Tradex group Reviews 

66
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

DO NOT DO BUY FROM NUVO PLUMBLING They emailed me a quote for £2000 to install my boiler then charged me £2600!! They still have not refunded me my £600 and they erase most of the bad reviews of th... See more

Rated 5 out of 5 stars

After carrying out a diagnostic, the next morning engineers from the Nuvo team arrived at my property bright and early to carry out the necessary work. They managed to complete a boiler change to... See more

Rated 5 out of 5 stars

Great services, the Gas Engineer was prompt for his appoint & carried out all checks on our combie boiler & gas hob cooker which was for a landlord gas safety certificate. Once all the checks wer... See more

Rated 5 out of 5 stars

Nuvo were great to deal with, offered realistic advice and did an amazing job in fitting a new boiler for me. Richard, my engineer, was always on time, accommodating my need to leave the house early f... See more

Company details

  1. Gas Installation Service
  2. Plumber

About Tradex group

Written by the company

Nuvo Plumbing & Heating is a leading provider of plumbing and heating solutions for both domestic and commercial customers. Our team is mobile and flexible, covering Central London, surrounding areas and are available around the clock. We offer emergency callouts during evenings and weekends, 24/7.

Our engineers are all fully qualified, Gas Safe registered and are able to take care of a wide range of plumbing and heating issues from emergencies.

We are also accredited with leading manufactures such as Valliant Worcester Bosch and many more so our team will have the knowledge and understanding and will be able to diagnose your heating issues as promptly and efficiently as possible.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

66 reviews

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4.3

All reviews

(66)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good company

Very good company. Communication excellent, invoicing prompt. Engineers on time, well mannered and left the area clean. Very good price for good quality boiler.

December 8, 2017
Unprompted review
Tradex group logo

Reply from Tradex group

Dear Ian,

Thank you for your wonderful review, we appreciate your feedback as it always helps us know that we are on the right track. We are happy that you found our engineer informative with a good work ethic whilst carrying out works at your property.

Should you require any of our services in the near future please do not hesitate to contact us :)

Rated 5 out of 5 stars

Really great service

Really great service - very available and helpful.

November 24, 2017
Unprompted review
Tradex group logo

Reply from Tradex group

Dear Customer,

Thank you for leaving us your feedback we are delighted to know that you were happy with the service which we provided for you.

We are always here if you need us, please do not hesitate to call if we can ever be of service again.

Rated 5 out of 5 stars

Have tryed other companies but these …

Have tryed other companies but these guys are the best yet ! And I've owned property for over twenty years ! Highly recommended them ! Ray holder ,

November 23, 2017
Unprompted review
Tradex group logo

Reply from Tradex group

Dear Raymond,

Thank you for your wonderful review, we appreciate your feedback as it always helps us know that we are on the right track. We are happy that you found our engineer informative with a good work ethic whilst carrying out works at your property.

Should you require any of our services in the near future please do not hesitate to contact us :)

Rated 5 out of 5 stars

fantastic service

November 23, 2017
Unprompted review
Tradex group logo

Reply from Tradex group

Dear Nita,

Thank you for leaving us your feedback we are delighted to know that you were happy with the service which we provided for you.

We are always here if you need us, please do not hesitate to call if we can ever be of service again.

Rated 5 out of 5 stars

Feedback

There seem to have been a miscommunication but having spoken with one of the managers (Alonso), it was immediately resolved without hesitation and I am very happy with the service. I will in no doubt recommend Nuvo plumbing and heating to potential customers.

November 21, 2017
Unprompted review
Tradex group logo

Reply from Tradex group

Dear Collins,

We are happy to hear that you were pleased with the quality of the work and how quickly our engineer was able to carry this out for you. As you can imagine, these are qualities about our service that our customers value highly.

Furthermore, we are glad that you feel you received value for money; this is something we aim for as we know that this is an important factor in any service.

