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Oak&More Reviews 

5,693
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,466 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and solid construction of the furniture, often describing items as beautiful, well-made, and exceeding expectations. The ordering process is frequently highlighted as easy and straightforward, with many appreciating the clear communication regarding delivery timescales and updates. Delivery services are also highly rated, with drivers often noted for being professional, respectful, and helpful in placing items in the requested rooms. However, some customers experienced issues with delivery, including wrong items being sent, delayed collections, or refusal to unbox items despite paying for the service. A few people also reported concerns about the quality of certain products, such as misaligned panels or sofas sinking quickly, and difficulty in obtaining replacement parts.

What people talk about most

Product

Consumers are highly satisfied with the product quality, frequently describing items as well-made, sturdy,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting professional and... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the furniture as well-made, sturdy, and... See more

Order

Clients share positive opinions on order, frequently highlighting the ease of the ordering process, whether... See more

Service

Customers had positive experiences with service, often highlighting the ease of ordering, timely delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a fantastic place! Kept seeing our perfect sofas online but wanted to see them in person before ordering.....so glad we did. Rotherham showroom was superb, well layed out, plenty of room to brows... See more

Company replied

Rated 5 out of 5 stars

Placed 2 orders with this company & will definitely use them again. Items arrived on time, very, very well packaged & in perfect condition. Delivery drivers were respectful & put all of the large item... See more

Company replied

Rated 5 out of 5 stars

Very easy to order the extra large Loxton sideboard. Very reasonably priced. Kept fully informed on delivery although outer packaging was damaged driver took photos and reported back of the condition.... See more

Company replied

Rated 5 out of 5 stars

The delivery service was excellent.Dining chairs arrived in boxes each one protected from any damage.Quality of the chairs was splendid,they are comfortable and fit round our existing dining table wi... See more

Company replied


Company details

  1. Furniture Store

Written by the company

We’re a trusted UK furniture brand offering beautifully made pieces for real homes and real lives. From solid oak dining tables to comfortable sofas and smart storage, our collections are thoughtfully designed, built to last, and easy to live with. Whether you're furnishing your forever home or updating a single space, we’re here to make it simple - with helpful service, honest pricing, and quality you can trust. Prefer to try before you buy? Visit our showroom in Peterborough to see our collections in person. We’re proud to be rated highly by customers who value comfort, style, and furniture that’s made to live with you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(5,693)

1,392 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and quality

from ordering, to delivery we are thrilled with our experience and the quality of our furniture from O&M.
We would absolutely recommend this company and the delivery team.
Thank you

June 15, 2026
Unprompted review
Oak&More logo

Reply from Oak&More

Thank you for your wonderful review Dawn. We're delighted to hear you were thrilled with your experience from ordering through to delivery, and you're pleased with the quality of your furniture. Thank you for your recommendation and for choosing Oak & More!

Rated 3 out of 5 stars

Sturdy desk but easily marked

The desk is sturdy and the doors and drawers are good quality, but I really regret buying it. The photos don't show how small the cupboards are inside, which is quite annoying but not a big issue. But for such an expensive item the top is really prone to marking (maybe to do with the finish?). I've only had it a few weeks, using it as a writing desk, so it's not undergone any rough treatment. The desk was a treat for myself but I feel foolish spending so much on something I can't return.

June 14, 2026
Unprompted review
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Reply from Oak&More

Thank you for sharing your honest feedback. We’re truly sorry to hear that the desk hasn’t felt like the treat you hoped for. We’re always happy to advise on dimensions, internal measurements, and any other details before purchase, but we completely understand how disappointing it is to find the top marking so easily, as this is certainly not the experience we want for our customers.

We take great pride in the quality of our furniture and the service we provide, and we’re committed to helping wherever we can. If you could please send a few photos to orders@oakandmore.co.uk, our team will be able to review the issues and offer either a suitable resolution or possibly care advice.

Rated 5 out of 5 stars

I am very happy with the 2x chest of…

I am very happy with the 2x chest of drawers and matching bedside cabinet. They are very well made and look classy. I am so glad I chose to purchase from Oak & more. Top quality for a very fair price.

May 28, 2026
Unprompted review
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Reply from Oak&More

Thank you for your lovely review Jan. We’re really pleased to hear you’re so happy with your two chests of drawers and matching bedside cabinet. We really appreciate you choosing Oak & More and taking the time to share your feedback. Enjoy your new furniture!

