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Oak&More Reviews 

5,702
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,466 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and solid construction of the furniture, often describing items as beautiful, well-made, and exceeding expectations. The ordering process is frequently highlighted as easy and straightforward, with many appreciating the clear communication regarding delivery timescales and updates. Delivery services are also highly rated, with drivers often noted for being professional, respectful, and helpful in placing items in the requested rooms. However, some customers experienced issues with delivery, including wrong items being sent, delayed collections, or refusal to unbox items despite paying for the service. A few people also reported concerns about the quality of certain products, such as misaligned panels or sofas sinking quickly, and difficulty in obtaining replacement parts.

What people talk about most

Product

Consumers are highly satisfied with the product quality, frequently describing items as well-made, sturdy,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting professional and... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the furniture as well-made, sturdy, and... See more

Order

Clients share positive opinions on order, frequently highlighting the ease of the ordering process, whether... See more

Service

Customers had positive experiences with service, often highlighting the ease of ordering, timely delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a fantastic place! Kept seeing our perfect sofas online but wanted to see them in person before ordering.....so glad we did. Rotherham showroom was superb, well layed out, plenty of room to brows... See more

Company replied

Rated 5 out of 5 stars

Placed 2 orders with this company & will definitely use them again. Items arrived on time, very, very well packaged & in perfect condition. Delivery drivers were respectful & put all of the large item... See more

Company replied

Rated 5 out of 5 stars

Very easy to order the extra large Loxton sideboard. Very reasonably priced. Kept fully informed on delivery although outer packaging was damaged driver took photos and reported back of the condition.... See more

Company replied

Rated 5 out of 5 stars

The delivery service was excellent.Dining chairs arrived in boxes each one protected from any damage.Quality of the chairs was splendid,they are comfortable and fit round our existing dining table wi... See more

Company replied


Company details

  1. Furniture Store

Written by the company

We’re a trusted UK furniture brand offering beautifully made pieces for real homes and real lives. From solid oak dining tables to comfortable sofas and smart storage, our collections are thoughtfully designed, built to last, and easy to live with. Whether you're furnishing your forever home or updating a single space, we’re here to make it simple - with helpful service, honest pricing, and quality you can trust. Prefer to try before you buy? Visit our showroom in Peterborough to see our collections in person. We’re proud to be rated highly by customers who value comfort, style, and furniture that’s made to live with you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(5,702)

1,403 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have purchased dining furniture and…

I have purchased dining furniture and had it delivered on Thursday 14th may but unfortunately when it arrived I had ordered the wrong item. Delivery men were very helpful and very efficient at unpacking and taking the packaging back . I reordered on Friday and had the right goods delivered yesterday Monday 18th may 2026 . We couldn’t be happier the furniture is beautifully crafted and very solid and sturdy. Thankyou to Matt who helped with my reorder and making sure everything went smoothly and to the delivery drivers who not only delivered the furniture but then also repackaged and took the other back what a great service and business oak and more are. Would really highly recommend them. Thankyou to the whole team

May 19, 2026
Unprompted review
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Reply from Oak&More

Thank you so much for your wonderful review! We’re thrilled to hear you are delighted with your dining furniture and that the reorder process went smoothly. We’ll be sure to pass on your kind words to Matt and our delivery team, they’ll be delighted to know their efforts were appreciated. It’s fantastic to hear that you found both our service and the furniture to your satisfaction. Your recommendation means a great deal to us, and we’re so pleased you’re enjoying your furniture.

Rated 4 out of 5 stars

Beautiful item but Please change your delivery team

Sofa absolutely stunning. Beautiful material and super comfy.

Downside was delivery team. Serious attitude problem and poor communication. Found them extremely rude. I had to ask to take packaging off the feet. They also would not hook up the 2 parts of the sofa which would have taken them 1 second.

May 19, 2026
Unprompted review
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Reply from Oak&More

Thank you for sharing your feedback and for your kind words about your new sofa Marie we’re delighted to hear you find it stunning and comfortable. We are, however, sorry to hear about your experience with our delivery team. This is certainly not the standard of service we aim to provide, and we will be sharing your comments with the team. We hope you continue to enjoy your sofa for many years to come!

Rated 5 out of 5 stars

Have used several times

I have bought a number of products from Oak & More and have always been extremely happy with them.
Although I had to wait 12 weeks for my current pieces, I knew this when I placed the order and it was worth the wait.
Delivery and unpacking service good too

May 18, 2026
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Reply from Oak&More

Thank you very much for your kind review Angela. We’re delighted to hear you’ve been consistently happy with your Oak & More products. We really appreciate your patience with the delivery lead time. It’s great to know our delivery and unpacking service met your expectations as well. We look forward to helping you with any future purchases!

Rated 5 out of 5 stars

Fabulous products.so well packed very…

Fabulous products.so well packed very very happy.The company used for delivery were first class.

