Long-running saga but essentially hot tub is only a year old. Leaks. Repaired. Still leaks. Inside all rusty now. "Condemned" by the repair man sent out! It's still sat here. Not been able to be u... See more
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I went out to visit Nuvo Outdoor at their brand new showroom today and was very impressed! Lizzie and Scott's level of knowledge and customer service is second to none. If you are looking for high q... See more
Company replied
From placing our order to delivery, our experience was amazing. We found Scott to be friendly, very professional and went out of his way to help us. We received our Pergola on Friday 19th April and i... See more
Company replied
We are extremely happy with our garden furniture which fits perfectly with our newly designed garden. The quality is excellent and we wouldn’t hesitate to make further purchases or recommend to frie... See more
Company replied
Company details
Written by the company
Retailers of contemporary garden furniture and outdoor living products such as seating sets, dining sets, loungers, arm chairs, pergolas, parasols, firepits, planters and water features. We don't sell cheap, but we do sell quality. Showroom based just 10 minutes from Junction 9 of the M5 (Tewkesbury, Gloucestershire).
Contact info
Nuvo Outdoor Living Ltd, WR11 7QP, Evesham, United Kingdom, United Kingdom
- 01386339798
- support@nuvooutdoorliving.co.uk
- nuvooutdoorliving.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Leaking hot tub for 6 months - no refund/replacement
Long-running saga but essentially hot tub is only a year old. Leaks. Repaired. Still leaks. Inside all rusty now. "Condemned" by the repair man sent out! It's still sat here. Not been able to be used for 6 months now.
Civil matter between Nuvo and their supplier (The Farmhouse Living) but no refund or replacement for us in the meantime. Extremely poor all round.
Avoid if you don't want an expensive patio ornament!
Great service
Great service from Scott.
BBQ was delayed from his supplier but he kept me informed and offered a discount to compensate and then kept me up to date with what was happening.
BBQ turned up safe and sound and looks great in the outdoor kitchen
Highly recommended!!
Garden Pergola
What a company! Amazing from start to finish. Constant dialogue, excellent attention to detail and downright good people.
Can’t recommend enough!
As a landscaping business owner
As a landscaping business owner, I need to be very cautious when it comes to choosing a supplier, especially nowadays with the abundance of online suppliers. My regular suppliers and I have developed good relationships over the years, on a business level, as well as on a personal level. I couldn’t be happier to include Scott and the Nuvo family as one of our top, regular suppliers. Over the last 12 months or so, we’ve made half a dozen orders, ranging from an order of just under £2,000 to orders of £10,000 upwards. Nuvo haven’t failed once in providing a product that lives up to the promises and expectations that I give to my clients as part of their landscaping projects. Communication between Nuvo and I have been absolutely incredible and a breath of fresh air to be completely honest, especially in comparison with previous suppliers I’ve used. Estimated deliveries have been spot on as well. Not once have I had staff and myself sitting around waiting on a delivery. Simply put, I can’t recommend the Nuvo family highly enough!!! 🌟🌟🌟🌟🌟

Reply from Nuvo Outdoor Living Limited
Approachable,knowledgeable team great results
Approachable,knowledgeable husband and wife team who know what they are doing and help you with making the right choices for yourself and your garden . The team they use for the work are brilliant and the whole experience has been painless and with a beautiful outcome. Highly recommend.

Reply from Nuvo Outdoor Living Limited
Would not hesitate to recommend!
Scott is brilliant, the gardens he designs are ergonomic, creative and sleek, his experience and company reputation speaks for themselves.
Furniture is outstanding quality and even more outstanding pricing given the quality.
These gardens and the furniture in them is built to last.
Would not hesitate to recommend!

Reply from Nuvo Outdoor Living Limited
Great customer service and great products
I'm very happy with the Nova Titan aluminium pergola from Nuvo.
My whole experience with the company was great. Scott answered product questions up front, I ordered - and the company worked to meet my delivery availability offering a courteous, efficient service.
Recommend highly.
Thanks :)

Reply from Nuvo Outdoor Living Limited
Nova Proteus Pergola
The range of products, the service and prices are excellent. We received great help in selecting the right pergola for us, the order arrived ahead of schedule and Scott followed up to ensure our installation was going smoothly. What a great retailer to work with.