Rated 5 out of 5 stars

First class service from ordering to…

First class service from ordering to delivery can,t fault the servise

June 14, 2026
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Reply from Oak&More

Thank you for your kind review Lyn. We’re pleased to hear you were happy with the service from ordering through to delivery. It’s great to know everything went smoothly for you!

Rated 5 out of 5 stars

Easy to order

Easy to order. Can choose delivery date around work. Kept up to date with delivery details. Table was easy to assemble, well packaged. Table and chairs are solid and look lovely in my dining room. Reasonable price for the dining set.

June 1, 2026
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Reply from Oak&More

Thank you for your lovely review. We’re pleased to hear you found the ordering process easy and appreciated being able to choose a delivery date worked around you. It’s great to know you were kept up to date with delivery details and everything arrived well packaged. Thank you again for taking the time to share your feedback, and we hope you enjoy your new furniture!

Rated 5 out of 5 stars

Excellent quality

Delivered on time, stylish and robust desk, came assembled. Excellent would recommend.

June 1, 2026
Unprompted review
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Reply from Oak&More

Thank you for your kind review Jane. We’re really pleased to hear your desk arrived on time and you’re happy with both the style and quality. We really appreciate your recommendation and hope you continue to enjoy your new desk!

Rated 5 out of 5 stars

Everything arrived on time and they…

Everything arrived on time and they look lovely in my living room

June 6, 2026
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Reply from Oak&More

Thank you for your feedback. We’re really pleased to hear everything arrived on time and you’re happy with how it looks in your living room. We hope you enjoy your furniture for years to come.

Rated 2 out of 5 stars

We liked the model and the colour and…

We liked the model and the colour and the fact that it was advertised as “only oak, no mdf no veneers, nothing to hide” was a big plus.
Delivered on time and room by choice another plus (reason it got two stars).
Reality: the moment you touch it you know it s only de top board which is real oak. It s weight is comparable to Ikea furniture and you re lucky if they have used real wood to build it.
Deceiving marketing and overpriced in my opinion.

June 11, 2026
Unprompted review
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Reply from Oak&More

Thank you for taking the time to provide your feedback. We’re sorry to hear that the sideboard hasn’t met your expectations, and we appreciate you sharing your thoughts.

We do want to reassure you that we have not misled any customers. The Bridstow Oak and Blue Painted Small Sideboard listing clearly states that it is made using solid oak for the top and solid hardwood for the painted frame, with no veneers or MDF. We are very transparent about the materials used in all of our collections, and we take great care to ensure our descriptions are accurate.

We pride ourselves on the quality, craftsmanship, and value of our furniture, and we’re confident that the sideboard you have received is of excellent quality. It is a solid, durable piece designed to last for many years, and it cannot be compared to flat‑pack or mass‑produced furniture from companies such as IKEA.

We do appreciate your feedback and are always here to help if you would like to discuss your order further.

Rated 5 out of 5 stars

Beautiful furniture and super service.

I bought a Cambridge Solid Oak Hallway Sideboard which arrived yesterday and it is absolutely stunning, so I am very happy!! The customer service is second to none and communication regarding delivery was excellent. I received up to date delivery details and continuous delivery updates. The delivery guys were brilliant so no complaints whatsoever.
Would highly recommend Oak & More and the delivery Company.

June 11, 2026
Unprompted review
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Reply from Oak&More

Thank you so much for your lovely review Emma. We’re delighted to hear you’re so pleased with your Cambridge Solid Oak Hallway Sideboard and it’s arrived safely. Your kind words and recommendation mean a great deal to us, and we really appreciate you taking the time to share your experience. Enjoy your new sideboard, and we hope to see you again soon!

Rated 5 out of 5 stars

Great product, great communications, great delivery. 5 Star.

I recently purchased a Hertford round table and X back chairs in solid oak and found the process very easy. The product's were delivered well packaged, on time, and on my preferred date. The delivery company was very professional with communication throughout. As to the table and chairs they are, in my opnion, excellent quality and I am extremely pleased with them, and the company.

May 22, 2026
Unprompted review
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Reply from Oak&More

Thank you for your wonderful review Malcolm. We're delighted to hear your purchase was such a positive experience from start to finish. It's great to know the ordering process was straightforward, the delivery arrived on time. We're especially pleased you're so happy with the quality of your solid oak table and chairs. Thank you for choosing us, and we hope you enjoy your new furniture for many years to come!

