NutriVitaShop Reviews 987

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and purity of the products, often highlighting their effectiveness and competitive pricing. Many appreciate the fast and timely delivery service, noting that orders arrive quickly. People also value the option to buy in bulk, finding it cost-effective. However, some customers were dissatisfied with their orders, experiencing issues such as lost parcels, incorrect import forms leading to returns, or unexpected additional shipping charges upon delivery. A few reviewers also mentioned a decline in product quality for specific items or concerns about the origin of ingredients, despite assurances of being US-sourced.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers appreciate the purity and... See more

Quality

Customers had positive experiences with quality. Many reviewers consistently praise the high quality of... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting its speed and... See more

Price

Users describe positive interactions with price. Many customers praise the fair and affordable pricing, often... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been paying a lot more for simple vitamin C powder from a highly rated company. Not anymore. I'm always provided a C.O.A. & 3rd party testing results for all my bulk purchases. The supplement... See more

Rated 5 out of 5 stars

I have been taking Niacinamide for over 40 years (in many forms, this one from the Nutrivita Shop is by far the best!) since I was diagnosed with thrombotic thrombocytopenia, a chronic auto immune blo... See more

Rated 5 out of 5 stars

Extremely high quility nutrition, at an affordable price. No fillers, just the bare-bones essentials. You can buy them in bulk and save more that way. This site is great if you like making y... See more

Rated 5 out of 5 stars

Always love buying from Nutra Vita, have a huge selection of quality vitamins, aminos and just supplements in general. Prices are fair and quality is high. Shipping is always fast and on time. Great j... See more


Company details

  1. Beauty & Well-being

Information provided by various external sources

use the code #twitter5 for additional discounts. for questions email: info@nutrivitashop.com


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

987 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great pricing

Great pricing, Great Product.

I appreciate that they sell in bulk, it's much more cost-effective for me this way! I also really appreciate the quality and that they include a slip showing they tested the product. Thank you!

July 15, 2025
Rated 1 out of 5 stars

It didn’t work for me unfortunately

It didn’t work for me unfortunately

July 8, 2025
NutriVitaShop logo

Reply from NutriVitaShop

Hello and sorry to hear that, please contact us at info@nutrivitashop.com or reach us at (949) 232-2183 during our business hours M-F from 10am-5pm Pacific so we can get a refund sent over to you. And again thank you for the review as it greatly helps build our customer experience.

Rated 1 out of 5 stars

Been 9 days still have not got my order…

Been 9 days still have not got my order and

July 7, 2025
NutriVitaShop logo

Reply from NutriVitaShop

Hello and really sorry to hear that, we reached out to UPS and your order was delayed by bad weather, we will reach out to them tomorrow and have this sorted for you. You can always contact us at info@nutrivitashop.com or reach us at (949) 232-2183 during our business hours M-F from 10am-5pm Pacific. And again thank you for the review as it greatly helps build our customer experience.

Rated 1 out of 5 stars

Nutrivitashop Sold Me $1988.85 Worth Of Garbage Phenibut And Will Not Refund Me For My Purchase

Order #88924261
I bought 5 kg Phenibut for $1988.85 from Nutrivitashop. The Phenibut does not produce any effects other than irritability and difficulty sleeping. It does not produce euphoria. I have used Phenibut for 5 years from the reputable vendors Liftmode and Nootropics Depot and know what good Phenibut psychotropic effects should feel like. Phenibut is an enantiomer, it exists in both s-phenibut and r-phenibut forms. Only r-phenibut has psychoactive effects. This Phenibut is probably all s-phenibut, and though it will test as pure Phenibut, it will not produce the desired psychoactive effects people buy Phenibut for. The lab testing for the Certificate of Analysis is performed by the company that makes the Phenibut, not a third party lab, this is stated in the fine print at the bottom of the COA which also states "this COA should be used for informational purposes and is not intended as substitute for strict quality control analysis by the purchaser of this product"...so the COA is worthless.

I have asked to return the product in exchange for a money refund, but Nutrivitashop refuses to do this. I was unable to get a response from customer service by phone or email for 3 months until yesterday when Nutrivitashop said they would not allow me to return the item for a refund, and the person I spoke with referred to a no return of open items policy introduced during the Covid pandemic listed on the Nutrivitashop's product return page on their site...THE COVID PANDEMIC IS OVER!!! I just lost $1988.85 US dollars plus shipping, credit card money conversion to Canadian dollars and customs import fees.