Should you require any of our services in the near future, please do not hesitate to contact us. :)

Rated 5 out of 5 stars

Boiler installation

Nuvo Plumbing & Heating provided an excellent service. Alonzo responded very quickly to my initial enquiry and had everything booked in by the end of the day. The two engineers who fitted my new boiler arrived on time and were friendly, efficient and professional throughout. The admin team and engineers responded flexibly when the job was extended on the day. I am very satisfied with this job and would highly recommend Nuvo.

November 19, 2017
Unprompted review
Tradex group logo

Reply from Tradex group

Dear Roslyn,

We are happy to hear that you were pleased with the quality of the work and how quickly our engineer was able to carry this out for you. As you can imagine, these are qualities about our service that our customers value highly.

Furthermore, we are glad that you feel you received value for money; this is something we aim for as we know that this is an important factor in any service.

Should you require any of our services in the near future, please do not hesitate to contact us. :)

Rated 5 out of 5 stars

Amazing service from Nuvo Plumbing

Amazing service from Nuvo Plumbing!
They were responsive, fair priced, turned up on time and were seamless in their approach.
A real pleasure to work with!

November 14, 2017
Unprompted review
Tradex group logo

Reply from Tradex group

Dear Lili,

Thank you for your wonderful review, we appreciate your feedback as it always helps us know that we are on the right track. We are happy that you found our engineer informative with a good work ethic whilst carrying out works at your property.

Should you require any of our services in the near future please do not hesitate to contact us :)

Rated 5 out of 5 stars

PUNCTUAL

PUNCTUAL, NEXT-DAY ARRIVAL, COMPETITIVE PRICING; THE ENGINEER WHO ATTENDED WAS VERY PERSONABLE.

October 19, 2017
Unprompted review
Tradex group logo

Reply from Tradex group

Dear Vijay ,

Thank you for your wonderful review, we appreciate your feedback as it always helps us know that we are on the right track. We are happy that you found our engineer informative with a good work ethic whilst carrying out works at your property.

Should you require any of our services in the near future please do not hesitate to contact us :)

Rated 5 out of 5 stars

Prompt

Prompt, efficient, more than competent, knowledgeable, honest and friendly. That about sums it up for Nuvo Plumbing and Heating. We're impressed.

July 7, 2017
Unprompted review
Rated 5 out of 5 stars

Good service

From the moment I booked online to getting the landlord gas safe certificate, I was very happy with the whole service. I was informed at every stage. I will recommend this company.

May 26, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, professional, responsible and great value for money. Personal care and attention was first class. I would have no hesitation if highly recommending this company.

May 20, 2017
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

New Vaillant open vented boiler fitted and gas pipe upgraded. We were delighted with the service and value for money compared to other quotes we received. Alonso was very good to deal with and Adam who carried out the works did an excellent job and couldn't have been more helpful. I would recommend nuvo plumbing and heating without hesitation and will be using them again in the future.

May 15, 2017
Unprompted review
Rated 5 out of 5 stars

Professional and flexible

Did a good job. Very professional and like the fact they were flexible when we needed a couple of things changed. Would recommend.

May 10, 2017
Unprompted review
Rated 5 out of 5 stars

I had a major plumbing issue in my …

I had a major plumbing issue in my kitchen that urgently needed attending to .
It was very easy to get someone within an hour of mine requesting their services on Novo Plumbing and at a very reasonable cost.
The team displayed professionalism right from the manager to the plumber who fixed the problem.
I would highly recommend their services.

May 8, 2017
Unprompted review
Rated 5 out of 5 stars

Great services

Great services, the Gas Engineer was prompt for his appoint & carried out all checks on our combie boiler & gas hob cooker which was for a landlord gas safety certificate.

Once all the checks were carried out we also received the Gas Safety cert within an our of the works carried out.

High recommended I will be definitively using again. Kevin

April 26, 2017
Unprompted review
Rated 5 out of 5 stars

Nuvo were great to deal with

Nuvo were great to deal with, offered realistic advice and did an amazing job in fitting a new boiler for me. Richard, my engineer, was always on time, accommodating my need to leave the house early for work. My flat was always left as found and having fitted the boiler, which involved a fair amount of intrusive work to fit piping, left the flat spotless. Couldn't endorse the Richard and Alonso more.

April 19, 2017
Unprompted review

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