Nurojit Reviews 270

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers had a great experience with this company. Many customers praise the product's quality, noting it is effective and provides noticeable benefits such as increased energy and improved sleep. People often describe it as the best shilajit they have tried, even after experimenting with other brands for years. Reviewers also highlight excellent customer service, with fast replies and consistent updates, and appreciate the quick delivery. However, some customers experienced significant issues with delivery, reporting long wait times, lost orders, and products not arriving at all. There were also complaints about customer service regarding unresolved issues and lack of proper communication. A few people also found the product's taste unpleasant and did not experience the advertised results.

What people talk about most

Product

Consumers find product to be ambiguous, with many praising its quality and effectiveness, noting increased... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the product's... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising very good and fast... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing significant frustration regarding... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Amazing product dont get me wrong, one of the best shilajit brands ive used. ONLY critisism i have is that they do take AGES to deliver, i always have to wait over 2-3 weeks for it to arrive which is... See more

Rated 4 out of 5 stars

I placed my order on July 29, 2025, but I still haven’t received anything. The tracking link shows that the package is with the Dutch postal service, but when I called them, they said they have no r... See more

Company replied

Rated 3 out of 5 stars

I wish the product had been sent via courier, as apposed to Canada Post, which was on strike at the time. It just took a lot longer to arrive than expected. I have been taking this product for a... See more

Rated 5 out of 5 stars

I purchased my first jar simply for overall wellness, energy etc. After a number of weeks taking it with my coffee every morning, I noticed a considerable improvement in my body shape post workout and... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Written by the company

Nurojit - Elevate Your Health with Shilajit Welcome to Nurojit! We're your Shilajit experts, and we're here to supercharge your health naturally. Join our community of satisfied customers who have unlocked the secret to vitality with our premium Shilajit supplement. Discover the Nurojit difference today!


Contact info

3.8

Great

TrustScore 4 out of 5

270 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

I paid for the “buy 2 get 1 free” and…

I paid for the “buy 2 get 1 free” and only received one bottle in total. I have followed up many times with them but have received no reply. Disappointing.

October 20, 2024
Nurojit logo

Reply from Nurojit

Hi
We’re truly sorry for the issue with your order and the lack of response you’ve experienced—that’s not the standard we hold ourselves to. Please email us at info@nurojit.com with your order details, and we’ll make this right immediately.

We value your trust and patience, and we’ll ensure this is resolved as quickly as possible.

Best regards,
The NuroJit Team

Rated 5 out of 5 stars

False claim money back guarantee

False claim money back guarantee
They never reply on there emails
Finally they refund
Worst customer service

December 17, 2024
Unprompted review
Nurojit logo

Reply from Nurojit

Hi Himanshi,

We’ve reached out to you directly regarding your concern and are committed to resolving this as quickly as possible. At NuroJit, we stand by our guarantees and want to ensure you have the experience you deserve.

If you have any further questions or need assistance, please don’t hesitate to reply to our message or email us at info@nurojit.com.

Thank you for your patience and understanding.

Best regards,
The NuroJit Team

Rated 5 out of 5 stars

Refund of order

Refund of order was made in some time but I received full amount. I guess they had some issue in fulfilling my order but they did the right thing by refunding it.

December 15, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY, THEY WILL TAKE YOUR MONEY AND YOU WON’T GET ANYTHING

I have made an order on 22nd of November 2024 and I STILL HAVEN’T received my order!! Order no #34209. How it’s even possible? It’s near 2025!!! It’s embarrassing Nurojit, is this how you do business??Is this how you treat your customers?? You have so many bad reviews and you still not trying to sort the things right?? I am very disappointed of this company!!! They didn’t even bother to answer to my almost 10 emails sent!!! I want a full refund! I have paid you almost $250! Give me my money back you crooks!!!

December 13, 2024
Unprompted review
Nurojit logo

Reply from Nurojit


Hi Ricky,

We sincerely apologize for the delay and frustration caused. This is not the experience we want for our customers.

We’ve reached out to you directly via email to resolve this urgently. Please check your inbox, including spam folders.

Thank you for your patience—we’re committed to making this right.

Best regards,
The NuroJit Team

Rated 1 out of 5 stars

Total scam

Total scam. I did not receive my product. The only thing that was delivered from them, were stupid apology e-mails. I don't recommend it to anyone.

November 25, 2024
Unprompted review
Nurojit logo

Reply from Nurojit

Hi Arny,

We sincerely apologize for the frustration and disappointment caused by your experience. This is not the standard we aim to uphold.

We’ve reached out to you directly via email to resolve this matter promptly. Please check your inbox, including spam or junk folders.

Thank you for your patience—we’re committed to making this right.

Best regards,
The NuroJit Team

Rated 5 out of 5 stars

Massive difference in our energy which…

Massive difference in our energy which we noticed more when we ran out of gummies!!! My husband and I have been having the blueberry gummies for the past few months, not only are they tasty but they actually work. Very impressed with this product, value, taste and mostly the results.

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

This is a fraud

This is a fraud. I ordered in November 2 and they don´t answer my mails!!

December 11, 2024
Unprompted review
Nurojit logo

Reply from Nurojit


We sincerely apologize for the frustration and concern this situation has caused. We understand how upsetting it is to feel ignored, especially after reaching out multiple times.

We’ve followed up again to ensure your order from November 2nd is properly addressed and resolved as quickly as possible. Please know we’re fully committed to making this right.

Thank you for your patience and understanding.

