Nationwide Windows Reviews 337

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and polite demeanor, often highlighting their hard work and respectful approach to customers' homes. Many people were impressed with the high quality of the products and the excellent service received, noting that the teams often went above and beyond to ensure satisfaction. However, some people were dissatisfied with the company, reporting issues such as incorrectly fitted windows and doors, poor sealing, and damage to property. A few customers also mentioned a lack of care for their property during installation, with mess being left behind, and some experienced problems with communication regarding appointments or receiving different products than ordered.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, efficiency,... See more

Service

Users describe positive interactions with service, highlighting the professionalism and efficiency of the... See more

Quality

People report positive experiences with quality. Customers express satisfaction with the high standard of... See more

Product

Customers consistently note positive experiences with the product. Many reviewers are very satisfied with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Carol @ 16 ruislip Close. John and Sam replaced all my homes existing windows plus back and front combi door frames, and i would thoroughly recommend these two fitters to any one all day long as... See more

Company replied

Rated 5 out of 5 stars

Today new windows fitted by Craig and Layton, here's a thumbs up 👍 from us for doing a grand job. ⭐⭐⭐⭐⭐. Really easy going, hard working lads, Respectful, rare breed of workmanship. Craig make sure t... See more

Company replied

Rated 5 out of 5 stars

John and Sam fixed my windows today and I couldn’t be more impressed. From start to finish the service was top notch. They arrived on time, were polite and professional, they took great care while wo... See more

Company replied

Rated 5 out of 5 stars

We've just had our door replaced by a 3rd party contractor (nationwide windows and doors) and want to pass some positive feedback on. They've done a fantastic job, really professional and polite (chap... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Door Supplier
  3. PVC Windows Supplier
  4. Window Installation Service
  5. Window Supplier

Information provided by various external sources

We manufacture and install windows and doors .


Contact info

4.8

Excellent

TrustScore 5 out of 5

337 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good team

Good team, worked efficiently and very pleasant. Would recommend them. The 2 guys were John and Sam two good work team

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Had the pleasure of meeting jhon and…

Had the pleasure of meeting jhon and sam who came from nationwide windows & doors. Very professional They carried out the work efficiently and to a very high standard. I was amazed at the finished product Could not rate these lads high enough. ABSOLUTELY FANSTASTIC WORK

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Windows…

Absolutley brilliant workers fitted all windows very friendly too also graeme fitted my wondow back panel with glass as i requested a week later thank you andrew lethbridge and team for all you have done

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

I had Pete and Scott replace all the Windows in a Housing Association House. They were punctual polite and fantastic at their job. The efficiency was amazing they were a great team working together. They were so tidy and it has been a great experience. The new windows are great and already make a huge difference. I would highly recommend thankyou for a great service.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

John & Sam came to fit my back door

John & Sam came to fit my back door. They were both polite, professional and friendly. My back door looks so much better and I’m really thankful for their work! They did a brilliant job. Thanks both

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

The 2 people that install our windows…

The 2 people that install our windows ash and Simon were very friendly and also very polite and also they clean up as they were working though the all the windows 🪟 that they had to replace and there was 15 windows 🪟 they had to replace and also I was very very impressed with the way they went through it all and also I would recommend them ash and Simon to come back and do anything else that would have to be done to my house 🏠 all that I can say is that it was a pleasure to have you both doing the job very well done and thank you so very much for my new windows

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Miss Hannah smith- Clifton upon teme

Miss Hannah smith- Clifton upon teme
Had my windows fitted today by Simon and Ashley, to say I'm satisfied would be an understatement they came in and were the most chirpy, professional, informative, knowledgeable pair I've ever had the pleasure to deal with they cracked on and did the job set out to be done and did it to the highest standard, I'm very impressed and extremely happy with the new windows they installed for me not only did they do a great job with the windows but were fantastic at cleaning up after themselves they really are great assets to the nationwide company *****

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

How can a company get it so wrong

How can a company get it so wrong? First appointment to fit the windows, the windows were wrong so after removing and refitting an old window they left until further notice. A different crew came a month later, booked the job over 2 days (funny because every other property they’ve fitted on our estate has only taken 1 day), the site manager turned up at lunchtime, and I heard him tell the guys to pack up and go at 2pm! The mess after the first day was disgusting, plastic shavings all over the landing as they’d sawn it inside, sealant on the bath, tiles moved and covered up by extra plastic trim, sealant tube ends chucked on the carpets, mess all over beds etc. I wasn’t even told they had left the remaining new windows in my back garden with no cover over. Spoke to the site manager who did apologise, however I was the one who had to clean it all up. The next day one of the guys basically ignored me the entire time they were here, obviously upset by the fact I’d complained about the state they left. Window sills have been loosened and just left like it, they’ve broken a cover in the bathroom and just couldn’t care less how they treat yourself and your property! Almost a month later there is still plastic outside our home on the grass and road. If you’re thinking of using them, please do yourself a favour and choose a different company! Have respect for people and their homes, regardless of whether they own it or are housing association it is still their home!

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

I would never uses this company again…

I would never uses this company again no care and attention at all.Windows fitted incorrectly handles not straight or level on frames.windows don’t make a seal so a build up of black returning. Doors not fitted correctly threshhold not secure I can go on.shocking workmanship no customer care.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks for the great work Paddy.…

Paddy from Nationwide Windows came to our home today. Punctual, and polite throughout his time here, he fitted a new front and back door.He respected our home at all times and once the work was done he then did a thorough clean up, removing all debris and dust.
We highly recommend if a good,clean job is what your looking for. Thanks Paddy.

January 23, 2026
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for you review and lovely comments about Paddy - we'll pass them on!

Rated 5 out of 5 stars

John + Sam - Great Work

John and Sam installed all our windows in the house and they were fantastic! They touched base with us the day before to confirm our appointment which was a nice touch. They arrived on time and did their work without causing disruptions. They were so friendly!
Thank you for completing the work at such a high standard, I would definitely recommend

January 20, 2026
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for you review and kind comments!

Rated 5 out of 5 stars

Brilliant

Had my windows fitted today, the two guys Aaron and Ben were absolutely brilliant. Living in a tiny one bed bungalow had its challenges trying to move things to create access for them but they reassured me worked around us, sympathetically adjusting things to meet our needs so that we were safe and remained warm ( it was January) They worked methodically and efficiently cleaning as they went, put blinds back up, moved heavy sofa back and gifted us a lovely key ring with a trolley token which I was considering buying off Amazon. To say great service feels a little understated.

January 15, 2026
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for you review and kind comments!

Rated 5 out of 5 stars

Excellent service from Aaron & Ben.

Excellent service from Aaron & Ben.
Punctual , efficient & professional.
Door is fab , looks good & sturdy.
The key ring / trolley coin was a lovely idea from a caring company.
No hesitation in recommending :
Nationwide Windows & Doors.

January 15, 2026
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for you 5* review!

Rated 5 out of 5 stars

Thank you to Aaron and Ben they came…

Thank you to Aaron and Ben they came and fitted my new outhouse back door and did quick exceptional work and did more than expected even cleaned up after them selves highly recommend

January 10, 2026
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look