Nationwide Windows Reviews 337

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and polite demeanor, often highlighting their hard work and respectful approach to customers' homes. Many people were impressed with the high quality of the products and the excellent service received, noting that the teams often went above and beyond to ensure satisfaction. However, some people were dissatisfied with the company, reporting issues such as incorrectly fitted windows and doors, poor sealing, and damage to property. A few customers also mentioned a lack of care for their property during installation, with mess being left behind, and some experienced problems with communication regarding appointments or receiving different products than ordered.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, efficiency,... See more

Service

Users describe positive interactions with service, highlighting the professionalism and efficiency of the... See more

Quality

People report positive experiences with quality. Customers express satisfaction with the high standard of... See more

Product

Customers consistently note positive experiences with the product. Many reviewers are very satisfied with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Carol @ 16 ruislip Close. John and Sam replaced all my homes existing windows plus back and front combi door frames, and i would thoroughly recommend these two fitters to any one all day long as... See more

Company replied

Rated 5 out of 5 stars

Today new windows fitted by Craig and Layton, here's a thumbs up 👍 from us for doing a grand job. ⭐⭐⭐⭐⭐. Really easy going, hard working lads, Respectful, rare breed of workmanship. Craig make sure t... See more

Company replied

Rated 5 out of 5 stars

John and Sam fixed my windows today and I couldn’t be more impressed. From start to finish the service was top notch. They arrived on time, were polite and professional, they took great care while wo... See more

Company replied

Rated 5 out of 5 stars

We've just had our door replaced by a 3rd party contractor (nationwide windows and doors) and want to pass some positive feedback on. They've done a fantastic job, really professional and polite (chap... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Door Supplier
  3. PVC Windows Supplier
  4. Window Installation Service
  5. Window Supplier

Information provided by various external sources

We manufacture and install windows and doors .


Contact info

4.8

Excellent

TrustScore 5 out of 5

337 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

unsightly waste left behind

The housing association has replaced front doors in their properties. So really I shouldn't complain as it's free and mine was split from the time I moved in, due to someone trying to kick it open. Probably lost their key 🔑!
But I'm happy with the door, it's got a peep hole I can spy through.
It's that the workers have left the step outside very unsightly. They've removed the old step(PVC layer) then just left it as rough bricks. They've also left a lot of waste on my ramp that I've got to pick up now. The old door has been taken away so why have they left bits of waste, wood, plaster, filler (asbestos?) As well as the old step?
I'm niggled that others reviews say how much they were professional. I feel like I didn't matter as I'm a HA resident.
The actual men were nice, they explained how to lock the door securely. But I wish I'd had a look at it from the outside before they left.

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

Adrian and Matt from the Eastleigh…

Adrian and Matt from the Eastleigh depot came to replace the windows in my home on July 19th. They arrived at the appointed time and worked in the heat until the job was completed.
They were professional and efficient and cleared all mess, cleaned and left everything in order.
I found them considerate and polite.
A mention for Lucy, the lady in the office that I had several conversations with.
All a credit to the company.

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant!!!!!!!!

We have had new windows fitted by Nationwide windows and the fitters Pete and Scott have been amazing!!!
Very hardworking,on time,takes pride in their work and cleans up after to a high standard.Pity a couple panes have to be replaced and front door and window still to be fitted once it arrives but that was not due to fitters so if anyone gets these guys to fit your windows you have been very lucky.Over the moon with the quality of the windows too so great job.

July 26, 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5 star review - we'll pass your lovely comments onto Pete and Scott!

Rated 5 out of 5 stars

New door fitted

Had my new door fitted by Paddy and Matt and they were great, very tidy and made sure to tell me when it would be loud as I have a toddler. Thank you!

July 25, 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

Absolutely delighted

Absolutely delighted. First class windows so good I overslept. Excellent guys Arron and Ben who fitted them, both professional efficient with no mess and made what I thought would be a nightmare a dream. Thanks guys

July 24, 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5 star review - we'll pass your comments onto Aaron and Ben!

Rated 5 out of 5 stars

Aaron and ben were a great team

Aaron and ben were a great team, they work fast but do an amazing job and they care about there work too, they were friendly and helpful too, thanks gents

July 19, 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5 star review - we'll pass your comments onto Aaron and Ben!

Rated 5 out of 5 stars

Had good conversation with lady booking…

Had good conversation with lady booking for my windows to be fitted explaining everything. Two guys turned up and were really friendly and did a excellent job

July 12, 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

Aaron and Ben nationwide windows

Thank you to Aaron and Ben from nationwide windows who arrived on time and got straight to replacing the 13 windows . They were very polite and professional all the time they were at my house and cleaned /tidied everything away.

July 2, 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

Had two great fitters Jamie and Dave

Had two great fitters Jamie and Dave. Who were so nice and friendly. Did a fantastic job of the windows. Thankyou from the sleep deprived nurse.
Would definitely recommend them. No mess left. Excellent service.

July 8, 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5 star review - we'll pass your comments onto Jamie and Dave!

Rated 5 out of 5 stars

Professional

I was so impressed with how professional team were. Everything went so well. They were organised, thorough and cleaned up as they went. They also completed the job quicker than expected. My windows look Amazing!

July 3, 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

Great team of blokes

Great team of blokes. Arrived and got straight to work. I had 9 new windows plus 3 doors. Which was done professionally and efficiently so much so that they finished early. A smashing team recommend them enough.

June 11, 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your lovely comments, we're really pleased to hear your happy with your new installation!

Rated 5 out of 5 stars

Neil was.ploite & friendly took great…

Neil was.ploite & friendly took great pride in his work.expalined everything when in asked any questions, cleared.up.all.mess.taking away old windows I would happily recommend them

June 10, 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

The fitters…

The 2 men that fitted my windows were polite helpful did a excellent job cleaned up and were extremely well knowledgeable at what they needed to do
Highly impressed

June 6, 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 1 out of 5 stars

Awful company

Very poor fitting of windows. Majority of the glass was scratched. External door handles had to be replaced.
And no after sales response.

May 24, 2023
Unprompted review
Rated 5 out of 5 stars

today the gentlemen installed a…

today the gentlemen installed a beautiful new white door for me..you can see that the doors are of good quality.I recommend

April 10, 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

We're really pleased to know you're happy with your installation - thank you!

Rated 5 out of 5 stars

Friendly and efficient

Friendly, efficient guys who took the time to explain the locks etc for our Ukrainian friend. Also great taste in music😉 Thanks Patrick and James

April 4, 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review, we'll pass on your comments to Patrick and James!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look