Ordered 11 days ago online and haven’t received the order. Had to send an email to find out where the order is and was informed a day later the shipping company never came. - never heard back since.
Company replied
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See what reviewers are saying
While the process took longer than expected and the communication wasn’t good with customer service to begin with, we finally received our order two months after placing it and we love our balcony fur... See more
Oakland have products, the products look nice, sometimes the products are on sale. However, unfortunately Oakland don’t seem to like sending the products. They may forget that it has been ordered, for... See more
Company replied
Oakland has fine products, but the delivery time is horrible. Even if it is on storage, delivery time is not possible to get from the company, so you should be certain to ask before you order somethin... See more
Company replied
Company details
Written by the company
Norges største utvalg av hagemøbler. Stort utvalg av møbler og interiør. Vi er både billige, eksklusive, moderne og klassiske.Vi har NYHETENE og de BESTE PRISENE
Contact info
Doneheia 109, 4516, Mandal, Norway
- +47 926 49 800
- kundeservice@oakland.no
- oakland.no
2.2
Poor
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The wooden top in both dinner and…
The wooden top in both dinner and coffee table is of bad quality, got a lot of cracks just after a few weeks outside.
No response from the support service at oakland.
The company answer is very generic without trying to solve the problem.
April 29, 2022
Reply from Oakland Møbler
Thank you for your feedback Valeriya. This is important to us, so that we can improve our products and customer service. Have you received a casenumber from our customerservice?
Delivery took way to long and me asking…
Delivery took way to long and me asking all the time for updates. Delivery date kept on moving. Then when I got my goods it was half an order and I have to wait long and make a 2nd trip to get the rest of my order
April 27, 2022
Reply from Oakland Møbler
I apologize for the troubles you have experienced. We had some challenges with the transport last year, because of the transporting crisis.
We now hope this crisis is over, so that we can deliver on time again.
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