I had such a good experience. There was something wrong with the tracking on my package, and they went above and beyond to made sure it got delivered safely. The owner was even on a business trip and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Oaken Vault has an incredible selection and top customer support. My experience was fantastic from start to finish. If you're ordering from abroad (especially to Portugal), be aware that tracking... See more
On the fence at first since I'm in Holland and OakenVault is in Denmark. Especially since it was regarding a Kickstarter (Castles of Burgundy: Special Edition). Those worries were quickly taken a... See more
So far I've only bought there once, but it was a rather large order and all went by the book (with a little bonus on top). What caught me, was the competitive price on a number of items for which I... See more
Company details
- Game Store
- also in
- Hobby Store
Contact info
Tamrodsvej 24B, 4960, Holeby, Denmark
- Info@OakenVault.com
- oakenvault.com
4.9
Excellent
195 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great 5 stars all around
July 16, 2024
Very quick answer for question and vewy…
Very quick answer for question and vewy quick shipping.
July 19, 2024
Great experience and a nice present…
Great experience and a nice present with our order. Thank you for the good service!
May 31, 2024
Beyond impressed with the service I…
Beyond impressed with the service I received. They really went over and above what I expected. Incredibly satisfied. Will absolutely shop here again and recommend it to others!
July 2, 2024
Fast and easy process
Ordered a rare boardgame from Oaken Vault. The package arrived fast and was in very good condition. :)
June 19, 2024
Great service
Game arrived fast in the best state possible. Got even a little gift due to long waittime.
May 31, 2024
Excellent experience
Excellent experience in all matters: communication, packaging, fast delivery. Also very friendly and helpful. I’ll definitely be back for more.
May 31, 2024
They give free gifts for the purchase…
They give free gifts for the purchase and I bought too much and they gave me free return maillabel, so overall really good services. And good communication over there chat window.
May 31, 2024
These guys were great!
These guys were great! They helped me quickly and smoothly with a few things like and address change and somethings that came up with UK customs. Really nice people and top quality service, I would recommend them.
May 29, 2024
Oakenvault is great
Oakenvault is great, Nice proces, super fast and thorough shippers and often includes a little gift. Yes please!
May 16, 2024
Very fast and very helpful
April 22, 2024
Extremely cosy vibes
Extremely cosy vibes, and a wonderful line-up of games both for sale and to tryout
March 9, 2024
Wonderful store!
Wonderful staff, great communication. Fantastic packaging of shipped products.
March 9, 2024
Quick response
I am very impressed in how quick response and delivery I received. Tried to buy it in another store before but they only delayed the delivery.
I had it in my hands in almost under a week. Also got a personal note in the package. 👍🏽 top class!
February 23, 2024
Great service!
February 1, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.