Oakmere Service Centre Reviews 

Dishonest do not go there for his cheap MOT,he will fail your car for unnecessary work, Mr Kahn has a obsession with windscreen wipers and will make out your windscreen wipers do not clear your windscreen properly and coincidentally have your make in stock to replace your perfectly passable ones my mechanic said all the advisories and other work were unnecessary

I found expensive compare to other local garages.
Thanks.

Terrible, replaced battery when not needed, promised RAC would refund but left no evidence for them ... incompitent and fraud!

Great service and was able to specify a time, car was ready as promised and was advised on any future work that may need carrying out. Would definitely recommend 👍🏻

All in all a good experience, parking a bit hit and miss but, least it shows they are busy.
Also, came back to me with charges before the job was done and also, they changed their opinion about something and saved me a £100.
Would recommend and will use again.

Great service!

Service together with a couple of tyres, really can't fault Oakmere Service at all. Done on time with great communication regarding progress and pricing.
No hesitation in recommending for excellent service!

MOT perfect....fast

Had a MOT was don’t quickly and professionally

Excellent service as always by Mr Khan and team. They have been looking after my cars for me more than 2yrs and would not go anywhere else. You can be assured that you will be offered the best solution where posible which fits your budget.

went for a head gasket repair which they came back telling me something completely different they also STOLE out of my car a vape and brand new thermosat I rang and left a voice mail got no response AVOID and I will be going back for my missing property

Update

So after taking my car in for the head gasket I was told by Mr.khan that its not that its a cracked cylinder head claimed he sent it off to be tested (he didn't), found it strange when he's said the mazda diagnosis was wrong I mean they make the car tried to charge me over £2000, but took it elsewhere and was told no crack at all was just the gasket so not really sure why he charged me a fee as all they did was look at my engine and i mean with eyes only as my car hadn’t even been inside the garage for them to remove the head was in the EXACT same place as I left it just missing my property

Will be seeking a refund or PROOF of work done not what he quickly typed up himself as I collected my car

Perfect service as usual, price quoted was invoiced, on time, no issues.

Reflecting on my history with Oakmere and the owner Mr Kahn I would understand you may think I’m a fool for ignoring the once bitten twice shy philosophy.

Previously I gave Oakmere the benefit of the doubt as the garage had previously quoted me for a clutch replacement on an Audi and had underquoted. Mr Kahn agreed to maintain his incorrect price and I offered to provide more business with my second vehicle - a VW Golf

In regard to the Golf my first issue came when I asked for a brake overhaul. Once done - and that took far too long, it was necessary to return the vehicle immediately and demand the work be reviewed as the braking performance of the vehicle after the work had been completed was significantly worse than before it went in. I had to travel on multiple occasions at my own cost to review further ongoing brake work. Eventually the work was completed to my satisfaction. Worth pointing out that Mr Kahn has claimed to have test driven the vehicle after the first tranche of work and had signed it off. I knew the work was substandard as I left the garage forecourt and the car barely stopped.

Nevertheless to adhere to my promise to provide further work so that Mr Kahn could gain back some of the income he’d lost on the Audi I later put the Golf into Oakmere for a service that required the servicing of the Haldex 4WD system. I made this request plainly clear and it was agreed that the overall car service would include the Haldex service. When I come to pick the car up - no Haldex service. Reason given was the garage not having the right tool to remove the Haldex oil filter. So despite Oakmere having agreed to do so, the work hadn’t been done and I ended up having to show Mr Kahn how and where to buy the tool off the internet to enable him to complete the job he’d agreed to undertake. Cue additional visits with time and money impact to myself.

Recently I put the Golf in to Oakmere for an annual service and MOT. The rear wash wipe wasn’t working. Prior to dropping the vehicle off I had briefed over a tel call that I’d tried to unblock it myself without success but it could be a split hose within the tail gate.
Mr Kahn subsequently called me to say work was required to replace some suspension parts to which I agreed and was done but Mr Kahn recommended a wheel alignment which I couldn’t afford at the time. Nevertheless the car passed its MOT whilst with Oakmere and was serviced.