NEVER BUY ANYTHING FROM NUTRIVITASHOP!!!

March 25, 2025
Unprompted review
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Reply from NutriVitaShop

Hello and really sorry to hear that the product did not work for you, but unfortunately we do not respond to terroristic threats against our company and country which you left in our voicemails. And then for you apologize later on because you were "drunk" is not going to suffice. We already contacted homeland security and the FBI regarding your troubling voicemails and will pursue this matter further.

Rated 1 out of 5 stars

I tried emailing but didn’t get a…

I tried emailing but didn’t get a response. I’ll never use this company again.

June 5, 2025
NutriVitaShop logo

Reply from NutriVitaShop

Hello and sorry to hear that, looking at your emails we replied to all your questions, maybe check your spam box? And it looks like you just ordered from us again so please contact us at info@nutrivitashop.com or reach us at (949) 232-2183 during our business hours M-F from 10am-5pm Pacific. And again thank you for the review as it greatly helps build our customer experience.

Rated 1 out of 5 stars

NutrivitShop likes to sell but not to refund

I have been buying from NutrivitShop for a few years now from NutrivitaShop and never encountered any issue. Last year, NutrivitaShop incorrectly filled the import form, so the order was reurned to them by the customs and any track of it is lost. Not my fault in any way. I repeatedly contacted NutrivitaShop for a refund for the lost order, and their only answer was that they would look into it. More than one year later, I have received no refund and no replacement. Weirdly enough, my order doesn't appear on my account at NutrivitaShop anymore. It is very clear that this company is very good at selling, but incompetent in solving a problem when it appear. I will never buy from them again.

Update: No, it was not my fault. Don't try to blame me. I could not collect the package even though I showed whatever documents I had available: a bank statement and a printscreen of the NutrivitaShop product. The customs refused to release it. How else can I prove the content, the purpose of it, the price, etc.? That is your responsabilty to declare in the export documents, not mine. And the fact that the parcel was lost is not my fault. You should do the correct thing and refund. That is a proof that you appreciate your clients.
Update 2: I see you modified your response so that you will look good. Basically, what you are saying is that you don't care if your customers receive or not your products and it is somebody else's problem. Beautiful. You can bet I will never buy anything from you.

June 19, 2025
Unprompted review
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Reply from NutriVitaShop

Hello and sorry to hear that, we reached out to already regarding this, because you used a 3rd party shipper for your shipment to your country, its your responsibility to contact that shipper with the correct documents as you are the one that requested us to ship to them first. Again it's your responsibility because you had us ship to your shipper that you requested and it's the shipper that you contracted that had an issue with customs. Be be clear, we did not fill out the customs form, your shipper did. With that said, we would have been more than happy to issue you a full refund if you had your shipping company ship the order back. Again this is the shipping company that you chose for us to ship to, after they received it, our responsibility ended as stated in their terms and conditions. You can always contact us at info@nutrivitashop.com or reach us at (949) 232-2183 during our business hours M-F from 10am-5pm Pacific. And again thank you for the review as it greatly helps build our customer experience and looking forward to your next purchase.

Rated 1 out of 5 stars

Package was incorrectly labeled and…

Package was incorrectly labeled and this lead to some confusion. The problem wasn’t rectified.

May 8, 2025
NutriVitaShop logo

Reply from NutriVitaShop

Hello and sorry to hear that, please contact us at info@nutrivitashop.com or reach us at (949) 232-2183 during our business hours M-F from 10am-5pm Pacific. And again thank you for the review as it greatly helps build our customer experience.

Rated 1 out of 5 stars

If I could give 0 I would based on the…

If I could give 0 I would based on the fact that they tried to get me to pay additional shipping on delivery. Total bs.

May 28, 2025
Unprompted review
NutriVitaShop logo

Reply from NutriVitaShop

Hello and sorry to hear that, please contact us at info@nutrivitashop.com or reach us at (949) 232-2183 during our business hours M-F from 10am-5pm Pacific. And again thank you for the review as it greatly helps build our customer experience.

Rated 5 out of 5 stars

Shipping was very timely

Shipping was very timely.
A good clean product at a great price.
I had ordered the same product from another vendor and it was somehow contaminated and tastes awful. And they made it difficult to return for less than I paid. I found your product and am very happy.

Thank you

April 15, 2025

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