Nationwide Windows Reviews 337

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and polite demeanor, often highlighting their hard work and respectful approach to customers' homes. Many people were impressed with the high quality of the products and the excellent service received, noting that the teams often went above and beyond to ensure satisfaction. However, some people were dissatisfied with the company, reporting issues such as incorrectly fitted windows and doors, poor sealing, and damage to property. A few customers also mentioned a lack of care for their property during installation, with mess being left behind, and some experienced problems with communication regarding appointments or receiving different products than ordered.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, efficiency,... See more

Service

Users describe positive interactions with service, highlighting the professionalism and efficiency of the... See more

Quality

People report positive experiences with quality. Customers express satisfaction with the high standard of... See more

Product

Customers consistently note positive experiences with the product. Many reviewers are very satisfied with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Carol @ 16 ruislip Close. John and Sam replaced all my homes existing windows plus back and front combi door frames, and i would thoroughly recommend these two fitters to any one all day long as... See more

Company replied

Rated 5 out of 5 stars

Today new windows fitted by Craig and Layton, here's a thumbs up 👍 from us for doing a grand job. ⭐⭐⭐⭐⭐. Really easy going, hard working lads, Respectful, rare breed of workmanship. Craig make sure t... See more

Company replied

Rated 5 out of 5 stars

John and Sam fixed my windows today and I couldn’t be more impressed. From start to finish the service was top notch. They arrived on time, were polite and professional, they took great care while wo... See more

Company replied

Rated 5 out of 5 stars

We've just had our door replaced by a 3rd party contractor (nationwide windows and doors) and want to pass some positive feedback on. They've done a fantastic job, really professional and polite (chap... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Door Supplier
  3. PVC Windows Supplier
  4. Window Installation Service
  5. Window Supplier

Information provided by various external sources

We manufacture and install windows and doors .


Contact info

4.8

Excellent

TrustScore 5 out of 5

337 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had Keith and Nathan do my windows…

I had Keith and Nathan do my windows couldn't have asked for anyone better they worked around a busy house (kids and pets) and nothing was to much trouble they did a brilliant job and cleaned up everything top blokes windows are keeping in the heat so much better now

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Nationwide Windows had the whole house…

Nationwide Windows had the whole house fitted and front and back door
The fitters was polite and really helpful put all protected sheets down on the carpet and even cleaned up at this house and offered to vacuum the bits I fell into the carpet highly recommend nationwide Windows as the windows and doors are brilliant Castle Vale Housing has done very well by choosing these

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

Windows and Doors

Had new windows& doors fitted today, the two lads Matt & Paddy were excellent , polite ,efficient very clean workmanship 10 / 10 highly recommended well done lads & thanks again 👍 and the quality of the windows is exceptional.......

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

New windows

Gay come my new windows don't take long very quickly service, I'm very happy with my new windows job done amazing super cool thanks guys

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service received 13/12/24

Excellent service received 13/12/24, the fitters were polite, professional and very respectful to me and my home. Windows look and fitted to a high standard . Would definitely recommend.

December 13, 2024
Unprompted review
Rated 1 out of 5 stars

How is this company not bankrupt already

FIVE out of 10 windows fitted have cracks straight through the middle panes. How is 50% considered adequate work for ANY company? And both my and my neighbour's gates left open resulting in my puppy running off to a main road. Totally stressful experience, I want my old cr@ppy windows back, rather than this abomination.

November 28, 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

We requested some more information to help get this resolved, but we didn't receive a response. Could you contact us on customer.care@nwd.co.uk please?

Rated 5 out of 5 stars

Door replacement.

Door replacement.
Jamie and Dean were very approachable. They did a very good job in very good time.
Cannot recommend them enough.

November 19, 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

Complete door and window replacement…

Complete door and window replacement done in less than 8 hours by two thorough and skilled operatives. A happy experience.

November 14, 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we're pleased to hear you're happy with your installation.

Rated 5 out of 5 stars

Really happy with my new windows lovely…

Really happy with my new windows lovely men that came aswell really respectfull.
Thanks alot to keith and nathan who fitted them excellent

November 8, 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we'll pass your kind comments onto Keith and Nathan!

Rated 5 out of 5 stars

Mat and paddy

Mat and paddy did a very good job I highly recommend them

November 6, 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

Keith and Nathan where fantastic

Keith and Nathan where fantastic, friendly polite and did a fantastic job! Couldn't have asked for a better service..door and window's are excellent 👌

October 25, 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we'll pass your lovely comments onto Keith and Nathan!

Rated 1 out of 5 stars

Poor quality failed within 2 years

Within 2 years composite front door has twisted out of shape due to heating cooling stress and has become difficult to lock, even though company claims their composite doors offer exceptional weather performance, class leading thermal performance. Even in the north of England a south facing door has little in longevity when faced with the usual climatic events. Even their engineer attending said door was faulty but company claiming after 2 yrs warranty expired they have no interest in how their product lasts

November 1, 2024
Unprompted review

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