May 18, 2026
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Reply from Oak&More

Thank you so much for your kind words Linda. We’re delighted to hear you’re very happy with your products and that they arrived safely. We’ll also pass on your praise to the delivery team.

Rated 5 out of 5 stars

Very happy with every aspect

Very happy with every aspect, from ordering to delivery. Plenty of communication throughout. Coffee table arrived well packed and in perfect condition.

May 12, 2026
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Reply from Oak&More

Thank you for your wonderful feedback Christine. We’re delighted to hear you’re very happy with every aspect of your experience, from ordering to delivery. It’s great to know your coffee table arrived safely and in perfect condition. We hope you enjoy it for many years to come!

Rated 5 out of 5 stars

I purchased several items from your…

I purchased several items from your Somerton curved range for my lounge a the quality is plain to see I would not hesitate to recommend and will buy again from the same range when I update my bedroom

April 13, 2026
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Reply from Oak&More

Thank you so much for your wonderful feedback Pat. We’re thrilled to hear you’re enjoying your Somerton curved range items and the quality has impressed you. Your recommendation means a lot to us, and we look forward to helping you update your bedroom with the same range in the future!

Rated 4 out of 5 stars

The furniture came on time and it was…

The furniture came o time and it was just what I wanted.

May 17, 2026
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Reply from Oak&More

Thank you for your feedback Sue. We’re delighted to hear your furniture arrived on time and is just what you wanted. We hope you enjoy it for many years to come.

Rated 5 out of 5 stars

I am extremely happy with my bedroom…

I am extremely happy with my bedroom furniture, great quality and being ready made was a big plus to me. I can highly recommend Oak and More.

May 9, 2026
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Reply from Oak&More

Thank you so much for your kind words Angela. We’re thrilled to hear you’re extremely happy with your bedroom furniture and being ready-made was a helpful bonus. Your recommendation means a lot to us, and we hope you continue to enjoy your furniture for many years to come.

Rated 5 out of 5 stars

Warwick dining set…

The Warwick dining set is the perfect size for my small dining room. It’s very well made and excellent quality. I had to fix the seats to the chairs and legs to the table but everything was in a little bag for me to do so even the Allen key. I had to have help to lift the table on to it’s legs once I attached them because it was very heavy but apart from that it was a breeze. It only took 2 days for delivery plus it was great that I could choose the day. I’m so happy with my purchase.

April 30, 2026
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Reply from Oak&More

Thank you so much for your wonderful feedback Kerry. We’re delighted to hear the Warwick dining set fits perfectly in your space and you’re happy with the quality and finish. It’s great to know the assembly process went smoothly and everything was clearly packaged for you. We’re also pleased the delivery timing worked well for you. We hope you enjoy many happy meals around your new dining set!

Rated 5 out of 5 stars

Delighted with chairs

Ease of ordering and being kept in touch all the way through the transaction beyond delivery.
Excellent product,exactly as described.Really well and individually packaged.Great quality and finish to the oak chairs and seats.

May 1, 2026
Unprompted review
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Reply from Oak&More

Thank you for your fantastic review! We’re thrilled to hear you found the ordering process smooth and our updates throughout made a difference. It’s wonderful to know your oak chairs arrived exactly as described and that you’re pleased with the quality, finish, and packaging. We truly appreciate your support and hope you enjoy your new furniture for many years to come!

Rated 5 out of 5 stars

Excellent product and service

The product truly is beautifully made but it also was refreshing to deal with a company who make you feel valued, from the personal thank you email to the considerate, prompt yet flexible delivery, Oak and More were a pleasure to do business with

May 1, 2026
Unprompted review
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Reply from Oak&More

Thank you so much for your kind words Lorna! We’re delighted to hear you love your product and that our service made your experience enjoyable. It’s always our aim to make our customers feel valued, and it’s wonderful to know that came across. We truly appreciate your support and hope you continue to enjoy your new purchase for many years to come.

Rated 5 out of 5 stars

Wonderful piece of furniture!

Ordering was simple, done by phone; delivery was all as requested & arranged. Very happy with the product, seems to be well made & not found anything other than solid timber; very sturdy piece of furniture. What I didn't realise & what I don't think was mentioned in the description is that the centre draw is actually a keyboard draw, the draw front drops down. Also, there are no shelves in either of the cupboards, don't remember reading that in the description. Neither of these detract from how much I like the desk and if they had been mentioned in the description, they wouldn't have prevented me from ordering it. In fact, so happy that I may order another piece of furniture from the range!

May 14, 2026
Unprompted review
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Reply from Oak&More

Thank you very much for your detailed feedback Robert. We’re delighted to hear you found the ordering process straightforward and the delivery went smoothly. It’s wonderful to know you are happy with your new desk and the quality and sturdiness have met your expectations. We also appreciate your observations regarding the keyboard drawer and the absence of shelves in the cupboards. If you would like us to look into further please feel free to call our customer service team on 02083387602 Mon - Fri, 9am - 5pm. It’s fantastic to hear you’re considering another piece from the range we would be delighted to assist you with your next purchase!

