brilliant! Especially Cherri who took on the responsibility of resolving the initial issue. I have received replacement frying pans and the whole process was very smooth!
Thank you

May 21, 2026
Unprompted review
Nuovva logo

Reply from Nuovva

Hi Freda,

We're sorry again about the initial issue, but we’re really pleased Cherri could get everything sorted and make the replacement process smooth and stress-free for you. We hope you’re now enjoying your new frying pans 😊.

Happy cooking,
The Nuovva Team

Rated 5 out of 5 stars

Customer Service was fantastic

Customer Service was fantastic, prompt and very professional. Although it was somewhat difficult to find HOW to contact customer service, once I tracked down that information, they were wonderful to work with and addressed my problems is a courteous and expeditious manner. Would definitely buy their products and continue to work with this Company. The Customer Support representative, Cherri, is a credit to and bright gold star for the organization, and should be highly commended for her helpfulness and responsiveness.

May 20, 2026
Unprompted review
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Reply from Nuovva

Hi Matthew,

This review really made our day! We’re really happy Cherri was able to help get everything sorted for you and make the experience a positive one in the end. We also really appreciate your honest feedback about finding our contact details - that’s genuinely useful and something we’ll take on board. I’ll make sure Cherri sees your kind words ⭐.

We hope to see you again soon,
The Nuovva Team

Rated 5 out of 5 stars

Looks great

Looks great. Haven’t cooked with it yet though I’m sure it will be fine. Quick delivery

May 13, 2026
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Reply from Nuovva

Hi Jane,

That sounds promising, first impressions definitely count 😊. We’re really pleased your cast iron arrived quickly and looked beautiful straight out of the box, the green is such a lovely choice.
Hopefully it cooks every bit as well as it looks.

Happy cooking,
The Nuovva Team

Rated 5 out of 5 stars

Always wonderful service from such a…

Always wonderful service from such a fantastic product and company

May 1, 2026
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Reply from Nuovva

Hi Ainslie,

The cast iron deep Dutch oven is one of those pieces that quickly becomes a chefs favourite, so we’re really pleased you’re enjoying both the cookware and the service 😊.

Happy cooking,
The Nuovva Team

Rated 5 out of 5 stars
Nuovva logo

Reply from Nuovva

Hi Leanne,

Thanks for leaving us a review. There really is something nice about finding cookware that feels right from the start. Your cast iron cookware picks are the kind of pieces that quickly become everyday favourites in the kitchen.

Happy cooking,
The Nuovva Team

Rated 5 out of 5 stars

Problem sorted

Had a small problem and they sorted it out very quickly, impressed

May 18, 2026
Unprompted review
Nuovva logo

Reply from Nuovva

Hi Susan,

Thanks for your lovely review. We're so glad we could get everything resolved quickly and leave you with a better experience in the end.

Happy cooking,
The Nuovva Team

Rated 2 out of 5 stars

I want to be honest

I want to be honest, food sticks to them and gets stuck very easily.😔

May 12, 2026
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Reply from Nuovva

Hi Olena,

We’re really sorry to hear this. Everyday cooking shouldn’t feel like a struggle, so we completely understand your disappointment when food keeps sticking and the pans aren’t giving you the nuovva experience. We’ve reached out directly so we can take a closer look and help get things sorted for you.

Thanks for your patience,
The Nuovva Team

Rated 1 out of 5 stars

I still haven’t received my order your…

I still haven’t received my order your taking the piss

May 9, 2026
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Reply from Nuovva

Hi Elliot,

We’re really sorry about this. We completely understand your frustration and honestly, we’d be annoyed too if we were waiting on an order with no parcel in sight. We’ve looked into it and arranged a replacement via express delivery so you’re not left waiting any longer. Again, we’re sorry for the experience and appreciate you giving us the chance to put it right.

Best wishes,
The Nuovva Team

Rated 1 out of 5 stars

Not happy with the quality

Not happy with the quality

May 11, 2026
Nuovva logo

Reply from Nuovva

Hi Patrycja,

We’re sorry to hear your order hasn’t lived up to expectations. We’ve contacted you directly so we can take a closer look at the quality concerns and work towards the best solution for you.

Thanks for your patience,
The Nuovva Team

Rated 5 out of 5 stars

Quality super

May 12, 2026
Nuovva logo

Reply from Nuovva

Hi Vaida,

We love this 💗 thank you. Sounds like you’ve gone all in with the deep and shallow cast iron Dutch ovens 😊, they really do make a lovely combination in the kitchen.

Happy cooking,
The Nuovva Team

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