Oak & Luna Reviews 

I had a wonderful experience with the piece. The customer service was perfect and I love the necklace as well. It’s so classy and just beautiful.

I wish the chain was more substantial (which is why I am giving it 4 stars). I love the personalized medallion. I would definitely recommend this necklace and would buy it again.

I’ve ordered from Oak & Luna several times now and have had a great experience every time. The quality has been exactly what I was hoping for, and everything I’ve ordered has felt really personal and well made. I had one shipping concern with an order, and their customer service responded quickly and took care of it without any hassle. I was so happy with my experience that I ended up recommending them to my mom, and she’s placed multiple orders too! It’s one of those companies I actually feel good recommending, and I’ll definitely keep ordering from them.

My latest Oak and Luna piece arrived yesterday - a necklace with all five of my grandchildren's names on a beautiful chain. It's perfect and I love it! From far it is a shiny gold necklace - from near their names are easy to read.

My experience overall was…let’s say a dream come true. The simplistic navigation of the website really helped with ensuring that your purchase is accurate. The various options Oak and Luna give their customers when it comes to custom pieces is so so pleasing. Such a great birthday gift for the Mrs! Thank you again and you guys will be seeing my money again very soon! Lol

My experience was great! My necklace was beautiful, and it arrived on time. The delivery service wasn’t very good, but overall I had a good experience with Oak and Luna.

Easy to customize the necklace. Quality item for the price. Would purchase again

Customer service is amazing! Quick response, great communication and fulfilled my order! Quality is amazing, and beautiful jewelry!

Great quality, very pretty in person

Love the initial necklace. It’s exactly what I wanted. Dainty and beautiful.

Totally exceeded my expectations! Beautiful! I love it and would recommend Oak and Luna to everyone!! Excellent detail work! I will definitely tell everyone where I got my bracelet!!!

Great website easy to navigate and plenty of detail for each item. Excellent communication from order to delivery.
The necklace is perfect, good quality, very delicate, very pretty and a perfect gift to give.
Item delivered before the estimated date which is always a bonus.
Will definitely be ordering more items from Oak & Luna.
Thank you

You were so kind and helpful when I told you why I was buying it, so would definitely recommend you to all my friends

Ordered s few pieces from this company. They were, at first ok. On a whim I ordered the initial in sterling. Gave them one more chance. Also on sale. This piece arrived tarnished, like so many other reviewers say. The chain was half silver and half brass colored. It was like dime store jewelry. The plate with initial was so tiny ( smaller than a small baby fingernail) I could hardly see the S. I immediately sent pictures to customer service. Reply requested pictures and explanation. First: how can a chain be sent to a customer ( 65$) noticeably tarnished.
Second: Arrived on a padded holder but no box?
Totally miss represented. They offered me a replacement ( heck no) or store credit ( no!). Then explained their silver is only plated. So tarnish is expected. Oh really???? Doesn't say that on the website????? This store was good but if you look at reviews it's gone downhill. After 5 or more correspondence they finally agreed to refund me. Ok. They say nowhere they only offer credit at store. In fact they didn't even care to get it back. Probably not worth shipping. Never again will I order from this company. Trash jewelry. Absolutely garbage.

Beautiful piece! I bought for my husband wedding anniversary!

Great service. Delivered on time and with up to date information.

The jewlery is always gorgeous , exactly as pictured,and ready to wear!!! Cant say enough about the beauty and perfection of all of the jewlery i have purchased.

VERY DISAPPOINTED
I ordered a necklace on a whim, paid extra for fast delivery and then immediately realized that it would arrive while I was on vacation.
I emailed the company minutes later to ask them to cancel my order, as per the instructions on their website. They clearly stated that you can cancel your order within two hours of submitting it.
They responded to me the following day, saying that it was too late to cancel it, even though I reached out to them within the two hour window.
To add insult to injury, as soon as I put in my order, they sent me an email offering 20% off a purchase and then another email offering $50 off a purchase.
Then I received my necklace and I have no choice but to keep it because they don't offer refunds. I'm really disappointed by it. It is shiny and cheap looking, looks like something I could've bought at H&M for $15
This has been an incredibly disappointing experience and needless to say I will never order anything from this company ever again.
I'm puzzled by the positive reviews but all I can tell you is I'm a real person and a really disappointed one.
My order number: 273905016

I recently ordered the Zoe Initial Necklace from Oak & Luna. Once it got here, I could tell the quality and craftsmanship were worth the wait. But if I’m being honest I did issue an exchange for my item. This is because once I saw it, I realized I didn’t like my choice in the amount of letters or the order I chose for my necklace. I felt it didn’t look right, so I decided I wanted to add an extra letter. Thankfully Oak & Luna has a seamless process when it comes to their returns and exchanges. I was able to receive store credit so that I could turn around and reorder my necklace the way I wanted with no hassle. It took about 2 weeks to get here. Overall I had a great experience with Oak & Luna and will definitely recommend them to anyone looking for beautiful custom pieces that are personal and unique!

I really like my herringbone necklace- thank you:) it make me happy and i love it