What is going on with NbN!! - rationing the amount we can purchase, bare shelves in the shops and nothing available to purchase online. I have been using them for 11 years but for the past few weeks... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Recieved two boxes of chicken necks, 8 in one box, 4 in the other. This an edit to order as delivery was running late. Due to a fire on one of delivery routes. Recieved both boxes leaking/thawed.... See more
Company replied
My dog tried their raw food today for the first time and absolutely loved it. It looks delicious too! Came frozen, carefully packaged, in recyclable box which the company can do, or reuse. Big shout o... See more
Company replied
Having been a loyal customer for over 11yrs I now find the lack of stock online that has been going on for absolutely months now so poor. Unfortunately it has got to a point of defrosted sachets arriv... See more
Company replied
Company details
Written by the company
When Nettie embarked on her heartfelt journey back in 2004 to improve the life quality of Fred, her cherished Boxer battling a daunting cancerous condition, little did she know that this compassionate venture would blossom into "Nurturing by Nature." Her discovery? A raw, natural diet could work wonders alongside veterinary care, not only extending Fred's life but enhancing the well being of numerous dogs and cats. Almost two decades later, Nurturing by Nature stands as a beacon of hope and health for pet owners far and wide. Based in Dorset, the dedicated team passionately upholds Nettie's legacy, crafting nutrient-rich, raw dog food that mirrors the wholesome, unprocessed meals of nature. But the love doesn't just stop there; they're committed to handpicking treats that perfectly complement these diets, ensuring a holistic approach to your pet's nutrition. What truly sets Nurturing by Nature apart isn't just their unwavering commitment to quality but also their understanding of modern-day convenience. They proudly operate four local shops, yet their heartbeat remains their bustling UK-wide delivery service. Imagine next-day doorstep delivery of premium, life-nourishing meals for your furry companions, all but a click away! This seamless blend of nature's finest and customer convenience underscores their ethos: transformative, accessible wellness for every pet. Witnessing remarkable health transformations fuels their resolve. From shiny coats, spirited tails, and joyous barks of vitality, the stories shared by an ever-growing family of pet enthusiasts are nothing short of inspiring. These tales are not just testimonials but proof that at Nurturing by Nature, every meal is a promise of prolonged health, boundless energy, and shared moments of unconditional love. Whether you're nestled in the countryside or amidst the city's hustle, rest assured, Nurturing by Nature is your go-to sanctuary for pet wellness. Here's to health, happiness, and slobbery kisses - your pet deserves nothing less. Embrace the raw revolution with Nurturing by Nature, where every bite is an ode to life!
Contact info
Ventura Place, BH16 5SW, Poole, United Kingdom
- 01202 625728
- hello@nurturingbynature.co.uk
- nurturingbynature.co.uk
3.5
Average
50 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What a lovely surprise from the…
What a lovely surprise from the delivery driver. Made my day and made me smile. Cheers for the Twix. What a lovely gesture. X
January 3, 2024
Unprompted review
Reply from Nurturing by Nature
Hi Janet, so good to hear that you enjoyed your little treat from us as thank you for your order. After all why shouldn't you get a little treat as well as your dog with all their lovely food? regards Donna
Reliable helpful always deliver
This company really looks after their customers. If I can't find what I want they go out of their way to get it for me. Give better advice than the Vets in my opinion.I had a lovely surprise in my last order Merry Xmas
December 21, 2023
Unprompted review
Reply from Nurturing by Nature
Thank you so much for your lovely review we really appreciate it. Emma
Delighted!!!
What an absolutely marvellous company this is, I just can't sing their praises highly enough!!
Quality, freshness, individual product packaging, delivery packaging, delivery itself and customer service are all totally spot-on!!
They clearly know their onions and fully deserve the reputation they've built so will be using from now on!!!
November 28, 2023
Unprompted review
This is the first time I have used this…
This is the first time I have used this company and what excellent service. Reasonably priced, prompt delivery and there was an extra special treat within the delivery for my four legged friend. I will definitely be returning. Thank you
October 17, 2023
Unprompted review
Reply from Nurturing by Nature
Hi Lenora, thank you for your review. I'm so glad the dispatch team sent a little extra for your pet - it's just nice to get a little something sometimes isn't it? - I'll pass on it was well received! I hope you do return - I have left a note on your account to say thanks for the review. - Emma
Appalling service or should I say lack…
Appalling service or should I say lack of. The quality of the meat was horrendous and my pet refused to eat it over the course of a few weeks ( I did give him some packet food in between, he didn’t starve ) I tried feeding it to the starving strays cats and foxes in the neighbourhood and even they turned their nose away. You can smell how rotten it is and there’s a disgusting slime all over the meat. Tried to get into contact with someone but to no avail. Avoid this company at all costs!! So disappointed
April 17, 2023
Unprompted review
Reply from Nurturing by Nature
Good morning Marzzx, thanks for taking the time to review our service - or lack of! Obviously this review is far from perfect and totally not what we'd expect as our driver is to be exceptional not appalling. Unfortunately we are unable to work out your order with your user name on here and we would like to be able to fix your opinion of us. If you have the time please contact the office team so we can resolve this for you and install some faith back in our brand. the office email is hello@nurturingbynature.co.uk and we'd love to be given the opportunity to fix it for you. Thank you - Emma
New local shop at Pamphill Wimborne…
New local shop at Pamphill Wimborne means more local to me now. Super friendly staff, great variety of natural treats for my treat crazy dog.
May 9, 2023
Unprompted review
Reply from Nurturing by Nature
Hi Kathy, thank you so much for taking the time to leave us a review for our Nurturing by Nature store at Pamphill, we were so glad to see you like the treats on sale and so does your dog! I'll pass on your lovely review to the team in-store as it's great for them to see your feedback - thanks once again - Emma
Very good service
March 24, 2023
Unprompted review
I am so happy with this
I am so happy with this. It has been great for my pets diet. They prefer it cooked but that's just cause they're not use to a raw diet but they love it nonetheless. It's been good for their fur and overall digestion.
Customer service is so friendly.
Will definitely use again
March 7, 2023
Unprompted review
Still a loyal customer
I have used this local company since it started up all those years ago, it was local to me and I used to take a monthly trip down there. Raw feeders were rare In those days and I felt so lucky to have found Nettie who made sourcing food so much easier. Fast forward to now when no longer do people think I’m mad for feeding the way I do and I’m still a regular customer but now can have it delivered on a monthly van run. The quality I haven’t found anywhere else for the price and the range and variety and standards are second to none. I trust this company 100% and know it’s properly sourced, the team and customer service can’t be faulted. Well done team and keep up the excellent work you have a customer for life.
June 24, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.