I took the vehicle away and found the steering wheel was no longer centered when the front wheels were in the straight ahead position. Also the rear wash wipe had some fluid spraying out but with too little pressure to clean the rear screen. When I subsequently opened the tailgate, fluid had got into the inside of the tailgate setting off warning alarms on the dashboard. Mr Kahn assured me he’d test driven the car to ensure no repetition of my previous dissatisfaction and he’d signed it off. Cue yet another visit to Oakmere to question the quality of the work to be told the wash wipe tel con was misunderstood but was still spraying (barely) and an off centre steering wheel was as a result if the suspension work undertaken but the alignment not being done at the same time. Fair enough if indeed that is the reason.

Today I took the car in to have the alignment done which I was willing to pay for and the wash wipe leak repaired.

On multiple occasions now and culminating in yet another entirely avoidable visit today I’ve had to return to Oakmere to address issues of their making. I’ve been true to my word and spend over £3,000 on the Golf with Oakmere. Today I asked if the car could be delivery back to my home 4 miles away when this last set of works had been completed.

I explained that every time I’m required to leave my car with him my travel costs to get home or back to Oakmere to collect my car are £10. Mr Kahn was unwilling to deliver the car stating I’m at Oakmere to have the wheel alignment done so travel costs in this instance were incurred due to my own choices.

I’ve returned to demand remedial work due to the poor standards of Oakmere on numerous occasions, compromising my weekends and incurring personal costs despite poor workmanship and standards being the reason to do so and today I’ve accepted my custom causes just too much disruption to Oakmere. It’s clear my standards in regard to a job done to an acceptable level do not align with Oakmere.

I’ve put off posting a review because of how divisive reviews can be but now I feel it’s my public duty to share my experiences and allow those reading this to make up your own mind. It’s always worth remembering there are two sides to every story however this unacceptable service is not a one off. I have been exposed to multiple disappointments and simply wish to share my view of things.

Other garages are within the Potters Bar area and come recommended.

This garage was recommended to me as the best in the area and lives up to the claim. BMW dealer was quoting well over a grand and their mechanic pointed me here.
The problem was diagnosed and quoted a parts and labour of less than half the dealer price. The mechanics explained it all to me and took the time to make sure I was happy. Booked in for the next day, dropped the car off in the morning and all fixed and ready for me in the evening.
The staff were really friendly and helpful and the car is driving like it should.
I will definitely be coming here from now on with the family cars.
Thanks for a great service and an affordable fix.

Please avoid this garage they are really cheating on the price and they will find excuses for your car not to pass MOT to change parts

If I could give a minus review I would. My story is too long to write. Oakmere asked me to remove my previous review and in return I would receive a refund for the misdiagnosis they made. Twice I have now been promised a refund and I still have not had my refund. The situation with the owners has been unnecessary.
I would not trust this garage at all.
I am taking the matter further.

I had a problem with our VW which turned out to be minor..they diagnosed it in 5mins and I was on my way. Excellent service and friendly. Thank you

Amazing service . Went in for mi nor scratch removal on a lease car

Same day service and the staff charged nothing despite me offering to pay for their time .

Such welcoming staff and trust worthy .
Definitely recommend them fir my entire family fir their MOT and future car service

Thx you so much for helping me out

Sonali B

Extremely unimpressed - the manager LIED to our face!!
Initially we were given the most expensive quote we have ever had. We accepted for convenience, because our vehicle is large and not everywhere is able to do it, knowing the size & make, they assured us they could.
However on arrival we were given a completely bogus reason about why they couldn't. We knew what we were being told was a lie, as my partner works in garages, but the manager kept lying directly to us. This was further confirmed when another member of staff came out giving a different reason.

We would have understood if you had just explained you had made a mistake, but lying makes you look incompetent & dodgy af!!
The reasons given would mean no older vehicles would be able to have the work done, so maybe older cars are just not welcome here?

Luckily for us, we got the work done at half the price elsewhere.

Edit - not a fake review, a very unhappy review. For my own safety, no, I don't want you to know who I am, or be able to identify the vehicle (it's quite a unique vehicle, as mentioned we would understand not every garage could provide the service).

How can you be trustworthy when you lied to us?? Just be honest?
It's no surprise you are just backing up you lie with more lies and calling me fake. I don't believe it's the first time you have lied to people either.
I don't care what you think, this review is to provide other customers a warning. I hope you have learned from past failings and improved