Reply from Nuvo Outdoor Living Limited
Excellent company
From placing our order to delivery, our experience was amazing. We found Scott to be friendly, very professional and went out of his way to help us. We received our Pergola on Friday 19th April and it was up and finished on the Saturday. The instructions were spot on and all the parts were numbered and easy to follow. We would recommend this company to everyone. Thanks Graham and Donna

Reply from Nuvo Outdoor Living Limited
Love our new pergola
Love our new pergola! Took a couple of hours to put up with two people. Scott very helpful & responded to queries very quickly when needed & delivery drivers very nice! Very happy we went with nuvo. Looking forward to ordering the sides.

Reply from Nuvo Outdoor Living Limited
Customer Service
We ordered a pergola from Nuvo, the customer service from Scott has been excellent from ordering to delivery. He kept me up to date via emails and texts when the stock was arriving and had updates on delivery. We are having our garden landscaped in a few weeks and I can not wait to see the pergola up when it’s finished. Will definitely be ordering some more things for the garden once it’s finished.

Reply from Nuvo Outdoor Living Limited
Amazing customer service from this company.
Amazing customer service from this company. Scott is such a nice guy and the delivery process was so easy. Scott kept us informed on the exact delivery time and was so helpful. Best company we've dealt with in a very long time. Highly recommend. Top class !!!

Reply from Nuvo Outdoor Living Limited
EXCELLENT SERVICE
We ordered a new pergola from Nuvo and apart from the fact that the quality of the product is amazing, the customer service is the reason why I am writing a review (something I never normally do!)
Scott kept us upto date throughout.
He was very proactive texting to keep us in the loop as our item was on back order and even delivered the product himself. Nothing was to much trouble.
Will definitely purchase from Nuvo again!

Reply from Nuvo Outdoor Living Limited
Garden Furniture
Been browsing a while for garden furniture on the website. I’m so glad I came across “Nuvo” (Nuvo was linked with “Lawn Stripes and Hedges” on instagram which I follow) I asked lots of questions before purchasing. And Scott was excellent in responding. Scott kept me updated with my delivery date/time and even delivered it himself. I’m delighted with my New Garden furniture and “Thank You” Scott for your help. ☺️

Reply from Nuvo Outdoor Living Limited
Myself and my partner went to visit to…
Myself and my partner went to visit to look for some new furniture for our new decked area in the garden. Both Scott and Lizzie were really knowledgeable and really really nice people.
The quality of the furniture is really good and the showroom is fantastic.
We wouldn't hesitate to recommend Nuvo to others.
Thank you both again.

Reply from Nuvo Outdoor Living Limited
Fantastic experience.
I went out to visit Nuvo Outdoor at their brand new showroom today and was very impressed! Lizzie and Scott's level of knowledge and customer service is second to none. If you are looking for high quality garden furniture and accessories then they are well worth a visit.
Their location is perfect, being between Cheltenham, Tewkesbury and Evesham and parking is ample too. Highly recommended.

Reply from Nuvo Outdoor Living Limited
I visited the showroom to view a…Pergola
I visited the showroom to view a pergola before buying it, Scott was friendly and informative and I found the whole experience hassle free
K

Reply from Nuvo Outdoor Living Limited
Excellent customer service and great…
Excellent customer service and great display of high quality furniture and accessories. Scott was very helpful and professional throughout.

Reply from Nuvo Outdoor Living Limited
Excellent quality and customer service
We are extremely happy with our garden furniture which fits perfectly with our newly designed garden.
The quality is excellent and we wouldn’t hesitate to make further purchases or recommend to friends and family.
Customer service is amazing. Thank you Scott for all your help.

Reply from Nuvo Outdoor Living Limited
Faultless
Excellent quality and service…the perfect choice for anyone looking for outdoor furniture. Scott was extremely helpful and I wouldn’t go anywhere else

Reply from Nuvo Outdoor Living Limited
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