Avoid. They are liars and thieves, colluding with the South African landlord at Ansvar House. He says he is a Christian, but lies and tells you he is a contractor. He leaves tenants to live in dir... See more
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See what reviewers are saying
I am very pleased that my elderly mother chose Oakfield to sell her property. Scott Rea has been the ideal person to make the sale. He has been really kind and helpful, understanding that she is selli... See more
We have recently (April 25) let a property through Oakfield and at same time rented a property through them. The service from the whole team has been really fantastic, in particular Tia West, Izzy Cu... See more
Company replied
For the first time my family needed a rental property, which would accommodate three adults and a small dog. We were recommended Oakfield Estate Agents in Eastbourne. Oakfield were superb from start t... See more
Company details
Written by the company
Oakfield is a leading independent estate & letting agent in East Sussex with branches in Hastings, Bexhill, Eastbourne, Uckfield, Heathfield & Lewes. We pride ourselves on offering outstanding customer service and building long lasting relationships with our clients based on trust. We offer Residential Lettings, Sales and Block Management services across the South East.
Contact info
Maunsell Road, TN38 9NN, Hastings, United Kingdom
- oakfieldproperty.co.uk
3.6
Average
85 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
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FAILED AT THE 1ST 2ND AND 3RD HURDLE
I was considering using Oakfield Hastings office for the sale of my seafront property.
I always do a few test phone calls as a buyer and as a seller before making a choice of agent. They failed miserably sadly each time. Never came back to me with the requested information at all, despite promising to do so. Twice I was assured the sales agent would call me back that afternoon - NOTHING. On the final call the person answering the call said she worked in lettings but would pass my message on and I would be called back that day. To be fair to her although she fell at the last hurdle, she was friendly, polite and professional. I complained to her that I had already left two messages with no response. She assured me I would get a call back that afternoon from a sales agent, she then added that if he didn't call me back SHE WOULD. I'M STILL WAITING for someone/anyone to come back to me with the requested information. Needless to say they will not be getting any of my properties to sell now or anytime in the foreseable future.
May 18, 2021
Unprompted review
Zero deposit scheme
Zero deposit scheme - the tenants I had were offered this. They gave an address in England but were living abroad and came for a short term contract. I had a problem getting paid for damage. Oakfield gave no support and said they would charge a hefty fee to submit a claim on my behalf. I did the claim myself and got paid out but it was stressful. I will not use them again. Their contract stipulates annual rises in rent too.
May 12, 2021
Unprompted review
Just like to say a Big Thanks to Tony…
Just like to say a Big Thanks to Tony and Sam for all there hard work it has taken a long time to sell because of the current situation we are all in But now we have sold we can go on and live our Dream thanks again I will recommend you to all my friends
November 12, 2020
Unprompted review
Best to leave well alone
If I could give them no star, I would. Rented property from oakfield, felt as if I was being caught. They refused to refund my deposit in full, as the said they were entitled to keep one hundred pounds as end of contract check out. I felt this to be unfair along with other points, and complained to the people how hold the deposits, and they agreed they had acted incorrectly, and refunded the full amount.
January 12, 2020
Unprompted review
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