I ordered Nuubu pads, but it took a long time for them to arrive. They seem to work well with the socks that I also purchased from them. I have asked for my subscription to be cancelled due to not hav... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Unhappy with all the upsales that were sent to me. Let me try the product first before upselling me with more stuff. For me this is bad business and LOOKS LIKE a fraud. Allow your customers to... See more
Company replied
Detox on feet definitely helped next day waking up felt totally great. Black soap Grey removal bars are a joke don't even work! Should get refunded for those!
Company replied
The experience of using this product (footpads) was pleasant and easy. 'Great' is an overstatement - I am not Donald Trump. I would be interested to see sceintific evidence to back the claims made fo... See more
Company replied
Company details
Written by the company
Improve your body and mind with an all-natural Japanese solution! Traditional Wisdom: Nuubu was created based on Centuries-old traditional Asian medicinal knowledge, passed on by generations. True trust is earned by passing a test of time! Natural Ingredients: Nuubu is made of all-natural herbs and herbal extracts. Forget about harmful, toxic chemicals and embrace the healing power of nature! Holistic Healing: Treat the cause, not the symptoms - your body is riddled by toxins & metabolic waste, which harms your blood flow and increases stress. Nuubu helps to heal your mind, body and soul!* Cost-Effective: Medical costs can skyrocket in no time! Each medication treats a single problem, together they cost a fortune. Nuubu is an affordable solution to multiple symptoms at once.
Contact info
United States
- +1 (971) 327-3803
- support@nuubu.com
- nuubu.com
4.1
Great
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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good product that works
easy too applie an take off, product works very well get alot of gunk out of my foot an swelling has gone down a lot
July 25, 2026
Unprompted review
Reply from nuubu.com
Hello Lawrence,
Thank you so much for your 5-star review and for sharing your experience with Nuubu.
We’re really glad to hear that the patches are easy to apply and remove, and that you’ve noticed such positive effects when using them.
If you ever have any questions or need assistance, you can reach our customer support team at https://support.nuubu.com
Nuubu Support Team
Don't know what it's doing
Don't know what it's doing. It turns dork color when I take them off in the morning but I don't know what that is? as far I'm concern it could be some king of a chemical in the pad that makes it turn dark and stickie but health wise. I don't know. My health is the same.
July 31, 2026
Unprompted review
Reply from nuubu.com
Hello,
Thank you for taking the time to leave a review and share your honest thoughts.
The dark color and stickiness you’re seeing on the pads in the morning are a common part of how the product is designed to work, but we understand that it can be unclear what this means and how it relates to your health. Your comments about not noticing any change in how you feel are also important feedback for us.
If you’d like more detailed information about how the pads work or have specific concerns about their effects, please reach out to our customer service team at https://support.nuubu.com so they can assist you further.
Nuubu Support Team
Love the foot patches they help m e…
Love the foot patches they help m e very much . They need to cut back on the advertisements sent via email as they get a little pushy . The fact i am happy with the quality of product means I will always order them, however being a little pushy makes me a little hesitant about ordering them.
August 3, 2026
Unprompted review
Reply from nuubu.com
Hello Robert,
Thank you for your feedback and for your kind words about our foot patches – we’re glad to hear they are helping you.
We’re sorry to hear that our email advertisements have come across as too frequent or pushy. Your experience is very important to us, and we understand how this can be frustrating.
If you’d like assistance with adjusting your email preferences or unsubscribing from our mailing list, please reach out to our customer service team so they can help you further: https://support.nuubu.com
Nuubu Support Team
I use the nuubu patches every other day…
I use the nuubu patches every other day and they are easy to apply, but a little sticky when you remove them.
I’m going to continue to use them until I run out and then I’m going to be done with them. I have no complaints.
July 31, 2026
Unprompted review
Reply from nuubu.com
Hello Walter,
Thank you for sharing your experience and for your 5-star review.
We’re glad to hear the patches are easy to apply and appreciate your honest feedback about them being a bit sticky to remove. Feedback like yours helps us understand how the product feels in daily use.
If you ever have any questions while continuing to use the patches, or if you’d like to share more detailed feedback, our customer service team will be happy to assist you at: https://support.nuubu.com
Nuubu Support Team
Waiting for my next delivery to arrive
Waiting for my next delivery to arrive
July 31, 2026
Unprompted review
Reply from nuubu.com
Hello,
Thank you for your review and for choosing Nuubu.
We are sorry to hear that you are still waiting for your next delivery. We are already looking into this and will get back to you as soon as possible with an update.
If you need further assistance in the meantime, please contact our customer service team at https://support.nuubu.com
Nuubu Support Team
I can't check on my order the website…
I can't check on my order the website shows my order but not where it's at for delivery time. I put in a new order on 6/30/26 got an invoice#, don't know when it's going to be delivered.
July 17, 2026
Unprompted review
Reply from nuubu.com
Hello Stan Correia,
Please accept our apology for any inconvenience this situation may have caused.
