Oak Furnitureland USA Reviews 

894
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Bought two furniture sets from this company, totaling thousands of dollars (US). The office set is fine (handles are shaped recesses within the wood) But on the bedroom set, the handles are... See more

Rated 4 out of 5 stars

Good quality for the money, though the mystery hardwood in the Cranbrook bookcases was knotty. Oak top on the Cottage sideboard did not look like any oak I've seen in the U.S. Bear in mind, the furn... See more

Rated 1 out of 5 stars

I spoke to Brandon on Sunday, Oct. 14 to place an order for Bevel Natural Solid Oak Glass Front Hutch which was supposed to arrive FULLY assembled with white glove option. The delivery men who were e... See more

Rated 5 out of 5 stars

We purchased a TV console, sideboard, and entry table. The quality on them is beautiful. My husband works in the construction industry and is very particular about only buying nice quality, 100% har... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store

Information provided by various external sources

At Oak Furnitureland, we specialize in selling fantastic quality hardwood furniture at unbeatable prices. But how do we do it? In a nutshell: we cut out the middleman and always keep costs to a minimum and pass the savings onto you! Oak Furnitureland offer the largest collection of unique, solid hardwood furniture for every style and room in your home


Contact info

2.7

Poor

TrustScore 2.5 out of 5

894 reviews

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2.7

All reviews

(894)

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Rated 5 out of 5 stars

Haylee Brandt was excellent

Halee Bandt was excellent! From the moment she introduced herself to even after the sale, Halee was fantastic. She understands the various product lines; listened to our specific needs, made recommendations, and made the sale easy. I strongly recommend this store, lots of options in the same style but different finishes. And Halee made the difference. Thank you for great customer service!

June 10, 2019
Unprompted review
Rated 5 out of 5 stars

Our desk is gorgeous!

Our desk is gorgeous! This addition to our home office is very well made with a beautiful two tone finish. Nothing cheap or flimsy, it is a solid, all wood piece that is both stylish and functional. Love this desk, such a notch above other online furniture choices and for the price we paid an excellent value too.

June 10, 2019
Unprompted review
Rated 3 out of 5 stars

Fair but slightly disappointing.

The ordering experience was quite alright. The price is fair, and the wood is solid. Friendly customer service. The construction is pretty good, although the drawers for the dresser and night stand I purchased could have been constructed with a better system instead of just sliding in and out on wood rails. The bed frame is normal size for the full bed, but the dresser and night stand are very small. I know the dimensions are on the website, but I just assumed they would be of average size. They are not. Very small. Make sure you check dimensions before purchase.

May 11, 2019
Unprompted review
Rated 4 out of 5 stars

Our experience with Oak Furnitureland…

Our experience with Oak Furnitureland was just wonderful -- the sales representative we dealt with, after looking at a photo of our room, had an excellent suggestion about what would work for us although it wasn't what we though we were looking for. He was right! The delivery was as promised for time and service, and the quality of the piece is superb. The only reason I didn't give 5 stars is that the straps for anchoring our tall glass-front china cabinet are far too long. If the piece did fall that far, it would have broken everything inside and possibly the glass fronts as well. We don't dare put anything in it until we have figured out a better way of anchoring it.

May 7, 2019
Unprompted review
Rated 3 out of 5 stars

Delivery was the worst!

Love the product but deliverey was unexpectedly. It was explained that I the item would need to be signed for and would be carried in and brought to the room of choice. Non of whiched happened. I was never notified of delivery, it was left on the back porch - that is never used. We don’t even know how long it was sitting out there - just happened to see it one day by chance when my mom opened the door for fresh air. My mom is 95 and can’t bring it in. Also it had rain for a couple days prior to her seeing it. The boxes where soaked.
Not a good experience - never will order from your company again because of commicstiom and delivery issues.

April 30, 2019
Unprompted review
Rated 4 out of 5 stars

Foyer Chest

I am very happy with the unit, both appearance and quality. I searched a number of different sites before making my choice.
At checkout, I was surprised by the $99 fee based on my zip code. I was sure that I saw “free shipping” somewhere. I was tired of looking and went forward. Nuts.

April 30, 2019
Unprompted review
Rated 1 out of 5 stars

I would never order furniture from them…

I would never order furniture from them again. I’ve had two deliveries from them. First one went very smoothly. The second was a nightmare. I talked to so many representatives from this store and became more and more frustrated each time they promised to deliver the tables. I must have spoken to eight different representatives trying to straighten out this mess. Each time promised it would be there within a week. Didn’t happen! Finally I contacted my credit card company to stop payment. It was then that the furniture finally arrived within days. When it arrived it was dropped on my porch and the condition of the boxes it was in looked like it went around the world and back. The box was all smashed and torn apart. It’s too bad, because I like the product not the service I received. For that reason I would never order from them again.

April 17, 2019
Rated 4 out of 5 stars

The furniture is terrific and it was…

The furniture is terrific and it was delivered quickly without any scratches or dents.

However, on the box it states that the furniture can only be returned if the box it came in is in its original condition. As a practical matter it is virtually impossible to remove the furniture from the box without cutting up the box from the outside. It is packed very tightly, which makes it extremely difficult to remove without affecting the condition of the container. This seems to ensure that defective furniture cannot be returned, unless of course if I pay for the truckers to remove the furniture from the container.

April 5, 2019
Unprompted review
Rated 5 out of 5 stars

Extremely happy

We absolutely love the sideboard we ordered and received. It is much prettier . I was reluctant to purchase a piece of furniture without seeing it in person. Very well made as well. Extremely happy with our purchase of the Country Cottage Sideboard.

My only complaint was the gentlemen brought the piece in the house and did not open up the box. They started to leave and I mentioned I wanted to check and make sure it was okay. They said sure, opened the box and would not take the packaging with them.
They were very nice . I just wished they could have taken the packaging

April 2, 2019
Unprompted review
Rated 4 out of 5 stars

Waited nearly 2 months for delivery

Happy with the dining sideboard. Great quality for the price. Waited a long time for delivery. Ordered on 1/26/19 and told it would arrive no later than 3/5/19. It was not delivered until 3/22/19.

April 1, 2019
Unprompted review
Rated 5 out of 5 stars

This was my first experience with Oak…

This was my first experience with Oak Furnitureland and I was very impressed. Great showroom very conveniently located in Burlington, MA, high quality and stylish hardwood furnishings, great customer service, all at a reasonable price with fast free delivery.

March 30, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent quality!

We waited a quite time but when we received it we were very happy with the quality. Love the cabinet!

March 30, 2019
Unprompted review
Rated 5 out of 5 stars

Second time purchasing from Oak…

Second time purchasing from Oak Furnitureland and can assure that they manufacture a quality product at a price commensurate with the item(s) received. Product delivered within a reasonable time frame. It is probable I will be doing business with them in the future, as need arises.

March 29, 2019
Unprompted review
Rated 5 out of 5 stars

We ordered a large mirror 44x24

We ordered a large mirror 44x24, and it arrive quickly and safely. Rather than hooks on the back, there were key slots. We elected not to use them and instead bought a z-bar to hang it. It would have been helpful to have some information or recommendation on how to hang the mirror.

March 28, 2019
Unprompted review
Rated 5 out of 5 stars

This is a great company

This is a great company. From start to finish, I can’t say enough about oak furnitureland. The delivery of my furniture was excellent. The delivery guys were very polite, respectful. I would and have recommended oak furniture land USA to everyone I know. Quality furniture at affordable price. Thank you.

March 28, 2019
Unprompted review

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