Oakmere Service Centre Reviews 

360
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

I did receive a cutter tool that I’d ordered, however it did not work properly. I sent 3 messages to ask to send it back. I received non back. Do not touch this Chinese company with a barge pole!!!!

Rated 5 out of 5 stars

Ordered tyres online and chose Oakmere service centre to fit although never used them before. The order went through but wrong date. I spoke with Rachel who was amazing, she managed to coordinate the... See more

Rated 5 out of 5 stars

Amazing service . Went in for mi nor scratch removal on a lease car Same day service and the staff charged nothing despite me offering to pay for their time . Such welcoming staff and tru... See more

Company replied

Rated 5 out of 5 stars

A local garage had recommended change of battery and alternator when my old MX5 started misfiring and wouldn’t start. Oakmere Cars changed neither battery or alternator, instead repaired faulty electr... See more

Company details

  1. Auto Repair Shop

Written by the company

We are a MOT centre & vehicle garage located on potters.


Contact info

3.5

Average

TrustScore 3.5 out of 5

360 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.5

All reviews

(360)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Always fair and reasonable

Always fair and reasonable prices, and always providing a satisfactory service. We have no reason to go elsewhere. They're tucked away round the back of a small industrial estate, so not many are aware of them, but we highly recommend them.

November 22, 2020
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Reply from Oakmere Service Centre

We are delighted to see such positive review

Thank you

Rated 2 out of 5 stars

Not great service.

Bought 2 tyres on line and they were nominated to fit them. Got there and they had trouble finding the order. Finally they found it and fitted the tyres. As I was about to drive away the dashboard light indicating tyre pressures stated that the tyres were under inflated. Drove back and I had to tell them the correct tyre pressure. No appoogy etc. Not great service. Tyres okay..

November 16, 2020
Rated 5 out of 5 stars

As usual they were able to look at the…

As usual they were able to look at the car straight away and gave me indication for how long they needed.
Have been going there for 5 years always happy with the work.

November 15, 2020
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Reply from Oakmere Service Centre

We are delighted to see such positive review

Thank you

Rated 1 out of 5 stars

Very bad service. Liars and deceivers.

Very bad service. I brought my BMW for service they didn’t check the menu system on the car to know which service is due although I told them to. They wanted to charge me for a major service whereas only a minor service was due. I asked them when i booked the car if they can update the on-board menu system that the car service was done, they said yes. When I came to collect they said only BMW dealer can do it. So they lied point blank. I ended up paying more for a minor service than at a BMW dealer.
Avoid like the plague.

November 1, 2020
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Reply from Oakmere Service Centre

So you had an interim service, brake fluid renewed and an MOT,
£114.00 for interim-Service (includes Long-life Oil and Oil Filter and labour)
£43.02 for brake fluid re-new (includes brake fluid and labour)
£38.00 MOT (standard price £54.00)

In total you paid £195.02

More than BMW, I DON'T THINK SO!!!

Rated 1 out of 5 stars

I would give no stars but that’s not an…

I would give no stars but that’s not an option.

Quoted me £170 on the phone for a job, on the day didn’t remember speaking to me or booking me in. Invoiced me £222 failed to include the “light bulb” he claimed was part of the extra costs. Claimed an oil change, air filter was not part of the service because he included it in the invoice at an additional cost.

After I spoke with Mini who have been the only previous company to service my car which is a 17 reg he claimed they don’t include the things they gave me a printed invoice with.

He didn’t deal with my concerns professionally then said I got an MOT reminder which he didn’t charge me for as if the government don’t offer that service for free...

So disappointed and upset the experience has made me want to re-service the car somewhere else.

I would not recommend.

October 12, 2020
Unprompted review
Rated 5 out of 5 stars

Have used Oakmere on numerous occasions…

Have used Oakmere on numerous occasions over the years for servicing & MOTs. Always found the service from Mr Khan and the team to be first rate and would certainly recommend them.

September 8, 2020
Unprompted review
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Reply from Oakmere Service Centre

We are delighted to see such positive review

Thank you

Rated 5 out of 5 stars

Knowledgeable staff

Knowledgeable staff, always explain what they're doing and contact you immediately if there are any other problems. Well priced

August 23, 2020
Unprompted review
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Reply from Oakmere Service Centre

We are delighted to see such positive review

Thank you

Rated 5 out of 5 stars

Excellent service

Extremely professional and friendly. Definitely recommend.

August 23, 2020
Unprompted review
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Reply from Oakmere Service Centre

We are delighted to see such positive review

Thank you

Rated 5 out of 5 stars

This is the 2nd time we’ve used this…

This is the 2nd time we’ve used this company and can’t fault them.
None of that‘can’t fit you in till next week’ reasonably priced too.
Definitely use them again and would recommend to others .

August 9, 2020
Unprompted review
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Reply from Oakmere Service Centre

We are delighted to see such positive review

Thank you

Rated 5 out of 5 stars

Efficient service

Efficient service, reliable, i can not faul it. I will recommended.

July 16, 2020
Unprompted review
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Reply from Oakmere Service Centre

We are delighted to see such positive review

Thank you

Rated 5 out of 5 stars

I love this garage.

I love this garage.They are very obliging,polite and professional.They have helped me out on many occasions with no fuss.I recommend this garage to my friends and family.Great team and a big thank you to everyone.

July 12, 2020
Unprompted review
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Reply from Oakmere Service Centre

We are delighted to see such positive review

Thank you

Rated 5 out of 5 stars

Good service

Good service, very prompt,

June 28, 2020
Unprompted review
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Reply from Oakmere Service Centre

We are delighted to see such positive review

Thank you

Rated 1 out of 5 stars

Would not return

So I got a punctured tyre repaired and as I was driving home I could feel grinding under the car (assuming it can only be to do with the wheel that was changed), so I pulled over checked my wheel and I could undo every bolt with my fingers.. no bolts had been tightened. I called the garage and they informed me it was a trainee who worked on my vehicle.... good to see a trainee’s work is double checked and that they are correctly mentored....receptionist was very friendly.... older man I spoke to initially very rude until he realised he nearly killed me and anybody that I could of had driving with me in the car.

June 13, 2020
Unprompted review
Rated 5 out of 5 stars

Easy booking

Easy booking, fair price and work done on same day as enquiry.

June 10, 2020
Unprompted review
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Reply from Oakmere Service Centre

We are delighted to see such positive review

Thank you

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