We understand how important it is to know the delivery status of your order and we are sorry if this has been unclear. Our orders are processed and shipped as quickly as possible once payment is confirmed, which means the automated system starts packing and sending the package right away and we are unable to change or cancel the order at that stage.
For detailed information about your specific order and delivery time, please contact our customer service team directly via: https://support.nuubu.com. They will be able to check your order status and assist you further.
Thank you for your patience and for sharing your feedback.
Nuubu Support Team
The product is well made
The product is well made, practical and not overstated. The company promotes their product without being pushy.
July 10, 2026
Unprompted review
Reply from nuubu.com
Hello Beverly,
Thank you for taking the time to share your feedback and for your 4-star review.
We’re glad to hear you find the product well made, practical, and appreciate our non-pushy approach to promoting it. Feedback like yours helps us continue to improve and maintain our standards.
If you ever have any questions or need assistance, our customer service team is available at https://support.nuubu.com
Nuubu Support Team
IT WORKED !😄
July 3, 2026
Unprompted review
Reply from nuubu.com
Hello,
Thank you so much for your 5-star review and for sharing that it worked for you!
We truly appreciate your feedback and support.
Nuubu Support Team
These pads are a scam
My friend gave me these to try as a gift. She bought them from online ads. These pads are a scam. I told her, there is absolutely no scientific evidence that anything "pulls toxins" out through the feet. The brown colour on the pads, I had it analysed, is just a chemical reaction of the products on the pad as they come into contact with sweat and oxygen - it has nothing to do with pulling toxins out of your body. Your body detoxes itself via the liver and lymphatic system, not via the feet. These pads do not detox your body, they are a scam. Just like those Chinese ionic foot baths, those are also a known scam. Keep your money.
May 11, 2026
Unprompted review
Reply from nuubu.com
Hello,
I appreciate you taking the time to share your thoughts on the pads, and I'm sorry to hear that your experience hasn't been positive. I understand how important it is to feel confident in the products you use, and your insights regarding their effectiveness are valuable to us.
I wanted to follow up regarding your review, as I had previously reached out through Trustpilot in hopes of gaining more insight into your experience. Since I haven't heard back, I would genuinely like the opportunity to assist you further.
If you're still open to discussing your concerns, please contact me directly through https://nuubu.com/contact-2 so I can privately review your situation and work together toward a resolution. When you reach out, please use the subject line: Trustpilot - Nuubu.
You may also contact our support line at UK +44 208 089 1401. Please reference this Trustpilot review when reaching out, as it will help me quickly locate your case and provide the support you need.
I appreciate your feedback and hope to ensure a better experience for you moving forward.
Best regards,
Jane Torres
Nuubu Customer Care Manager
This is a fraud
This is a fraud. They created an order on my behalf without my approval and charged me via a different company paypal autopay without my premotion. Now they refuse to refund me
July 6, 2026
Unprompted review
Reply from nuubu.com
Hello,
We have conducted a comprehensive review of your case and can confirm that our customer support team is actively investigating the matter. Should you have any further inquiries, please do not hesitate to contact us; we are here to assist you.
We appreciate your valuable feedback and thank you for your patience as we worked to resolve your concerns. Your experience is instrumental in our ongoing efforts to enhance our services and grow as an organization.
Thank you once again for your contribution to our continuous improvement and learning process.
Best regards,
Nuubu Support Team
Reply from nuubu.com
Hello,
We’re sorry to hear about the trouble you had cleaning the black sticky residue.
We are already investigating the details of your case and will get back to you as soon as possible. For any additional information or assistance, please reach out to our customer service team at https://support.nuubu.com
Nuubu Support Team
I brought this product once
I brought this product once, but found it didn’t work for my dad. I called customer service and unsubscribed to any more products and why. This was nearly a year or maybe 2yrs ago and I’ve just noticed I’ve been charged $107.00 for something I never ordered nor received!! I’m demanding a refund to this company I already unsubscribed to.
June 29, 2026
Unprompted review
Reply from nuubu.com
Hello Kataraina,
I hope you’re doing well! I wanted to follow up regarding your review and let you know that I’m pleased to inform you that our customer support team successfully resolved your case on [August 5, 2026].
However, if you still have any lingering questions or require additional assistance, please don’t hesitate to reach out to me. I genuinely want to understand your experience better and ensure that everything meets your expectations.
You can contact me directly through [https://nuubu.com/contact-2] and please use the subject line “Trustpilot - [NUUBU].” By referencing this review, I’ll be able to quickly locate your case and provide the focused support you need.
Your feedback is incredibly important, and I look forward to continuing our conversation whenever you feel ready.
Warm regards,
Jane Torres
Nuubu Customer Care Manager
I trust the pads that go under my feet
I trust the pads that go under my feet. I assume the back liquid on the pad when I need to dispose it contains all the toxins from my body. Simple to do and easy to put on and off my feet
Neville McGinty xOx
June 20, 2026
Unprompted review
Reply from nuubu.com
Hello Neville,
Thank you so much for your wonderful review and for sharing your experience with Nuubu pads.
We’re delighted to hear that you find them simple and easy to use and that they have become a trusted part of your routine.