Rated 5 out of 5 stars

Excellent Product

Delivery was on time and drivers respected my property,
The table and chairs look beautiful in our lounge, The workmanship is also excellent, I have been so impressed with the quality that I have ordered the large and small TV cabinets to finish off the lounge in stunning Oak.

April 30, 2026
Unprompted review
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Reply from Oak&More

Thank you so much for your wonderful feedback Allan. We’re thrilled to hear the delivery went smoothly and your new table and chairs have found a beautiful home in your lounge. It’s fantastic to know the quality and workmanship have impressed you, and we’re delighted that you’ve chosen to complete your lounge with the TV cabinets. We hope you enjoy your oak furniture for many years to come!

Rated 5 out of 5 stars

Outstanding service at every stage .

Outstanding service at every stage and the furniture is truly lovely. I would recommend Oak and More to everyone. Thank you.

May 7, 2026
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Reply from Oak&More

Thank you very much for your kind words Mary. We’re delighted to hear you were pleased with our service and you are enjoying your new furniture. Recommendations from our customers mean the world to us, and we truly appreciate you sharing your experience. Thank you once again for choosing Oak and More.

Rated 5 out of 5 stars

Absolutely beautiful piece of…

Absolutely beautiful piece of furniture. Excellent quality and workmanship. I'm delighted with my purchase.

May 13, 2026
Unprompted review
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Reply from Oak&More

Thank you so much for your lovely review Margaret. We’re thrilled to hear you are delighted with your new piece and the quality and workmanship meet your expectations. It’s always wonderful to hear such positive feedback from our customers. We hope it brings you joy for many years to come!

Rated 5 out of 5 stars

High quality furniture and a professional service

I ordered an olive green chenille sofa, matching armchair and a herringbone-design tv cabinet. The quality of the the items, delivered within 48 hours, is superb and the ordering process was straightforward. I would not hesitate to buy from Oak & More in the future.

May 8, 2026
Unprompted review
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Reply from Oak&More

Thank you for your wonderful review Julian. We are delighted to hear you are so pleased with your olive green chenille sofa, matching armchair, and herringbone TV cabinet. It is great to know you were happy with the quality of the items, the quick delivery, and the straightforward ordering process. Thank you for choosing Oak & More!

Rated 5 out of 5 stars

Good quality items at affordable prices.

Good quality items at affordable prices.

May 6, 2026
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Reply from Oak&More

Thank you for your review Christa. We are very pleased to hear you are happy with the quality of our furniture and found our prices affordable. Your feedback is greatly appreciated!

Rated 5 out of 5 stars

Wow what a fantastic company

Wow. I am super impressed.
We recently purchased a table from oak and more. We only used them because the trustpilot reviews were so high.
The table is perfect. Exactly what we were looking for. Its strong and sturdy. Was easy to assemble although you do need 2 strong people to stand it upright bc its solid wood. Definitely would recommend this company to others. High High praise.

May 12, 2026
Unprompted review
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Reply from Oak&More

Thank you so much for your fantastic review. We are delighted to hear you are so pleased with your new table and it was exactly what you were looking for. It is great to know you found the quality strong and sturdy, and that assembly went smoothly. We really appreciate your recommendation and your kind words about our company. Thank you for choosing Oak and More!

Rated 5 out of 5 stars

I had my Rattan chest of drawers and…

I had my Rattan chest of drawers and bedside cabinets delivered yesterday they rang an hour before to say they would be with me at 4.30 which they were brought furniture in carefully and were very polite&professional putting furniture in appropriate rooms. I am very pleased with my purchases from you and finishes the rooms off lovely. Would buy other products from you in future. From first phonecall to purchase bedroom furniture to the delivery of them was great.

May 12, 2026
Unprompted review
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Reply from Oak&More

Thank you so much for your lovely review Patricia. We are delighted to hear you are pleased with your new rattan chest of drawers and bedside cabinets, and the delivery team provided a polite and professional service. We really appreciate your kind comments about your experience from your first phone call through to delivery. Thank you for choosing us, and we look forward to hopefully supplying more furniture for you in the future!

Rated 5 out of 5 stars

I am honestly blown away by the service…

I am honestly blown away by the service here! I ordered my sofa Saturday, it’s now Tuesday and I’m sitting on it writing a review! Came fully assembled, even with a couple of cushions I wasn’t expecting! Bloomin brilliant. I will 100% use this company again

May 12, 2026
Unprompted review
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Reply from Oak&More

Wow, thanks for your brilliant review Matt! We’re honestly blown away by your feedback. We’re so pleased your sofa arrived so quickly and that you loved the extra cushions too! Enjoy relaxing on your new sofa, and we can’t wait to welcome you back again in the future.

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