I have been purchasing from MySale since 8 yrs ago, so sad it is closing down now. Since this is an online website, I don’t mind late delivery ( purchase from shops if urgent) and fortunately I have n... See more
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I ordered items paid for them through Afterpay, got an email confirming. Nothing is showing under my orders at all. I contacted them and haven’t heard anything for 5 working days. Normally pretty good... See more
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Austrialian company that does the same thing as the Warehouse marketplace site. Anything you order is posted by the stores that advertise on their site. These stores are responsible of delivery of you... See more
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I ordered a pasta maker THEN read the reviews for NZ sale. I was a bit concerned as they were mixed but I can't really fault my order-a pasta maker. It arrived within 10 days of ordering , brand new a... See more
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Company details
About NZSALE
Written by the company
|
Contact info
New Zealand
- nzsale.co.nz
4.2
Great
11K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent product
Excellent product. I bought two. The rugs are soft and luxurious and perfect as two throws on my new couch. Arrived promptly.
Many thanks NZ SALE
September 1, 2024
Reply from NZSALE
Hi Jenny,
Thank you for your wonderful review! We're so pleased to hear that you love your rugs and find them soft, luxurious, and perfect for your new couch.
We're also glad you enjoyed the prompt delivery. We appreciate your kind words and hope to serve you again soon.
Warm Regards,
NZSALE Team
my order got messed up in postage but…
my order got messed up in postage but they gave a full refund and a 10 dollar off code, very helpful
September 11, 2024
Unprompted review
Reply from NZSALE
Hi Vast,
We appreciate you taking the time to share your experience. We understand how frustrating it can be when orders are delayed or incorrect. We are glad that our team was able to resolve the issue quickly and provide a full refund and a discount code.
We strive to provide excellent customer service and we are happy to hear that we were able to meet your expectations in this instance.
Warm Regards,
NZSALE Team
Good experience
Great prices, had the product I was after, fast shipping. Unfortunately it wasn't packed very well.
August 26, 2024
Reply from NZSALE
Hi Kimberley,
We appreciate your feedback and are glad you found the product you were looking for at a great price with fast shipping.
We understand your concern about the packaging and will take your feedback into consideration as we strive to improve our packaging practices.
Warm Regards,
NZSALE Team
Reply from NZSALE
Hi Shiffa,
Thank you for your review! We're glad to hear you enjoyed our quick service. We always aim to deliver your items as fast as possible.
Hope to see you shop with us again soon!
Warm Regards,
NZSALE Team
Outstanding from order to delivery
Outstanding from order to delivery. Constant communication updates, and the product what I expected
August 16, 2024
Reply from NZSALE
Hi PJ,
Thank you for your kind words! We are delighted to hear that you were happy with your recent order. We strive to provide excellent service and we appreciate your recognition.
We are thrilled to hear that you found the product to be exactly what you were looking for.
Warm Regards,
NZSALE Team
Reply from NZSALE
Hi Taylor,
Thank you for your kind words! We're delighted to hear that you were happy with the quality and price of our products.
We strive to provide our customers with the best value possible, and we appreciate your recognition of that effort.
Warm Regards,
NZSALE Team
Exceptional shopping experience
The speed is exceptional, shop, click, buy delivery all within a good timeframe.
August 30, 2024
Reply from NZSALE
Hi Mark,
Thank you for your fantastic review! We're thrilled to hear that you found the speed of our service exceptional. We aim to make the entire shopping experience as smooth and efficient as possible, so it's great to know we hit the mark.
If you ever need anything else, we're just a click away!
Warm Regards,
NZSALE Team
Happy with cost, shipping and product
Beautiful books carefully packaged and arrived in good time
August 26, 2024
Reply from NZSALE
Hi Katrina,
Thank you for your lovely review! We're delighted to hear that you're pleased with the books and that they arrived safely and on time. We take great care in packaging to ensure your items reach you in perfect condition.
If you need anything else, feel free to reach out. Happy reading!
Warm Regards,
NZSALE Team
No hassle at all
No hassle at all.
Love the outfits I received. Great team to deal with .
August 16, 2024
Reply from NZSALE
Hi Rosie,
Thank you for your fantastic review! We're so glad to hear that you love the outfits and had a hassle-free experience with our team. It's always our aim to make shopping with us enjoyable and easy.