If you ever have any questions or need any assistance, our customer service team will be happy to help you at https://support.nuubu.com
Nuubu Support Team
All I really want is my product delivered safely and in a timely way!
All I really want, as a senior customer of your product is safe and secure package handling (water proof packaging, no rips or tears or access to the product en route.) The parcel arrived in a relatively quick way, completely intact, which is always appreciated. Also, my complex last name was spelled correctly! Not a vital point, but appreciated, LOL!
June 13, 2026
Unprompted review
Reply from nuubu.com
Hello Rosemurray,
Thank you so much for taking the time to share your feedback and for your 5-star review.
We are really pleased to hear that your parcel arrived quickly and in perfect condition, and that the packaging felt safe and secure to you. It is also great to know that your name was spelled correctly – those details matter to us as well.
If you ever have any questions or need assistance in the future, you can always reach our customer service team at https://support.nuubu.com
Nuubu Support Team
Might work for some but not for others
For the most part the patches attach well on the feet and would stay on overnight. However, I got a batch/bag with defective adhesive that would detach from the feet easily while I was sleeping. Additionally, some days I notice a difference with the swelling of my ankles but others my ankles are as swollen in the morning as they were are night. I’ve been using them for one month now
June 8, 2026
Unprompted review
Reply from nuubu.com
Hello,
Thank you for sharing your experience and for using Nuubu for the past month.
We’re sorry to hear about the issues with the adhesive on some of the patches and the inconsistent results with your ankle swelling. We understand how frustrating this can be, especially when most of the patches were working as expected.
We are already investigating the details of your case and will get back to you as soon as possible. For further assistance, please contact our customer service team at https://support.nuubu.com so we can review this in more detail.
Thank you for your patience and for giving us the opportunity to address your concerns.
Nuubu Support Team
Do the footpads really work - is there analytical evidence in support of the assertions about toxin extraction? Or are the 'observed' effects psychosomatic? the asertionsns
The experience of using this product (footpads) was pleasant and easy. 'Great' is an overstatement - I am not Donald Trump. I would be interested to see sceintific evidence to back the claims made for the product
June 4, 2026
Unprompted review
Reply from nuubu.com
Hello Joseph,
Thank you for sharing your experience and for your honest feedback.
We’re glad to hear you found the foot pads pleasant and easy to use, and we appreciate your thoughtful comment about wanting to see scientific evidence behind the product claims. We take this kind of feedback seriously and are continuously reviewing available research and customer experiences to ensure our communications are clear and responsible.
If you would like more detailed information about Nuubu and how it is intended to work, please contact our customer service team at https://support.nuubu.com so they can assist you further.
Nuubu Support Team
Thank you for healing lives
Thank you for healing lives. Your products are restoring my health that I didn’t know was declining. The representatives are compassionate and dedicated to service.
May 19, 2026
Unprompted review
Reply from nuubu.com
Hello,
Thank you so much for your wonderful feedback and for taking the time to share your experience.
We’re truly glad to hear that our products have been supportive for your health and that our representatives have made you feel cared for. Your kind words mean a lot to our whole team and encourage us to keep doing our best every day.
If you ever have any questions or need further assistance, you can always reach our customer service team here: https://support.nuubu.com
Nuubu Support Team
Lots of black toxins continue to show…
Lots of black toxins continue to show up on pad. Feet still swollen and lower legs too
May 14, 2026
Unprompted review
Reply from nuubu.com
Hello Tim,
Thank you for taking the time to share your feedback. We apologize for the inconvenience you've experienced. The presence of black toxins on the pad is part of the detoxification process, but if your feet and lower legs are still swollen, we recommend reaching out to our customer service team for further assistance. They can provide you with more information and help resolve any concerns you may have.
Thank you for your understanding.
https://support.nuubu.com
Nuubu Support Team
The quality of the product is the best…
The quality of the product is the best ones around. I use them everyday and/or every other day. They even help with my leg pain! I have neuropathy. I always make sure I have plenty on hand. I use both the regular ones and the lavender ones. Delivery was delivered in a reasonable time and placed in the lobby of my apartment building. Can't wait to order more! 😊
April 29, 2026
Unprompted review
Reply from nuubu.com
Hello Linda BD,
Thank you so much for your wonderful review. We're thrilled to hear that you are satisfied with the quality of our products and that they are helping with your leg pain. It's great to know that our deliveries have met your expectations as well. Your support and enthusiasm mean a lot to us, and we look forward to serving you again soon.
If you have any questions or need further assistance, please feel free to reach out to our customer service team at https://support.nuubu.com
Thank you again for your kind words.
Nuubu Support Team
Reply from nuubu.com
Hello Todd,
Thank you so much for your positive feedback! We're thrilled to hear that you found our delivery and communication exceptional. Your satisfaction is our priority, and it's great to know we are meeting your expectations.
If you have any further questions or need assistance, please don't hesitate to reach out to our customer service team at https://support.nuubu.com.
Thank you again for your kind words.
Nuubu Support Team
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