Best regards, NuroJit Support

Rated 1 out of 5 stars

This company is beyond shocking I…

This company is beyond shocking I ordered the 3 for 2 jars of there capsules on 28th October and since have received absolutely nothing other than a few emails apologising for the delay and a refund of £15 out of the £105 I originally spent with them..have since emailed them back now 5 times in the last 2 weeks asking them where the hell is my order which seems to keep falling on deaf ears.. truly disgusting company and my honest advice to anyone is STAY WELL CLEAR!!!!

December 10, 2024
Unprompted review
Nurojit logo

Reply from Nurojit

Hi Paul,

We’re truly sorry for the delay and lack of communication—that’s not the experience we want for our customers.

We’ve reached out to you directly via email to resolve this issue as a priority. Please check your inbox, including spam or junk folders.

Thank you for your patience, and we’re committed to making this right.

Best regards,
The NuroJit Team

Rated 1 out of 5 stars

7:48

7:48
< Inbox
3 Messages
Are You Keeping Up?
Hi Gary,
We apologize sincerely for the delay in delivering your order and any inconvenience this may have caused. We understand your concern and we assure you that we are working diligently to resolve the situation.
We kindly request you to wait for one more week as there might be some unforeseen circumstances that have caused the delay. We are doing everything in our power to expedite the delivery process and ensure that your order reaches you as soon as possible.
However, if by the end of next week the order is still not delivered, we encourage you to reach out to us again so we can provide the best solution.
Please accept our sincere apologies once again for any inconvenience caused by this delay. Our priority is your satisfaction, and we are doing everything we can to rectify the situation.
Thank you for your understanding and patience.
Best regards,
NuroJit Team

This is what I have received for the same issue. Been almost 3 months and no product. WTF

December 9, 2024
Unprompted review
Nurojit logo

Reply from Nurojit


We’ve reached out again to address this issue and ensure it’s properly resolved as soon as possible. We understand how frustrating this situation must be, and we’re committed to making things right.

Thank you for your patience and understanding as we work to sort this out.

Best regards, NuroJit support

Rated 1 out of 5 stars

I have emailed NuroJit several times…

I have emailed NuroJit several times about doubling my order, paying for it and not getting a single response.
Your company is a sham!
How many times could I possibly get in touch when you refuse to address the issue.
You have taken my money and not responded to your error. I want this rectified…today!

November 29, 2024
Unprompted review
Nurojit logo

Reply from Nurojit

Hi Brenda,

We sincerely apologize for the frustration caused by this situation and the lack of response—that’s not the experience we want for our customers.

We’ve reached out to you directly via email to address and resolve this issue immediately. Please check your inbox, including spam or junk folders.

Thank you for your patience, and we’re committed to making this right today.

Best regards,
The NuroJit Team

Rated 3 out of 5 stars

My order just never showed up been…

My order just never showed up been waiting over a month. Sent them a ton of emails still nothing not even a reply.
After I made this post they immediately got a hold of me and got my order in the mail offered me a discount To take this review down which I declined. I have since received my order and all seems to be well. I feel that I shouldn't have had to give them a bad review to get my order. I can not review there product because I haven't tried it yet but it all seems legit.

December 4, 2024
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointing Experience - Avoid This Company

I had an extremely frustrating experience with Nurojit and cannot recommend this company. I placed an order with extra payment for expedited shipping, as I was staying at the delivery address temporarily. Despite this, the company failed to ship the order on time.

I contacted their customer support multiple times through various channels to request a cancellation and a full refund, as no one is currently at the address. To my dismay, I received no response whatsoever. Their complete lack of communication and disregard for customer concerns is unacceptable.

As of now, my refund has not been processed, and the issue remains unresolved. This level of service is unprofessional and unacceptable. I strongly advise against ordering products from Nurojit. Save yourself the hassle and look elsewhere.

December 5, 2024
Unprompted review
Nurojit logo

Reply from Nurojit


Hi AT,

We deeply apologize for the frustration and inconvenience caused by this experience. This is absolutely not the standard we strive to uphold, and we understand how disappointing this situation must be.

We’ve reached out to you directly via email to address your concerns and work towards a resolution immediately. Please check your inbox, including spam or junk folders.

Your satisfaction is important to us, and we’re fully committed to making this right.

Best regards,
The NuroJit Team

Rated 4 out of 5 stars

Nurojit is the real thing

I discovered Shilajit about two years ago,i’ve tried other brands before discovering Nurojit and i can feel a difference in my cognitive fonctions ,more focused,sleep better without interruptions,gut health,testosterone levels are way higher and better sex drive plus more energy then ever . I recommend it to everyone who is looking to improve their health and wellbeing.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

IT REALLY WORKS!

UNTIL NOW, I HAVE USED NUROJIT FOR THREE WEEKS, RESTED FOR THREE WEEKS AND HAVE STARTED AGAIN ON MY FIRST WEEK. I HAVE SEEN CLEAR CHANGES IN MY SKIN TONE AND SMOOTHNESS, MY ENERGY HAS BOOSTED AND MY SLEEP IS DEEPER.
I ALREADY ORDERED BLACK HONEY AND ASHWAGANDA WITH THE FIRM BELIEF THAT IT WILL GIVE ME MANY BENEFITS.
THANK YOU NUROJIT!

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

I have been using Shilajit for 2 years…

I have been using Shilajit for 2 years tried 8 different brands and nurojit is the best I’ve tried. Sleeping better. Helping with menopause symptoms. No morning brain fog. So much energy. I recommend this to anyone. A dab will do ya

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

Impressed with results

Well, I've been using it for about 2 months. I was skeptical but I have to admit that I'm impressed and happy with the results. I'm 62 and one thing I've noticed is the difference in my skin and the reduction in saggyness, I'm extremely impressed. I got my son in law on it, I'm sure he'll love it.

November 30, 2024
Unprompted review

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