NX Rewards has really helped us save quite a lot on shopping and everyday spending. The cashback offers are useful and easy to use. A bit disappointed that the gift card discounts, especially One4a... See more
Company replied
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Review summary
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The process of using the NX Rewards site is relatively hassle free. CS are very prompt to reply when there is a problem. When I signed up I agreed to T and C s . However even after reaching the £250... See more
Company replied
It saved me a ton during Black Friday! Really the best cash back ever! Although needs follow up to most claims, still think it is worthy. To avoid long waiting time, follow up email for on-line pur... See more
Company replied
The idea is great. I love I can use it for extra savings for the cash rebate and the savings from gift cards. The admin work in claiming them is a bit tedious, especially the apps. I love claims can b... See more
Company replied
Company details
Written by the company
Find out more about how to use NX Rewards and get a minimum of 10 percent cashback on your purchases
Contact info
3.6
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Easy with efficient customer service
December 2, 2025
Reply from Nxrewards
We're happy to hear that you found our customer service efficient and easy to use. Thank you for your positive feedback!
Fast response amongst most of the…
Fast response amongst most of the competitors in client benefit. The fastest issue of rebat i ever experience. Overall a efficient company.
December 8, 2025
Reply from Nxrewards
We're happy to hear that you found our client benefit response time fast and the rebate process efficient. Thank you for your positive feedback and recognition of our efforts!
So far have had no issues with tracking…
So far have had no issues with tracking or anything so am happy.
December 5, 2025
Reply from Nxrewards
We're happy to hear that you are satisfied with the tracking. Thank you for your positive feedback; we appreciate it a lot.
Great concept, terrible execution, lack of support
Whilst you do get a good amount of cashback from this, actually receiving it is another thing, im over 1 month "pending payout" and trying to get any help from support in regards to this is again, another thing altogether.
Great in concept, extremely poor in execution, great to use if you make a large amount of purchases but dont rely on it for accuracy, ive had multiple payments not track, and then support tried to credit me for over 10x less than the value it was supposed to be, having to spend a large amount of time then sending even more support messages to get the correct amount, I made these purchases in September / October and I still haven't received the cashback in December.
December 4, 2025
Reply from Nxrewards
Hello Haydn,
We appreciate you sharing your experience. We're sorry to hear about the delayed payout and the issues you've faced with our support team and cashback tracking. We are taking steps to investigate these concerns to improve our processes and ensure more accurate and timely service in the future.
Kindly email contact@nxrewards.com for any additional details of your concern and we will look into it.
Kind regards,
NX Rewards
excellent customer service
the customer service team replied promptly, and answered all queries effectively
December 6, 2025
Reply from Nxrewards
We're happy to hear that our customer service team provided you with prompt and effective support. Thank you for your positive feedback!
gr8 deals and quick payout
December 5, 2025
Reply from Nxrewards
We're happy to hear that you had a great experience with our deals and fast payouts! Thanks for your feedback.
It is really good and cashback quickly
It is really good and cashback quickly. It very helpful for saving budget.
December 5, 2025
Reply from Nxrewards
We're happy to hear that you find our service helpful for saving money and appreciate the fast cashback! Thank you for your positive feedback.
Reply from Nxrewards
Thank you so much for your positive review! We're glad to hear you're enjoying the programme.
Reply from Nxrewards
We're happy to hear that your experience was easy and quick, and that you loved receiving cashback! Thank you for your feedback.
Reply from Nxrewards
We're glad to hear you have a great experience with the programme! We appreciate your 5-star review.
No idea i had been put on it
No idea i had been put on it. National Express just did it. had been paying them for 4 months before i noticed. no email nothing
November 30, 2025
Unprompted review
Reply from Nxrewards
Hello Charlie, thank you for letting us know about your concern.
Please know that we are here to provide any questions about your membership including how you signed up. If you could share your full name and email address, we'll be happy to assist you further.
Reply from Nxrewards
Hello there, we appreciate your 5-star review.
We suggest reaching out to NX Bus support so they could look into your feedback.
It was great experience with nx bus
November 29, 2025
Reply from Nxrewards
We're glad you enjoyed your experience with us. Thank you for your positive feedback; it means a lot to us.
Not paying cashback!
Not paying cashback!
My cashback said it was due to be paid on the 11/11/2025, it all tracked perfectly, I have been cashbacking for more than 4 years and they are clearly trying to get out of paying cashback they already have.
I have sent the proofs they requested which was the receipt & bank statement (I find this too much, as why would anyone want a cashback site to see their life through a bank statement! In all my years cashbacking I’ve never had to send my bank statement to any company, even in the case of none tracked transactions, which this was not!)
My cashback said it would be paid by the 11th and we are now near Greg end of the month, I would like the cashback I am owed please, I will only reply here on trustpilot from now on, as it seems as though things get done much quicker through here!
I would have loved to have been writing a positive review but that is not the case this time. I will update when I get a response.
Edit: I provided my proofs and they have not emailed me back since and the cashback still hasn’t been paid!!
November 25, 2025
Unprompted review
Reply from Nxrewards
Hello Ms. Simmons, we're sorry to hear about your experience.
For us to provide details of your query, please share your membership number so we can further investigate, or send us an email to contact@nxrewards.com
Amazing cashback amounts and discounts
Amazing cashback amounts and discounts, great customer service and cashback paid far quicker than other platforms. Why have I not heard about NX Rewards much sooner!
November 25, 2025
Reply from Nxrewards
We're happy to hear that you're enjoying the amazing cashback amounts, discounts, and quick payments! We appreciate your positive feedback and are so glad you discovered us.
nxrewards is hella underrated.
nxrewards is hella underrated.
i bought a RTX 4080 GPU for 550 on ebay and got £55 cashback. mad. aliexpress 9800x3d in USD also works.
November 16, 2025
Reply from Nxrewards
We're happy to hear that you find our rewards program valuable! It's great to know you received cashback on your purchases. Thanks for sharing your positive experience.
working perfect for me 3 months in
working perfect for me 3 months in, way better rates than competitors
November 25, 2025
Reply from Nxrewards
We're happy to hear that our rates are better than others and that everything is working well for you! Thanks for your feedback.
Monthly bonus
Monthly bonus, I have to provide information/evidence twice. This is annoying and I raised this with the team twice but they stick to their routine.
November 10, 2025
Reply from Nxrewards
Hello Ashraf,
We appreciate your feedback. It's regrettable that you've had to repeatedly provide bonus information. We'll review our process to improve efficiency and reduce any inconvenience.
Kind regards,
NX Rewards
Good and easy
November 22, 2025
Reply from Nxrewards
Thank you for giving us a 5-star review. You made our day and left smile on the faces of our whole team with your kind words. We are grateful you share this with us.
As a student
As a student, the NX Rewards programme has been genuinely helpful. Saving £18 each month makes a real difference to my budget, and the process of using the rewards has been straightforward and convenient.
November 19, 2025
Reply from Nxrewards
We're happy to hear that our NX Rewards programme is genuinely helpful to you as a student. It's great to know that you're saving money each month and find the rewards easy to use. Thanks for your positive feedback.
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