Oakheart Property Reviews 

247
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

I think it is a reasonable time to write a fair review being 6+ months in being a tenant in a bedsit managed by Oakheart Lettings. We have had one inspection of the flat (which included our individual... See more

Rated 5 out of 5 stars

Korben has been the best agent we have ever dealt with. Extremely polite, friendly gentle young man who showed that he actually cared about landlords AND potential tenants as equals which m... See more

Rated 5 out of 5 stars

I cannot praise or recommend Oakheart Sudbury enough all staff are superb. They have great experience for such a young team and are always helpful and courteous. Tommy, Jess, Jack, George have all as... See more

Rated 5 out of 5 stars

Fantastic service from first meeting through to last! Cannot fault the Oakheart Sudbury Team! Friendly, honest and always there to answer questions. The app is a great to monitor your sale. When w... See more

Company details

  1. Real Estate Agents
  2. Property Management Company

Written by the company

Founded in the summer of 2020, Oakheart is a property consultancy based in Colchester Essex, that brings together two of the regions most experienced and qualified Estate Agents. Oakheart Property want to help families put down roots in Colchester and surrounding areas, providing an exemplary experience to buyers, sellers, landlords and tenants alike. Known as the ‘Tree of Life’ the oak symbolises wisdom, knowledge and loyalty, three values that are at the very heart of our business.


Contact info

4.0

Great

TrustScore 4 out of 5

247 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(247)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

couldn’t recommend Oakheart enough

couldn’t recommend Oakheart enough! such a friendly and helpful team, in particular Korben! Korben was super helpful throughout the entire process, very informative and knowledgeable and answered every single question i had. I had a very smooth process thanks to this. many thanks:)

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Korben was really helpful and…

Korben was really helpful and informative. He was very kind and always quick to respond to all of our queries. The process has been very easy and straightforward and that is with the help of Korben.
Also thank you to Rich, who is one of the best!
Thank you both :D

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Experience

Had a viewing with Korben and he made it the smoothest and most convenient experience. Great communication for the entire process making it so convenient! Couldn't recommend using Oakheart any more, every letting experience has been fantastic

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

The best agent ever korben

Fantastic agent agent korben not long time ago I went to view a flat and he was really friendly,polite and funny he help us with all the questions we had helping us decide what is best for us really appreciate his help best ever

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service - special mention to Chloe

After moving from a long established estate agent in Sudbury after only 3 viewings in 16 weeks, I was blown away by the impact Oakheart (Sudbury) had on my selling experience. Not only did I have 30+ viewings overall, the whole process to finally accepting an offer was faultless. Oakheart are highly professional and reliable, with a friendly and approachable manner. Even though the portal provides all the feedback information you need, Oakheart still provide personal feedback from viewings and the communication is exceptional. I highly recommend Oakheart Sudbury, with a special mention to Chloe and my only regret is I didn't use them sooner. Well done team Oakheart :)

January 16, 2025
Unprompted review
Rated 1 out of 5 stars

Horrendous

Horrendous, if you are thinking of renting through Oakheart, don’t! They are my managing agents and have failed to repair any issues. The property I am renting has been deemed inhabitable and we have been met with nothing but disrespect. They still expect us to live in these conditions and suffer weeks and weeks worth of work. I cannot put into words how awful this has been. To the point I have had to request a termination. Not even a 1 star.

January 6, 2025
Unprompted review
Oakheart Property logo

Reply from Oakheart Property

Hi Megan,

We totally understand your frustration with the maintenance delays. We wanted to give you a quick, transparent update on what's been happening behind the scenes.

Despite our best efforts to schedule repairs in mid-December, our contractor ran into some challenges and couldn't get into the property until just last week. We know how important it is to get these issues sorted quickly, and we want you to know that both we and your landlord are fully committed to resolving this.

As a gesture of goodwill, we've already offered you the option to move out without any additional charges. We hope this helps ease some of the stress around the situation.

If you'd like to chat more about this or have any questions, please don't hesitate to give us a call at 01206 803 303. We're here to help and want to make sure you're taken care of.

Thanks for your patience!

Best wishes,

Oakheart Lettings - Property Management Team

Rated 5 out of 5 stars

Korben is a Legend

I recently had the pleasure of working with Korben Levey from Oakhart, and I couldn’t be more satisfied with the experience. From the very beginning, he was professional, approachable, and incredibly efficient. He took the time to understand my requirements and matched me with the perfect property in no time.

The entire rental process was seamless thanks to his clear communication and proactive approach. He kept me informed at every step, patiently answered all my questions, and ensured that everything was stress-free.

What truly stood out was his genuine commitment to making the experience positive. It’s rare to find a letting agent that is so personable and reliable. I highly recommend Korben at Oakheart to anyone looking for a hassle-free rental experience. He made what can often be a daunting process feel straightforward and enjoyable.

Thank you for your outstanding service!

Serg

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Korben best agent

Korben has been the best agent we have ever dealt with.

Extremely polite, friendly gentle young man who showed that he actually cared about landlords AND potential tenants as equals which meant a lot. The landlords 92 year old mother lives on site and Korben was so sweet with her showing great respect and kindness like it was his own grandmother.

He took his time answering all our questions and was on hand to help with search apps etc which for us 'oldies' can sometimes pose a problem!

Such a lovely experience all the stress taken away by one young man thanks so much Korben!

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Can’t recommend oakheart enough

Can’t recommend oakheart enough. My house sold really quick. My sale wasn’t as straight forward as I would have hoped for but with Amy form sales progressions on it made me feel a valued customer. She went above and beyond for me. I honestly can’t thank her enough. Thank you to all the team. Would definitely use you guys again.

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you to Korben levey

Thank you to Korben levey!
Very approachable and quick to respond.
Made my experience easy and stress free which sometimes can be the opposite when it comes to finding a new home!

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Met with Korben at Oakheart, who assisted with arranging the viewing, showing the place of interest, and helping us through the process. He’s been incredibly helpful and approachable along with being so prompt to reply to emails. During the viewing he gave us time to look around and answer any questions we had. We were also late to view the property due to heavy traffic but Korben was so patient and reassuring. Thank you for providing a great service!

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Korben was very helpful and precise…

Korben was very helpful and precise with helping us find a flat for our first time moving to Colchester. He was really bubbly and very professional.

He made everything a lot easier and smooth, I’d like to thank him for all his help!

Many thanks,
Chrystal & Isobelle

August 3, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look