If you ever need anything else, we're here for you! Enjoy your new outfits!
Warm Regards,
NZSALE Team
Excellent Customer Service
August 15, 2024
Reply from NZSALE
Hi Pamela,
Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with our customer service. Providing top-notch service is always our goal, and it's great to know we succeeded in making your experience a positive one.
If you ever need anything in the future, don't hesitate to reach out. We're here to help!
Warm Regards,
NZSALE Team
really happy
good quality shoe for an amazing price. Even though they shipped from overseas, they arrived quickly and with good communication at each stage - ie shipped, arrived in country, due to deliver etc.
August 29, 2024
Reply from NZSALE
Hi Suzie.
Thank you for your kind words.We appreciate your kind words and are thrilled to hear you were satisfied with the quality and price of the shoes.
We strive to provide our customers with excellent products and service, and we're glad our communication throughout the shipping process was helpful.
Warm Regards,
NZSALE Team
Really good to know upfront that theres…
Really good to know upfront that theres freight charges or not. But mainly the products are exactly what they show unlike other sites where what arrives can be so different to the pictures.
Really happy with the purchases and prices.
August 15, 2024
Reply from NZSALE
Hi Thomas,
Thank you for your review. We appreciate your feedback! We understand the importance of transparency regarding shipping costs and strive to ensure our product images accurately reflect the items you receive.
We're delighted you found our products to be as pictured and that you were happy with your purchases and prices.
Warm Regards,
NZSALE Team
Great quality
December 11, 2023
Reply from NZSALE
Hi Alina,
Thank you for the wonderful review! We're delighted that you're happy with the quality of your purchase.
Providing great products is what we strive for, and it's fantastic to know we met your expectations. We look forward to serving you again!
Warm Regards,
NZSALE Team
Reply from NZSALE
Hi Terani,
Thank you for your review. We appreciate your kind words and are glad to hear that you were satisfied with our communication regarding your parcel.
We strive to keep our customers informed throughout the delivery process.
Warm Regards,
NZSALE Team
Products were good
Products were good, just received it late but it was OK. Thank you so much for keeping me up to good deals..
August 12, 2024
Reply from NZSALE
Hi Jen,
We appreciate your kind words and feedback. We are glad you enjoyed the products. We strive to provide timely deliveries and will continue to work on improving our services.
Thank you for your understanding and continued support.
Warm Regards,
NZSALE Team
Reply from NZSALE
Hi Tina,
Thank you for your kind review! We're happy to hear that your order arrived quickly and that you received exactly what you ordered.
We strive to provide a seamless and positive experience for all our customers.
Warm Regards,
NZSALE Team
Gellert hiking shoes
First time using NZ Sale. Item came from Australia, tracking was excellent, took a week.
Will use again and recommend.
August 13, 2024
Reply from NZSALE
Hi LM,
We appreciate your kind words and are thrilled to hear about your positive experience with our service. We strive to provide our customers with a seamless and efficient shopping experience, and we're glad that you found our tracking system helpful.
We're committed to delivering high-quality products and excellent customer service. Thank you for your recommendation, and we look forward to serving you again in the future.
Warm Regards,
NZSALE Team
Quick and easy to order
Quick and easy to order, super fast delivery and above all a great item and great value for money.
August 27, 2024
Reply from NZSALE
Hi Margaret,
Thank you for your kind words! We're so glad you found the ordering process quick and easy, and that your delivery was super fast.
It’s fantastic to hear that you're happy with the item and feel it’s great value for money. We appreciate your support and look forward to your next order!
Warm Regards,
NZSALE Team
It’s a risk but hey ho that’s life.
The site is great, fast processing and shipping and easy to use. Only problem is that you tend to be sold crap. Four stars: excellent way to gamble.
February 20, 2024
Reply from NZSALE
Hi Iris,
We appreciate your kind words about our site's speed and ease of use. We strive to provide a seamless shopping experience. We understand your feedback regarding the quality of some products.
We are always working to improve our product selection and ensure that we offer high-quality items. Your feedback is valuable to us as we continue to enhance our offerings.
Warm Regards,
NZSALE Team
Very good product and fast delivery
August 13, 2024
Reply from NZSALE
Hi,
Thank you for your kind words! We're delighted to hear that you were happy with the product and delivery speed.
Your positive feedback means a lot to us.
Warm Regards,
NZSALE Team
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