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Rated 5 out of 5 stars

I have a good experience with them , they paid on time never short paid and all the coordinators and manager in the office are very good nice to staff, they to to staff with respect so, I love Li... See more

Rated 1 out of 5 stars

I had a really terrible experience with this company (Hastings). Inexperienced staff, absolutely none of my needs were met (meals and personal care). None of the carers drove which was a main request.... See more

Rated 5 out of 5 stars

I have been working with Nurseplus Liverpool branch for over a year now, my experience with them has been a fantastic one. The office staff are all good, they treat me with respect and they prioritiz... See more

Company replied

Rated 5 out of 5 stars

Been working with them over two years now, they have always been so helpful. Olly did my referencing within minutes that took a lot of stress out of me. David and Laura are amazing always helped me ou... See more

Company replied

Company details

  1. Recruitment Service

Written by the company

Nurseplus is a leading provider of nursing and care services to the Health and Social care sector. Nurseplus has been operating since 2005 and we pride ourselves on offering flexible work for our staff people who are passionate about delivering quality care and providing a high standard of agency care staff to our clients.


Contact info

4.0

Great

TrustScore 4 out of 5

65 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Nurseplus are fantastic!

I have been a nurseplus care assistant / support worker from 2018 - current. I’ve worked with Harlow, Woking and Preston branches.
All office staff have been extremely helpful, professional and knowledgable. They have 24/7 oncall to support us (important when lone working) and are very supportive and kind.
They always strive to get you the shifts you want and they don’t pressure you if you don’t want to work a certain shift or at a certain place.
They pay weekly, have generous pay rates and pay holiday pay.
Their training is robust and thorough and their courses extend beyond the standard mandatory units to include first aid, diabetes, care, medication administration and epilepsy and more. They also support you through the NVQ.
Easy sign up and constant ongoing support.
The best agency I have worked for by far.

October 25, 2022
Unprompted review
Rated 5 out of 5 stars

Nurseplus Review

I have been dealing with Nurseplus Rayleigh ofice for about 3 months now. Have to say the ladies in the office know their business and are very professional. I know sometimes they cannot do what is needed to get the job done but that is due to extenuating circunstances, Will always use Nurseplus for my business needs.

February 18, 2022
Unprompted review
Rated 1 out of 5 stars

Appalling communication

Appalling communication, carers constantly letting us down, unable to get through on phone, no apologies for missing care visits, terrible time keeping, different carer every time. Truly dreadful service.

December 18, 2020
Unprompted review
Rated 5 out of 5 stars

I am really pleased to have started…

I am really pleased to have started work with this company. The management staff are so professional, kind, helpful and friendly.
The process of joining the team was super easy and I received all the training and support I needed.
A great company to work for and they really do care for their clients.

January 4, 2020
Unprompted review

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