I had a nightmare with the Evri delivery but Cherri at Nuovva customer services was amazing, kept me updated and arranged a replacement order which came the following day. I haven’t used the pans yet... See more
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Where great cookware meets everyday cooking joy.
Nuovva was born from a simple belief: cooking should feel effortless and quality cookware should never be out of reach. Founded by former professional chef Emily Goldsmith, Nuovva takes inspiration from real kitchens and real cooks. Whether you’re preparing weekday meals or perfecting a signature dish, your cookware should support you - not slow you down.
After years working in top London restaurants and private kitchens across the US, Emily saw the same challenge everywhere: brilliant cooks using sub-par equipment that cost far too much. Nuovva was created to change that, delivering professional-grade performance, incredible durability and beautiful modern design at a price that makes sense.
Every collection is engineered for heat distribution, comfort, balance and ease of use. No harmful pollutants like PFAs, just cookware you’ll love to cook with every day.
Whatever your cooking style, we make cookware designed to elevate it.
With 15,000+ five-star customer reviews, we’re proud not just of our products but of the community behind them: families, home cooks, students, professionals and food lovers across the world.
Nuovva isn’t just a brand. It’s a growing movement of people who believe that good cookware matters. We listen, improve and innovate based on real customer feedback, because the best kitchens are built together.
Welcome to Nuovva: let’s make cooking extraordinary, one meal at a time.
Written by the company
Real Benefits. Real Cooking Joy.
London, United Kingdom

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Delivery was great and I was delighted with the overall appearance of the pans . I found a fault in the bottom of the large pan and sent an email but not heard anything from them for 10 days? Don’t want to use this pan in case it gets worse?

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I absolutely lovely my Dutch oven. I got my favourite colour dark green 💚. I keep stroking it 🤣🤣

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Great set of saucepans, really like them except they're depth. They're a bit shallow but of good quality.

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Great pot ,good quality I am really happy with this and definitely I will buy more

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I have researched frying pans recently and the Nuovva were the best I could find for my hob- easy to clean after use and holds the non stick surface. A joy to use and 3 sizes to suit your cooking.

Reply from Nuovva
Nuovva costumer service promised to give a full refund of £81 but unfortunately they only give £27 very disappointing all the pots I bought from them are so sticky and they changed colour after only few use I made few videos and pictures of the issue I sent them over to nuovva but the problem didn't get solve

Reply from Nuovva
Nuovva have been brilliant! Especially Cherri who took on the responsibility of resolving the initial issue. I have received replacement frying pans and the whole process was very smooth!
Thank you

Reply from Nuovva
Customer Service was fantastic, prompt and very professional. Although it was somewhat difficult to find HOW to contact customer service, once I tracked down that information, they were wonderful to work with and addressed my problems is a courteous and expeditious manner. Would definitely buy their products and continue to work with this Company. The Customer Support representative, Cherri, is a credit to and bright gold star for the organization, and should be highly commended for her helpfulness and responsiveness.

Reply from Nuovva
Looks great. Haven’t cooked with it yet though I’m sure it will be fine. Quick delivery

Reply from Nuovva
Always wonderful service from such a fantastic product and company

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Had a small problem and they sorted it out very quickly, impressed

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I want to be honest, food sticks to them and gets stuck very easily.😔

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I still haven’t received my order your taking the piss

Reply from Nuovva
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