Rated 5 out of 5 stars

The furniture was packed well and…

The furniture was packed well and delivered with care

June 4, 2026
Unprompted review
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Reply from Oak&More

Thank you for your review Claire. We're delighted to hear your furniture arrived well packaged and was delivered with care. We hope you enjoy your new furniture!

Rated 4 out of 5 stars

Great furniture, hard to assemble

Really pleased with the wardrobes which are good quality and look great. We had some issues with the delivery which took two attempts. The customer services team were extremely helpful while we were sorting this out.
It's worth being aware that when the description of the wardrobes says "some assembly required" because the wardrobes come in two parts, that meant that we had to lift the extremely heavy main part of the wardrobes on to the base section before fixing them together. We had to remove the wardrobe doors in order to reduce the weight because we just couldn't lift them without doing this.

June 8, 2026
Unprompted review
Oak&More logo

Reply from Oak&More

Thank you for taking the time to leave your review Amanda. We're delighted to hear you're really pleased with your wardrobes and you're happy with their quality and appearance. We're also glad our Customer Services team was able to assist you throughout the delivery issues and help bring the matter to a satisfactory resolution. We appreciate your feedback regarding the assembly process. Thank you again for your patience and understanding, and we hope you enjoy your new wardrobes for many years to come.

Rated 5 out of 5 stars

Great service and service throughout

Great service and service throughout. Product arrived securely packaged and delivery team were punctual and courteous. Would definitely use Oak and More again….quality of product was impressive. 5 stars all round.

June 3, 2026
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Reply from Oak&More

Thank you for your fantastic review Alan. We’re delighted to hear you were pleased with both our service and the quality of your furniture. It’s great to know your order arrived securely and our delivery team provided a punctual and courteous service. Your kind words mean a lot to us, and we’re thrilled you would choose Oak and More again!

Rated 5 out of 5 stars

Beautiful furniture very well made…

Beautiful furniture very well made delivered with care 👌

May 20, 2026
Unprompted review
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Reply from Oak&More

Thank you for your lovely feedback Ronald. We’re delighted to hear you are pleased with your furniture and your delivery was handled with care. We hope you enjoy your furniture for many years to come!

Rated 5 out of 5 stars

Very pleased !

Lovely pieces of bedroom furniture. Heavy , solid , well made .

June 3, 2026
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Reply from Oak&More

Thank you for your wonderful review Gould. We’re delighted to hear you are pleased with your bedroom furniture and appreciate its quality, solid construction and craftsmanship. Your feedback means a great deal to us, and we hope you enjoy your furniture for many years to come.

Rated 5 out of 5 stars

Herringbone bedroom furniture

I ordered the Herringbone bedroom furniture with slight trepidation. I normally like to physically see what I’m buying. It was a 15 week wait but it was well worth the wait. The furniture came extremely well packed, already erected (apart from the bed) which was super easy to put together. It is all well made, exceeded my expectation. Even the herringbone pattern lines up from drawer to drawer. I absolutely love it.

June 9, 2026
Unprompted review
Oak&More logo

Reply from Oak&More

Thank you so much for taking the time to leave such a wonderful review Deborah. We completely understand ordering furniture without seeing it in person can feel like a big decision, so we're delighted to hear your Herringbone bedroom furniture exceeded your expectations and proved to be worth the wait. It's fantastic to know that you were pleased with the quality, packaging, and ease of assembly. We hope you enjoy for many years to come!

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Furniture arrived quickly, was well packaged and was of a good quality. Highly recommended. Many thanks

June 9, 2026
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Reply from Oak&More

Thank you for your fantastic review Tracey. We're delighted to hear you were pleased with the service you received from start to finish. It's great to know that your furniture arrived promptly and well packaged. Thank you for your recommendation and for choosing Oak & More!

Rated 5 out of 5 stars

Beautiful oak furniture

Easy to order, excellent delivery and absolutely stunning oak furniture! Would highly recommend.

June 9, 2026
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Reply from Oak&More

Thank you for taking the time to leave such a wonderful review Sarah. We're delighted to hear you found the ordering process easy, the delivery service excellent, and you're pleased with your oak furniture. It's fantastic to know you would highly recommend us!

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