What a fantastic place! Kept seeing our perfect sofas online but wanted to see them in person before ordering.....so glad we did. Rotherham showroom was superb, well layed out, plenty of room to brows... See more
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We’re a trusted UK furniture brand offering beautifully made pieces for real homes and real lives. From solid oak dining tables to comfortable sofas and smart storage, our collections are thoughtfully designed, built to last, and easy to live with. Whether you're furnishing your forever home or updating a single space, we’re here to make it simple - with helpful service, honest pricing, and quality you can trust. Prefer to try before you buy? Visit our showroom in Peterborough to see our collections in person. We’re proud to be rated highly by customers who value comfort, style, and furniture that’s made to live with you.
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The delivery service was excellent.Dining chairs arrived in boxes each one protected from any damage.Quality of the chairs was splendid,they are comfortable and fit round our existing dining table with ease.Useful instruction notes included as to how to care for them.
When we need bedroom furniture we will definitely use Oak & More.Super customer service,many thanks.

Reply from Oak&More
it was a good experience shopping with O&M. A nice website to browse around with plenty of choice, good prices and communication. Delivery was quick with also with good communication, and a day of your choice. Would recommend.

Reply from Oak&More
Beautiful Oak bedroom furniture. Worth the 12 week wait. Excellent communication from the company, and 2 lovely delivery men. Highly recommend

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Reply from Oak&More
Dining table ordered on Tuesday evening,
Messaged on Wednesday to acknowledge order.
Messaged Thursday to arrange delivery.
Arrived from Manchester on Saturday lunchtime to outside Glasgow.
Well packaged, in crates and the guys very polite, quick to assemble and no mess at all.
100% recommend this company.
Thankyou.

Reply from Oak&More
The ordering was straight forward, the delivery was on time and the delivery guys were helpful and polite. The only issue was that the drawer under the desk means that the chair has to be set very low and is therefore less comfortable for prolonged working.

Reply from Oak&More
Lovely furniture. Shame the delivery wast as good. Men really rough unpacking it.

Reply from Oak&More
We love the oak TV console - its really good quality, looks great in the room and was well-packaged. The delivery was prompt and the couriers were considerate.

Reply from Oak&More
I had a small problem with my sideboardI ordered. Just not to my personal taste.
Oak and more were more than happy to resolve the issue with me and I am happy with the outcome
Good customer service

Reply from Oak&More
Furniture and delivery was fantastic. I know the furniture has to be protected but I was dismayed at the amount of polystyrene used I did manage to pass some on to someone who was moving house and all the cardboard went to a NO DIG farmer but I wonder how much I paid for all the packaging

Reply from Oak&More
Ordered the drawers and they arrived within 5 days. All communications were prompt and clear and the drawers are very good quality. Generalluy drawers can be a bit wobbly and naff in their construction, however the Oak&More drawers are great. Solid wood for all the parts and really good quality and finish. All the wood on wood moving parts are waxed and the packaging was superb. It can be hit and miss buying furniture unseen online, but definitely and hit this time. Thanks for a great product

Reply from Oak&More

Reply from Oak&More
Beautifully made furniture, delivered on time. Exactly what we were looking for.

Reply from Oak&More
Couldn’t fault this company. The oak furniture is excellent and came very well packed. Service throughout was great. The company that delivered our furniture were great, very reasonable and two delivery men were very careful taking furniture into house. We were amazed that delivery to a Scottish island was not overcharged as that is usually what happens!!

Reply from Oak&More
Fantastic high quality solid oak furniture! Really impressed with how solid and beautifully crafted this furniture is, i ordered the rustic oak range double bed and matching side tables. I am an avid Cotswold company fan for any large furniture items needed so i was a little skeptical on this one but pleasantly suprised the quality is as good if not better and most importantly they have it in stock rather than waiting for 15+ weeks from cotswold co! Also slightly cheaper than cotswold so i saved a couple hundred aswell :)
Ordered online was quick and easy, delivery was 2 days later ..fantastic!! i was given a 3 hour window the day before and the delivery guys called me 1hr before arriving, they delivered up to my bedroom with no hassle at all they did a great job as the boxes are super heavy! i would recommend the rubbish removal service actually i didnt opt for this and so much rubbish to try and get rid of! but overall highly recommend this company - excellent quality, solid & well made furniture worth the price tag aswell - you get what you pay for in terms of quality. shop with confidence these guys give Cotswold Co a run for their money for sure, will defo buy more items from them in the future.

Reply from Oak&More
There are fake reviews and stars. I Repeat these are fake. They gives you very very bad quality and our sofa start sinking even less then in 4 months and I had paid extra for warranty and what they did send a technician and he saw and said Sofas are like this… they suppose to go down… Like seriously. They even don’t admit that and do nothing. Its a scam company. Please do not buy from here spend your money somewhere else. And also sofa quality was so so bad. I feel that when i received the sofa because of sofa’s weight. Literally you spend thousands of pounds and when you try to sit down sofa move like a big giant sofa move when you try to even sit. Please do not buy sofas from here. And specifically do not pay extra for insurance or warranty, they will do nothing !

Reply from Oak&More
Lovely furniture.
We bought 2 sofas and a Table and 2 chairs.
Delivery Agents will deliver to room of your choice however these items are so well packaged in cardboard boxes and styrofoam that they finish up huge so barely able to get in door let alone into room required.
Deliery guys said that if we opened and unpacked the furniture they were unable to help move it into our room.
So be aware .

Reply from Oak&More
I have purchased dining furniture and had it delivered on Thursday 14th may but unfortunately when it arrived I had ordered the wrong item. Delivery men were very helpful and very efficient at unpacking and taking the packaging back . I reordered on Friday and had the right goods delivered yesterday Monday 18th may 2026 . We couldn’t be happier the furniture is beautifully crafted and very solid and sturdy. Thankyou to Matt who helped with my reorder and making sure everything went smoothly and to the delivery drivers who not only delivered the furniture but then also repackaged and took the other back what a great service and business oak and more are. Would really highly recommend them. Thankyou to the whole team

Reply from Oak&More
Sofa absolutely stunning. Beautiful material and super comfy.
Downside was delivery team. Serious attitude problem and poor communication. Found them extremely rude. I had to ask to take packaging off the feet. They also would not hook up the 2 parts of the sofa which would have taken them 1 second.

Reply from Oak&More
I have bought a number of products from Oak & More and have always been extremely happy with them.
Although I had to wait 12 weeks for my current pieces, I knew this when I placed the order and it was worth the wait.
Delivery and unpacking service good too

Reply from Oak&More
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